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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the quality of the products, such as soft cotton shirts and good quality printing. Many people are satisfied with their purchases, finding that items fit well and match the pictures provided. Some consumers also highlight positive experiences with order changes and timely deliveries. However, some people were dissatisfied with their orders, reporting issues with receiving incorrect items, such as short-sleeved shirts instead of long-sleeved, or products that did not match their expectations or the advertised images. There are also mentions of poor quality printing that peeled off and hats arriving damaged due to inadequate packaging. A few customers also experienced difficulties with customer service when trying to resolve order issues or return unwanted items.

What people talk about most

Product

Clients share ambiguous opinions on product quality and order accuracy. Many customers are pleased with the... See more

Order

Consumers find order experiences to be ambiguous. Some customers report positive outcomes, such as receiving... See more

Quality

Customers consistently note ambiguous experiences with quality. Some reviewers were very pleased, finding... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Giving 2-stars, because I did eventually receive my order. Ordered a hoodie sweatshirt. Reading the companies website, it would lead the consumer to believe that the goods are coming from San... See more

Rated 2 out of 5 stars

My shirt did not come the way it was supposed to. The company said it was my fault, that I picked the option with only printing on the front and not both but the shirt I chose had this specific saying... See more

Company replied

Rated 1 out of 5 stars

I ordered something a month ago - they claim it got lost in trasit & would send a new one. No new tracking number & they keep just asking if I want a new one. Won't refund me. Won't send an item. It... See more

Rated 1 out of 5 stars

I ordered a long-sleeved football tee shirt. When I received my order I got a shortsleeve. I live in a cold climate and that was never a thought on shortsleeve. After reading the bill which they email... See more


Company details

  1. #45 of 47 best companies in Printed Clothing Store
  2. #265 of 292 best companies in Clothing Store

Written by the company

We sell T-shirts, hoodies, mugs, stickers worldwide, printed in the USA. Based CA


Contact info

3.0

Average

TrustScore 3 out of 5

336 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 1 out of 5 stars

NON EXISTING Customer Service and LOUSY Print Job

I ordered 3 sweatshirts, the printing on one was fine but smeared all over on the other two. I have been emailing this company for over a week and there is no customer support or acknowledgement.

So far, I have not heard anything back. I have never seen such a lousy print job actually get shipped out. I will NEVER purchase from this site ever again. Just lousy experience all around.

April 10, 2019
Unprompted review
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Rated 4 out of 5 stars

Very nice mug

Mug looks correct and has a nice sturdy weight. Other than how long it took to receive the mug, everything else about the mug and process were just about perfect.

January 2, 2019
Unprompted review
Rated 1 out of 5 stars

Terrible product

Terrible product. Item didnt look like the picture. Was faded upon arrival. Will not wear. Still awaiting to hear back from "customer sevice".
WILL NEVER ORDER AGAIN. COMPANY IS A COMPLETE JOKE.

December 19, 2018
Unprompted review
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Rated 1 out of 5 stars

Frustrated Customer! Never Will Order From Them Again!

It was the worst experience I had as an online consumer. I ordered my package 11/20/18 and I still haven't received it and it is now 12/14/18. I can't even talk to a customer service person. I left many emails for Peter N com and the seller with my phone number and all I got was one email on 12/5/19 saying "We apologize for the delay, I have seen your shirt being shipped, Don't worry! After the long delay, I sent my email to them asking for a refund but have not heard from them as of 12/14/18.

December 15, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Could not bs be happier with the order. It was processed and delivered very quickly and the product exceeded my expectations.
Will not hesitate to order from iFrog Tees in the future.

December 14, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent fast service. Received exactly what i ordered quickly. Really like that they send email confirmations and tracking.

December 8, 2018
Unprompted review
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Rated 1 out of 5 stars

I ordered a hoodie

I ordered a hoodie, the printed label attached on the delivery mentions a sweatshirt but I got a t-shirt.

I tried contacting support on their email address 5 days ago, and on Facebook but no response so far...
Very disappointing!

December 1, 2018
Unprompted review

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