IDEAL AGENT Reviews 6,423

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, often highlighting specific agents for their outstanding service. Many people found the service to be exceptional, noting that agents went above and beyond to ensure a smooth and stress-free process, providing timely communication and expert guidance. The overall user experience is frequently described as easy and efficient, with customers appreciating the personalized attention and quick resolution of any issues. However, some customers also mentioned that the company's primary contribution was listing properties, suggesting that some services could be handled independently.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising their professionalism, helpfulness, and... See more

Service

People report positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Customer service

Clients share positive opinions on customer service, highlighting the helpfulness and commitment of agents... See more

User experience

Users describe positive interactions with the overall experience, with many reviewers stating it was a smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

David was fantastic!! We were long distance buyers and David was our eyes, ears, and interface with the builder. He was phenomenal in getting us answers we needed AND even suggesting some questions... See more

Company replied

Rated 5 out of 5 stars

Agent Christine Cotter she was outstanding, made selling the house so easy ,she was so helpful with anything we needed. If anyone out there needs a great realtor to get u into a new home or need to s... See more

Company replied

Rated 5 out of 5 stars

Glad I used Ideal Agent! My agent Jeff made my selling experience very smooth. He was proactive, responsive to my questions, and his expertise led me through the process. I appreciated his experien... See more

Company replied


Company details

  1. #1 of 10 best companies in Real Estate Agency
  2. #1 of 11 best companies in Real Estate Agents

Written by the company

We've interviewed and negotiated with the best real estate agents in town, saving you time and money with awesome results.

Written by the company


Contact info

5.0

Excellent

TrustScore 5 out of 5

6K reviews

5-star
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Rated 5 out of 5 stars

mark did a great job for us

mark did a great job for us. everybody ee talked to were nice and helpful.

June 4, 2024
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Reply from IDEAL AGENT

Thank you for the great review highlighting the positive impact we were able to make during the sale of your property. Please call us if we can help in the future. Cheers!

Rated 5 out of 5 stars

The attention to detail

The attention to detail, the professionalism and great communication

April 2, 2024
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Reply from IDEAL AGENT

We are so happy to hear this and it is exactly what we strive to provide. Thank you for the opportunity and your trust to deliver the best results. Congratulations!

Rated 5 out of 5 stars

Will use Ideal agent again

In both instances of using Ideal Agent, I was referred to very competent, knowledgeable realtors who made my sale/closing very easy. I will use this service again, as I would not have found the realtors that I was referred to.

May 29, 2024
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Reply from IDEAL AGENT

Wow, this made our day! We greatly appreciate your trust in us to represent you during the sale of both of your properties! We strive to make the process as seamless as possible, and we're pleased that we could deliver on that. We are lucky to be able to serve clients like you, appreciate your business and hope to be of any assistance in the future.

Rated 5 out of 5 stars

My agent Debbie came to my home…

My agent Debbie came to my home explained how the process works and that she will always be there for me. I signed the agreement andat the end of the week buyers walked in and we're taken back at the cleanliness of the house, the view, and that everything was done no repairs were needed, with in 30 min the house was sold.

May 29, 2024
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Reply from IDEAL AGENT

Thank you for such a wonderful review! We are delighted to hear such glowing words about your experience. If there is anything we can do to assist you, your family, or friends, please give us a call. Congratulations!

Rated 5 out of 5 stars

Most impressive realtor!

From the start, Lissette gave us a very professional presentation (we interviewed five agents altogether). Once we selected her, she quickly arranged for a professional photographer (vs. cell pics, which some realtors use). The quality of pics, the virtual staging, and the accompanying video of our property was extremely well done and appealing to the eye. Lissette also prepared a high-quality flyer for prospective buyers to pick up during a tour or open house. She prepared us for every stage of this process. Lissette has excellent communication skills and was always very responsive to our inquiries. She found us multiple buyers after our house was on the market just three days. If you have a house to sell in the Raleigh area, Lissette should be your agent!!

May 28, 2024
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Reply from IDEAL AGENT

Thank you so much for your positive review! We're thrilled to hear that you had a great experience selling your house with our agent. If you ever need our services again in the future, please don't hesitate to reach out.

Rated 5 out of 5 stars

Easy process

Easy process, good terms, excellent customer service

May 28, 2024
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Reply from IDEAL AGENT

Thank you for taking the time to share your feedback! We are so happy to hear this and it is exactly what we strive to provide. If you ever have any more real estate needs or questions, don't hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

Kim was fantastic

Kim was fantastic. Her knowledge of the Arrowhead Ranch market was quite impressive. She has an excellent team supporting her. Everything went so smoothly. They kept me informed every step of the way. I couldn't be happier! Thank you!

May 28, 2024
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Reply from IDEAL AGENT

Thank you for the review! We are so glad to hear that our agent's communication was consistent and she was able to guide you through the process to deliver results. If you or someone you know ever has real estate needs, please call us anytime!

Rated 5 out of 5 stars

Eric

Eric, was professional, knowledgeable and informative very pleased with his performance. Thank you.

May 24, 2024
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Reply from IDEAL AGENT

We greatly appreciate your trust in us to represent you during the sale of your property! Thank you for sharing your experience with us!

Rated 5 out of 5 stars

See above.

