IGG Insurance Brokers provides outstanding service that is efficient and helpful. Zohib Shah made the process easy, surpassing my past experiences with insurance brokers. Their staff are always reacha... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It’s been our first year with Riverdale and so far so good. They helped us find the best covers for our car service business and they are always on call to help us out whenever we need their advice. W... See more
Company replied
Excellent service. The staff are very friendly and polite. Got me a very good insurance deal at very short notice. I personally dealt with a lad called faraz who handled everything for me he is a love... See more
Company replied
Riverdale kept me in the loop, explained the process and helped me to prepare the necessary documents for presentation to the insurance provider. In these difficult times that is exactly what a new b... See more
Company replied
Company details
Written by the company
An Insurance Broker headquartered in Leicester, UK, offering bespoke commercial insurance to clients nationwide. IGG Insurance Brokers also has offices located in Preston, London, Manchester, Birmingham and Blackburn.
Contact info
2 Vantage Park, High View Close , LE4 9LJ, Leicester, United Kingdom
- 0330 912 9999
- info@igginsurance.co.uk
- igginsurance.co.uk
Great communication and service
Great communication and service, always with a speedy response to any questions raised.
February 3, 2020
Unprompted review
Reply from IGG Insurance Brokers
Hi Quentin. Thanks for reviewing your experience with us. We're glad you found our response time efficient and timely. We hope to continue being great for you in future too!
Chloe
Riverdale Insurance
Advertisement
Reply from IGG Insurance Brokers
Hi Khaled. Thanks for taking the time out to write this review. We have passed your positive feedback to Samir.
Chloe
Riverdale Insurance
The service was excellent
The service was excellent, they listened to our requirement and then advised the policy product suited to our business.
Excellent services, will recommend to others.
February 3, 2020
Unprompted review
Reply from IGG Insurance Brokers
Good afternoon Syed. We really appreciate you taking the time out to leave this review. It's also great to read how satisfied you are with the service and advice given. Thank You for recommending us to others!
Jack
Riverdale Insurance
Best quotes for last 2 years
Riverdale have found the best quotes for me for the last couple of years and the advisors go above and beyond in finding solutions for your needs. If they continue like they have been in the past, I will certainly be using them again!
January 30, 2020
Unprompted review
Reply from IGG Insurance Brokers
Good afternoon. It's excellent to hear this piece of feedback both in relation to our quotes and our staff. We also hope to continue delivering the best service for you in future!
Chloe
Riverdale Insurance
Absolutely brilliant people!
Absolutely brilliant people. Managed to get me a policy when no one else could.
Thanks guys!!
January 28, 2020
Unprompted review
Reply from IGG Insurance Brokers
Hi Andrew. Thanks for the positive review. We're glad you found our people helpful!
Paige
Riverdale Insurance
Advertisement
It’s been our first year with Riverdale…
It’s been our first year with Riverdale and so far so good. They helped us find the best covers for our car service business and they are always on call to help us out whenever we need their advice. We’ve already recommended them to another small business which has engaged their services as well.
January 19, 2020
Unprompted review
Reply from IGG Insurance Brokers
Hi Hallie. Thank you for choosing Riverdale Insurance and leaving this 5 star review! We really appreciate you recommending us to other businesses, and we hope to continue providing you with the best services in future too. Once again, thank you!
Chloe
Riverdale Insurance
Reply from IGG Insurance Brokers
Hi Mohammed. Thank You for taking the time out to write this positive feedback. We hope you continue choosing Riverdale Insurance in future.
Paige
Customer Services
Great communication and advanced notice…
Great communication and advanced notice on policy renewal. Quick resolution on detail issues which cropped up. All round professional service.
January 15, 2020
Unprompted review
Reply from IGG Insurance Brokers
Hi Sanjay. We really appreciate your comprehensive review of our services and we are very glad you found our all round service timely and professional. At Riverdale Insurance we aim to continue keeping our customers fully satisfied!
Jack
Customer Services
Thumbs Up From HMO's!
Fast, Easy and there's a wide range of options to choose from.
January 15, 2020
Unprompted review
Reply from IGG Insurance Brokers
Hi Muhammad,
Thanks for feedback, and a big thumbs up for your review from the team at Riverdale Insurance!
Chloe
Customer Services
Advertisement
Asif is a true Gentleman
Asif is a true Gentleman. Truly looks after his customers. The reason I return year after year. Thanks. May you have a happy and Succesful year.
January 14, 2020
Unprompted review
Reply from IGG Insurance Brokers
Good afternoon Asti,
Great to hear that Asif has been looking after you over the years. and we really appreciate you giving this piece of feedback for him. We hope you continue taking advantage of our services in future too!
Paige
Customer Services
Reply from IGG Insurance Brokers
Hi Sajid,
Thanks for the review.
Chloe
Customer Services
Best quote for the year hope next…
Best quote for the year hope next year is the same
January 14, 2020
Unprompted review
Reply from IGG Insurance Brokers
Hi Dervish,
We also hope to prove the best quote for you next year! Glad to hear you're happy and thank you for your feedback.
Paige
Customer Services
Very good service polite and helpful…
Very good service polite and helpful staff
January 14, 2020
Unprompted review
Reply from IGG Insurance Brokers
Hi Ahmed,
Thank you very much for your review and kind comments.
Jack
Customer Services
Advertisement
Great personal service
Great personal service, very knowledgable and helpful. I would highly recommend their service to any individual or business.
January 14, 2020
Unprompted review
Reply from IGG Insurance Brokers
Good morning Nick!
Thank you for leaving us your kind review and recommendation.
Jack
Customer Services
Excellent Service
Excellent Service, friendly team and extremely helpful.
I will definitely be recommending them and using them again.
January 8, 2020
Unprompted review
Reply from IGG Insurance Brokers
Hi Amir,
Thank You for leaving us this review. We're glad you found our team friendly and helpful and hope to keep finding you the best deals in future!
Chloe
Customer Services
Excellent Service and great customer…
Excellent Service and great customer care!
January 8, 2020
Unprompted review
Reply from IGG Insurance Brokers
Thanks for the feedback Rafiq! Good to know you're happy with the service received.
Jack
Customer Services
Listen to your needs and don't over sell
January 8, 2020
Unprompted review
Reply from IGG Insurance Brokers
Hi Mohamed,
Great to know that your needs were listened to and you had a good experience. Thank You for the review.
Chloe
Customer Services
Advertisement
very helpfull good service i dealt with…
very helpfull good service i dealt with lucy she very good
January 7, 2020
Unprompted review
Reply from IGG Insurance Brokers
Hi Abdul,
Thanks for leaving your valuable review. We hope you continue choosing Riverdale Insurance for your needs.
Chloe
Customer Services
Excellent service by David and I’ve…
Excellent service by David and I’ve been in corporate business for over 30yrs
January 7, 2020
Unprompted review
Reply from IGG Insurance Brokers
Good Morning,
We really appreciate you taking the time out to leave this review. We're very glad to hear your satisfaction with the service received from David.
Paige
Customer Services
Cancelled policy 3 times still was…
Cancelled policy 3 times still was running
January 7, 2020
Unprompted review
Reply from IGG Insurance Brokers
Good morning Zulfiqar,
We hope you are satisfied after speaking to our Customer Service team.
Unfortunately, our offices were closed over the festive period when the initial cancellation was requested, resulting in a delay. We can now confirm this policy has been fully cancelled and confirmation has also been sent.
We apologise for any inconvenience caused.
Lucy
Riverdale Insurance
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.