Igasplumb Reviews 17

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

4.0

Great

TrustScore 4 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top gas engineer/plumber

Jazz is an absolute top guy. He fixed a tricky boiler issue at very short notice and he visited on a Sunday to resolve. I've also had to call out Jazz out on a previous occasion for an emergency plumbing problem. Very knowledgeable, professional, reliable and reasonably priced.

June 29, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Would not recommend

During renovations to our house, we were left with no running water. Granted, this was because of something we had done wrong, nevertheless we didn't know how to fix the issue.

He attended our property as an emergency call out, completely misdiagnosed the problem, continued to "fix" it which in fact did not fix the issue and we were left with no running water or heating for two days, and yet he still charged us nearly £300 for the pleasure.

The advice he left us with also did nothing to fix the issues.

When a much more qualified and skilled gas engineer and plumber did attend our property, the problem was very quickly pointed out to be a valve issue and pipes not being capped.

It was then pointed out (and rather evident to even the unskilled eye) that the fixtures that he had put in place were in fact wrong, incorrectly fitted, and of course did nothing to actually fix the problem. Moreover, they would have only cost £12 from Screwfix, not the absurd amount we were charged on the day.

He was evidently out of his depth, for what actually turned out to be quite a simple problem and quick fix, if you actually know what you are doing.

Would not recommend.

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

Leaking Boiler

We noticed that we had a leak with our boiler and my wife gave igasplumb a call to have a look, Jazz came out the same day and not only diagnosed the problem he fixed it there and then, he wouldn't leave until he was 100% happy. I've got to say that that he was outstanding very professional and friendly and gave us a really good price for the repair I would highly recommend him to anyone wanting a professional and reliable tradesman. Thanks again Jazz

July 4, 2024
Unprompted review
Rated 1 out of 5 stars

Thanks for giving the correct date for…

Thanks for giving the correct date for ur deed, I ad never mentioned that date b4 so how did u come with that specific date, thank u for giving yourself away ppl aren't fools

June 28, 2023
Unprompted review
Igasplumb logo

Reply from Igasplumb

I’m really sorry but this is turning into a defamation law suit, and a joke. I don’t know who you are or what your intention is. I’ve never met your or your wife and you clearly can’t remember what you wrote. You mentioned the 14th August 2023 but I was out of the country for the whole of the summer holidays. I will get to the bottom of this and expose your lies. I have requested Trustpilot to look into this. Once I find out who you are and your details. I will be contacting my solicitor. Shame on you for spreading lies. I’m a happily married man and have integrity!!!

Advertisement
Rated 5 out of 5 stars

Top class, Friendly and affordable.

Recently got my leaking boiler fixed.Amazing service. Very friendly and affordable cost. If you are looking for a gas safety credited engineer/plumbing look no further iglasplumb is the person you should trust. Thank you for fixing my boiler at short notice.

March 23, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend! Bolier service carried out Jaz was very knowledgeable professional & friendly.
Jaz provided clarity with explaining each step. Will 100% use again!

September 19, 2023
Unprompted review
Igasplumb logo

Reply from Igasplumb

Thank you for your kind review. It was a pleasure to help you.

Rated 5 out of 5 stars

A brilliant plumber

Jazz was recommended to me and I have certainly not been disappointed. He is such a genuine, honest and reliable guy who within a couple of hours has managed to resolve a long standing problem I have had with water hammer. I am absolutely delighted and would highly recommend him - thank you Jazz

September 21, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

100% recommend!

100% recommend!
What a lovely genuine guy. We had read all the positive reviews so called Jazz to diagnose our boiler fault.
Polite, friendly and very knowledgeable, but best of all, honest.
Offered advice and options including details of another company, who were cheaper than he could offer. You don't get more genuine than that.
Thanks Jazz

September 20, 2023
Unprompted review
Igasplumb logo

Reply from Igasplumb

It was a pleasure to help you Mr Hunter. My business is built on honesty, reliability and alacrity. I always try to offer the customer the best solution to any problem even if I cannot do it myself. Thank you once again for your kind words and look forward to hearing from you for any future plumbing or gas work. Thank you once again.

Rated 5 out of 5 stars

Glad I have at last found a reliable…

Glad I have at last found a reliable plumber. Excellent all round.

Thanks Jazz

December 5, 2022
Unprompted review
Igasplumb logo

Reply from Igasplumb

Thank you for your kind words and your business, really appreciate it. We always try to exceed the customers expectations, and carry out any work with integrity and of the highest standards. Thank you once again

Rated 5 out of 5 stars

Jazz the honest heating engineeris very reassuring and talks you…

Jazz is very reassuring and talks you through ever he is doing. If he suggest something different, listen, he is not trying to get extra work, he is looking after you, I had a shower and basin tap replaced, the mixer hot tap was dripping and he advised change the whole tap and how right he was, the flexible pipes hidden behind the pedestal were on the verge of failing, thanks Jazz great advice and brilliant tidy work with lots of respect for my home

December 1, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Jazz is such a lovely friendly chap

Jazz is such a lovely friendly chap. Very genuine and sincere. Did a very good job servicing gas fire and boiler. Reasonably priced. Very dependable - if he says he will do something he keeps to his word. Very good service from Jazz and I would thoroughly recommend him.

November 9, 2022
Unprompted review
Rated 5 out of 5 stars

Finally a reliable plumber.

This guy is a saviour. After a cracked radiator I initially called another plumber that was will known in the area (Great Barr). But unfortunately he didn't show up. He messaged me later saying that he was too busy and recommended igasplumb (Jazz). Called Jazz up and was quick to come round and give me a quick quote. Gave me a slot for when he was available. Had been busy with boiler installations so couldn't do it that day. As it was winter I'm sure a lot of other plumbers would've turned the job down in favour of a larger job such as boiler breakdown repairs. But Jazz was happy to book it in for me when he was next available.

The job it self was fairly straight forward but Jazz did not rush and took the time to make sure everything was perfect, even double checking it was perfectly Central and level. Again I'm sure others would've simply done it as quickly as possible take the money and run. He did such s great job that I've booked him in to sort out some taps in the bathroom next week.

Guys trust me when I say it... I've found him.....a reliable plumber.

November 4, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look