Rebecca is extremely good at what an agent should be. She is knowledgeable about the market, but also how things work within the real estate system, legal and mechanical. She is very good with the computer and especially, her phone. My wife is not an easy please - she loved Rebecca.

May 21, 2024
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Reply from IDEAL AGENT

Thank you so much for the feedback! We are so glad to hear that we could live up to the expectation you had for your home sale and so thankful for your kind words. We appreciate your business and hope to be of any assistance in the future.

Rated 5 out of 5 stars

My agent Chuck kept me updated from…

My agent Chuck kept me updated from day one
If I had questions he got back to me within a half hour. I definitely eould work with Chuck again including his support team.
Chris O

May 21, 2024
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Reply from IDEAL AGENT

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

Rated 5 out of 5 stars

Excellent experience

We had a great experience in this journey with Carrie and Lisa, they were very helpful and always available when needed. I highly recommend their services to anyone looking to purchase or sell a home.

May 9, 2024
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Reply from IDEAL AGENT

We are absolutely delighted to see such a wonderful review. If there is anything we can do to assist in the selling or purchasing of a property in the future, please do not hesitate to give us a call. Congratulations on fulfilling your home selling goals!

Rated 5 out of 5 stars

5 stars for our agent Jennifer

5 stars for our agent Jennifer. She was very efficient and on top of every issue

May 8, 2024
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Reply from IDEAL AGENT

We greatly appreciate your trust in us to represent you during the sale of your property! Thank you for sharing your experience with us!

Rated 5 out of 5 stars

Mark did a great job of selling my home.

Mark did a great job of selling my home.

I especially appreciate the way he made everything (from taking pictures of the house to analyzing offers) easy. His knowledge of other brokers and their tactics was also extremely helpful.

May 3, 2024
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Reply from IDEAL AGENT

We are so glad to hear that we could live up to the expectation you had for your home sale and so thankful for your kind words. We are lucky to be able to serve clients like you!

Rated 5 out of 5 stars

Great customer service

Great customer service

May 7, 2024
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Reply from IDEAL AGENT

Thank you for the review! We are very grateful for the opportunity and look forward to providing you or someone you know with another 5-star experience in the future.

Rated 5 out of 5 stars

Brandon was excellent handling the sale…

Brandon was excellent handling the sale of my home. He is friendly professional and knowledgeable in the real estate market.

April 24, 2024
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Reply from IDEAL AGENT

Thank you for choosing IDEAL AGENT! We're delighted to hear about your wonderful experience selling your house with our agent. If you ever need assistance in the future, don't hesitate to reach out. Congratulations on your successful sale!

Rated 5 out of 5 stars

Fast sale

My objective was for a fast sale and Kyle was able to do that for me. He was very helpful and professional.

May 2, 2024
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Reply from IDEAL AGENT

Fantastic! This is exactly what we strive to provide. Thank you for the opportunity and your trust to deliver the best results.

Rated 5 out of 5 stars

My Ideal Agent recommended listing price $100,000 over 2 other agents I interviewed, and we received 2 full price offers in 4 days.

I interviewed two local, well-known, highly recommended agents in addition to my Ideal Agent, Lisa. Both of the "well-known" agents recommend I list my house for $750K and expect to receive an offer of closer to $725K. Lisa consistently valued my house at $850K ($100K over the other 2 agents). She did not waiver in her assessment throughout my early conversations with her and the other 2 agents. She was not well-known in my small community and surrounding areas, but I decided to give her a chance. We had 4 showings the first weekend and received 2 full price offers. She was present during the appraisal, which was sufficient to support the offer price. The house closed at full price and on schedule. This was the most successful, easiest house sale I've ever experienced (and I've had many). I would highly recommend Lisa. She provided an independent, (somewhat) outsiders assessment, and SHE WAS RIGHT. I'm so thankful I trusted her and that she exceeded my expectations and delivered!!

April 26, 2024
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Reply from IDEAL AGENT

Thank you so much for your positive review! We're thrilled to hear that you had a great experience selling your house with our agent. Your thoughtful message goes a long way, and we look forward to continuing to deliver the same service for others.

Rated 5 out of 5 stars

Sy was great.

Sy was great.

April 22, 2024
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Reply from IDEAL AGENT

We really appreciate you taking the time to share your experience working with us!

Rated 5 out of 5 stars

It was a great experience Cris my…thank you for everything

It was a great experience Cris my realtor went out of the way and had family members bring me copies to sign, through e sign I was able to take care of documents.he even went to the cemetery to take pictures of the gravestones,he solved everything, I didn't have to travel to mia.thank you Cris.

April 17, 2024
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Reply from IDEAL AGENT

We love to hear when our agents go above & beyond! We greatly appreciate your trust in us to represent you during the sale of your property! Thank you for sharing your experience with us!

Rated 5 out of 5 stars

Jenn had to deal with one my tenants…

Jenn had to deal with one my tenants being difficult and she guided me through it nicely. I would highly recommend this service

April 16, 2024
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Reply from IDEAL AGENT

Thank you so much for the feedback! Selling a property is one of the largest transactions anyone can go through, and we are very happy to hear you had a seamless experience. We appreciate your business and hope to be of any assistance in the future.

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