absolutely the worst.... i dont actually believe that they are still honoring any warranties as they have now hired an answering service to screen all calls... i have not gotten a call back in 6 month... See more
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Don't fall for these scammers. I'm a living proof of that. This company or whatever they call it is a pyramid scheme. They'll take your money then leave you hanging when you need them the most. Joshu... See more
I am now experiencing what everyone has experienced in the past. Policy paid in full by the way. Having electrical problems with my Nissan rogue and they just told the mechanic that it is not covere... See more
Is it legal to withhold payment until a negative review is taken down? That is what this company has done to me. They owe me for two different claims. I’m working with the Better Business Bureau to wo... See more
Company details
Information provided by various external sources
We provide extended vehicle protection plans for your new and used vehicles.
Contact info
111 Town Square Place STE 1203, 07310, Jersey City, United States
- 888-433-2530
- info@idealautoprotect.com
- idealautoprotect.com
1.6
Bad
294 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
I like the way talked about everything
June 3, 2020
Unprompted review
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I would like to thank you for your…
I would like to thank you for your honesty, integrity, and patience through the entire process. Shaun Michaels, the representative I dealt with, never dropped the ball once. No matter how trivial or repetitive the questions may have been, he took the time to make sure I understood the answers. By the time I got done talking with him, I felt like I was sitting down with a family member and was a lot better informed than when we started. As far as value, I shopped around quite a bit and the elite plus program I went with is a competitive and good price, hopefully when I need service they can hold up as good as the rest of the process has gone. Thank you
May 29, 2020
Unprompted review
Mr Shaun Michael
Mr. Shaun Michael was a great representative very knowledgeable, friendly easy to talk to. Answered all my questions Concerning my car warranty. He made me feel at ease when I was uncomfortable with a Company out of state. He is very professional at Customer service....Every company should have a excellent representative like Shaun Michael..... thank again looking forward to Having you as my extended car warranty representative.....
May 22, 2020
Unprompted review
My personal account executive "Shaun…
My personal account executive "Shaun Michaels" was very helpful and informative in knowing what I was looking for protection on my vehicles.
Nice assist Shaun !
May 12, 2020
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EXCELLENCE!!
The customer service was excellent. I am so glad that I chose to go here for all my needs!!
May 11, 2020
Unprompted review
Great team
As a young female driver I am always concerned about what I would do if I had car troubles. After speaking to Shawn, my nerves completely went away because I know I won’t be alone if something happens. So thankful for the great costumer service!!!
May 11, 2020
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great customer service!
May 8, 2020
Unprompted review
Amazing customer service....highly recommend
I was helped right away they have great customer service.
May 8, 2020
Unprompted review
I called because I had a question about…
I called because I had a question about my car. They were so helpful and patient on the phone with me. They helped me solve my issue right away. I drive my car with peace of mine knowing that I can call IDeal at anytime.
May 8, 2020
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They had amazing customer service
They had amazing customer service, I called with an issue and they answered right away!
May 8, 2020
Unprompted review
Great customer service!
Great customer service!! Exactly what I was looking for. Would highly recommend!!
May 8, 2020
Unprompted review
5 stars
Great customer service on the phone. I was given a good deal for my 2014 Ford focus
May 8, 2020
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I received an extended warranty on my…
I received an extended warranty on my new Mercedes. Zach was a huge help to us. He instructed us with the right plan that suited us and went over every detail possible. I highly recommend there service. Thank you Zach for your help
April 30, 2020
Unprompted review
Excellent Service
It was a pleasure dealing with Sean Michaels. A true pro!
April 19, 2020
Unprompted review
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