If Skadeförsäkring AB Reviews 

Great service

Good service and well explain about insurance details

There a really help full and Help me very fast

I care about everyone if you need guide am here for you 🙏

Too long to write,but very very not happy about Company.They only take money,but when need fix case,then starting problems.0 stars from 5.Also they helped move me from orher company to them and finally i paid two insurances on one car.Becouse of they mistake.

doesn't help with damages, horrific service.
Avoid this and don't belive the good reviews.

They love what they do and follow-up

I didn't get a renewal by post because of some technical error. Then, because cover was better with Dina I moved to them. IF didn't cancel my cover and now I'm double insured! The most annoying thing is no one answers the mails to kundjanst!
Hardly worth the high price if they don't communicate. Won't bother with IF again. They use to be great, too much cost cutting and digitisation.

I have only recently taken out the insurance, so I cannot comment on the claims process yet.
However, during the initial process, the customer service was very kind, helpful, clear and quick to respond.
So far, I have had a very positive experience.

I get help fast and all information on time

The whole process of buying insurance through customer service, not online, was pleasant in that response time and courtesy were always perfect.

Three things got me. First, the website is exclusively Swedish, not even English is an option. Second, there is no access to Mina Sidor without a personennummer. Third, without personennummer we only get the lowest level of insurance. Premium is out of reach.

This being the European Union, I am saddened to note these points as a convinced European. I feel very strongly about it. For the sake of objectivity, I will abstain from stronger expressions.

Excellent service, that treats customers are real people, not potential fraudsters

Easy and helpful. Got my compensation for stolen bikes.

IF Villaförsäkring does not cover pest control (skadedjur) in its Villa Premium insurance. Instead, they fully delegate this responsibility: "Det är Anticimex som ansvarar för skadedjursförsäkringen och du kontaktar dem direkt om du behöver hjälp."

Anticimex operates largely as they see fit, with minimal accountability. IF support agents initially confirmed over the phone that Anticimex should handle wasp nest removal in my case — this turned out to be false. My wasp allergy, which I explicitly mentioned, was met with complete indifference.

A second IF representative later called to apologize for the misleading information I had received.

Advertising an insurance benefit you are not responsible for — to the point of misleading your own support team — is a serious problem. Partnering with a company of questionable reputation compounds this further; Anticimex reviews in Sweden speak for themselves.

The final outcome from both IF and Anticimex: they offered to send me a spray can and a wasp trap, which I would have to install myself. I again made clear that I am allergic to wasps. Their response: "get someone else to do it."

This is what you are paying insurance for.

Poor and deceiving service. Can't believe that these reviews are real. My recommendation stay far away from this company.

Wonderful service and products

I had to replace part of my house ventilation system- the motor.
I called IF to check If my insurance could help with the cost and was told they would cover 20% of the bill. In the end after I paid the information changed. They could not help with any part of the cost. Very disappointing and feel misinformed. Am looking at other companies.