Absolutely shocking service. Live in the same town but can’t collect so have to pay postage and wait 4 days for delivery. Wrong size of shoe was delivered but won’t allow me to go and exchange, I hav... See more
Company replied
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See what reviewers are saying
Normally great experience with IDS. Just frustrating that some uniform items are out of stock for months on end. It has a knock on effect with our customers and makes it difficult to run a business wh... See more
Company replied
Really helpful & friendly company. Slight challenge using my first time purchase discount code online & had to call for assistance. Team member was very helpful & provided a solution & payment was mad... See more
Company replied
Very high quality costumes at very good price. Costume bags with are so useful. First costume order had to be cancelled as was told it would arrive in 2 months, a month after our competition, however... See more
Company replied
Company details
Information provided by various external sources
IDS is Europe's largest wholesale dancewear supplier servicing dance teachers and retailers with quality dancewear and costumes. Suppliers of: 1st Position, Capezio, BLOCH, DSI London, Wear Moi, Intermezzo, RAD, BBO, UKA, Pineapple, Roch Valley and Artstone.
Contact info
Harlequin House, Forde Court, Forde Road,, TQ12 4BT, Newton Abbot, United Kingdom
- +44 (0)1626 36 32 32
- customerservices@ids.co.uk
- ids.co.uk
3.7
Average
862 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from International Dance Supplies
Thank you for your Five star rating - glad you were happy with our service.
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Very good quality
Very good quality, resonable prices, fast delivery, good feedback!
January 3, 2019
Unprompted review
Reply from International Dance Supplies
Thank you so much for leaving us a Five Star review - we hope your enjoy your dancewear!
Brilliant customer service
Brilliant customer service. Fast and efficient.
January 3, 2019
Unprompted review
Reply from International Dance Supplies
Thank you for your Five star rating - glad you were happy with our service.
Excellent service
January 3, 2019
Unprompted review
Reply from International Dance Supplies
Thank you for your Five star rating - glad you were happy with our service.
Excellent service !!!
December 6, 2018
Unprompted review
Reply from International Dance Supplies
Thanks for your review - we are glad you are happy with IDS!
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Great service
Great service , Would recommend . Been using them for several years and have improved greatly. Reliable and good value.
December 3, 2018
Unprompted review
Reply from International Dance Supplies
Thanks for your review - glad you enjoy our service
Great choice of products
Great choice of products, fast and competent service. Very promt in answering mails and always helpful
December 3, 2018
Unprompted review
Reply from International Dance Supplies
Thanks for reviewing us - we are always happy to help!
A great company
A great company, with good prices and excellent service, always!
December 3, 2018
Unprompted review
Reply from International Dance Supplies
Thank you for taking the time to review IDS and sending us a great rating!
Reply from International Dance Supplies
Thanks for your comments!
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SO HAPPY WE FOUND THIS AMAZING COMPANY :) :)
We are so happy we have found IDS -outstanding service, communication and super quick postage -as a small dance studio we look forward to dealing with you in the future -THANK YOU !!
December 3, 2018
Unprompted review
Reply from International Dance Supplies
Great - we are glad you found us too ! Where have you been before!!!!
Great selection of dancewear and good…
Great selection of dancewear and good customer service.
December 3, 2018
Unprompted review
Reply from International Dance Supplies
Thank you for your comments
I was very happy with my products
I was very happy with my products. I was however disappointed in the delivery service. I paid for my items to be here before 12 as I was heading out and needed two of my items. The box didn't arrive until 4.45, I emailed the company and they said it was a new driver and to deal with it through you, which I thought was unfair.
Otherwise very happy.
December 3, 2018
Unprompted review
Reply from International Dance Supplies
Hi Thank you for your review. I apologise on behalf of the delivery company - unfortunately once it leaves our depot, the parcel is in the hands of the delivery company and we are often tied by their staff issues and delays. We apologise for this inconvenience but hope you enjoy the products.
Reply from International Dance Supplies
Thank you for reviewing IDS - we appreciate your time.
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VERY QUICK DELIVERY
December 3, 2018
Unprompted review
Reply from International Dance Supplies
Thanks for your review!
Reply from International Dance Supplies
thank you for your comment!
Brilliant company for dance teachers everywhere.
Not only does IDS have fast and reliable service, they also have a wonderful customer services team who will go above and beyond to resolve any questions. Our school has used this company for many years and I wouldn't hesitate to recommend them to other dance teachers - delivery times seem to improve for every year that passes. Receiving the new catalogue is something we always look forward to :)
November 8, 2018
Unprompted review
Reply from International Dance Supplies
Thank you so much for your lovely review. We appreciate your words and comments and are very glad that you have always been so pleased with our service and staff. We hope that you will enjoy using us for many years to come!
Great items and a brilliant company
I have been using this company for many years and they are keenly priced with an excellent service.
November 4, 2018
Unprompted review
Reply from International Dance Supplies
Thank you Tracey for your kind words and review. Delighted that you are one of our customers!
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Excellent service
Very punctual. True to there word if something is on back order. Excellent if any goods need to be returned
Great all round service. And quality of costumes are always first class. No complaints at all
November 2, 2018
Unprompted review
Reply from International Dance Supplies
Thank you so much for your kind words and review.
Great customer service
Great customer service, very quick delivery. 1st time ordering with IDS and will definitely use them again. Costumes are of good quality.
November 1, 2018
Unprompted review
Reply from International Dance Supplies
Glad you have found IDS and are happy with your purchases - we hope that you will use us in the future again
amazing group of people to deal with
amazing group of people to deal with, helpfully, willing to sort out problems quickly
November 1, 2018
Unprompted review
Reply from International Dance Supplies
Thank you for your review - we do try to do our best for you all!!
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