Excellent service from initial phonecall to work being completed, everyone at Ignite was friendly and helpful. Had issues with my hot water tank which were resolved quickly and efficiently, appointmen... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Have used Ignite for the past 7 years on servicing our domestic boiler and sealed gas fire. Very easy to arrange an appointment, kept informed as to arrival time, always prompt and work carried... See more
Company replied
Ignite replaced all our radiators and our house is now much warmer. Ian did an excellent job and was very clean and tidy. Outstanding work and would recommend this company without hesitation. L Murra... See more
Company replied
We have had a problem with a faulty boiler for 3 years. Other companies have tried to fix it but failed to find the fault. Ian quickly identified the fault and fixed it. We were so pleased we asked Ig... See more
Company replied
Company details
- Boiler and Heating Service
- Boiler Supplier
- Gas Engineer
- Gas Installation Service
- Heating Contractor
- Plumber
Written by the company
Ignite Plumbing Services is a customer-focused plumbing company dedicated to delivering reliable, high-quality solutions for both homeowners and businesses. Whether you’re dealing with a sudden leak, a stubborn clog, low water pressure, or a water heater that won’t keep up, our team is committed to diagnosing the issue quickly and providing a repair or replacement that lasts. We handle everyday plumbing needs as well as larger projects, including fixture upgrades, pipe repairs, preventive maintenance, and system improvements designed to keep your property running smoothly. At Ignite Plumbing Services, we believe great service starts with clear communication and honest guidance. We take the time to explain what’s happening, outline your options, and recommend the best path forward without pressure or confusion. Our technicians arrive prepared, work efficiently, and treat your home or jobsite with respect by keeping the area clean and safe throughout the process. We’re proud to be the kind of plumbing partner you can count on when it matters most: responsive, professional, and committed to doing the job right the first time. When you choose Ignite Plumbing Services, you’re choosing dependable workmanship, straightforward service, and peace of mind, backed by a team that takes pride in every detail.
Contact info
1 Cambuslang Court, G32 8FH, Glasgow, United Kingdom
- 01698 609003
- Info@IgnitePlumbing.com
- igniteplumbing.com
4.8
Excellent
240 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service, Alan did a great job.
Very professional company, would highly recommend
April 17, 2026
Unprompted review
Reply from Ignite Plumbing Services (Scotland) Ltd
Thank you so much for taking the time to leave us this fantastic 5-star review. We are delighted to hear that you experienced excellent service and that Alan did a great job for you. We pride ourselves on being a professional company and we truly appreciate your high recommendation. Thanks, Carolyn and all at Ignite Plumbing
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Had a problem with my control unit so…
Had a problem with my control unit so phoned Ignite on Monday 30 March and Alan came came out on Tuesday and solve the problem. Excellent company to deal with.
March 31, 2026
Unprompted review
Reply from Ignite Plumbing Services (Scotland) Ltd
Thank you for your feedback John. We are delighted that you are happy with the service we provided.
Excellent service as always.
March 24, 2026
Unprompted review
Reply from Ignite Plumbing Services (Scotland) Ltd
Thank you very much for leaving a review. Your business and feedback are always appreciated.
Heater and toilet flush
Had a water heater fitted January and recently a problem with the flush in my toilet When contacting them it was nice to speak to a human for a change Pleased with both jobs I will certainly use them again when needed I highly recommend them Jacqui
March 17, 2026
Unprompted review
Reply from Ignite Plumbing Services (Scotland) Ltd
Hi Jacqui, thank you for your feedback. It is a pleasure to hear that you are happy with the service we provided.
We’ve used Ignite for about 4 years…
We’ve used Ignite for about 4 years now. Always receive good service and a friendly operative. Would highly recommend.
March 20, 2026
Unprompted review
Reply from Ignite Plumbing Services (Scotland) Ltd
Thanks Paul. We truly value your business and for taking the time to leave us a review.
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Replacement radiators supplied & installed
Ignite replaced all our radiators and our house is now much warmer. Ian did an excellent job and was very clean and tidy. Outstanding work and would recommend this company without hesitation.
L Murray
March 11, 2026
Unprompted review
Reply from Ignite Plumbing Services (Scotland) Ltd
Thanks you for taking the time to leave us a review. Your business and feedback is very important to us. Thanks again.
Turned up when they said
Turned up when they said. Completed job promptly and professionally. Explained how new Tado system worked. No mess. Would definitely recommend Ignite.
March 12, 2026
Unprompted review
Reply from Ignite Plumbing Services (Scotland) Ltd
Thank you for taking the time to leave us a review. We appreciate your business and feedback.
Was paid in full
Was paid in full. Walked out on job. Was very abusive threatening to send his girl friend to the door. Did not return any money. Woman on her own. Lied to me to get the job. This is a true review. Got no paper work or boiler book. Other Perth engineers got me what ai needed and finished his work.
June 8, 2025
Unprompted review
Reply from Ignite Plumbing Services (Scotland) Ltd
Hi Kathleen, I am sorry to hear you had a bad experience with a plumbing company, but it seems you left a review for the wrong company.
We are Ignite Plumbing Services (Scotland) Ltd, based in Hamilton, Lanarkshire. Our website is www.IgnitePlumbing.com.
There is another plumbing company based in Perth with a similar name, and their website is www.ignite-plumbing-heating.co.uk.
I would really appreciate it if you could remove this review, as we do not work in your area and have no record of having done work for you.
Thank you for your understanding,
Alan
Managing Director.
Thank god, a job well done
Thank god, at last a proper professional company, excellent communication, excellent workmenship and a hot hot shower now brought back to life.
Thanks again for turning up and actually doing what was required....☺️
March 6, 2026
Unprompted review
Reply from Ignite Plumbing Services (Scotland) Ltd
Thank you very much for your business and feedback. We appreciate you taking the time to leave us a review.
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Wouldn't go anywhere else
3rd time that we have used Ignite for gas appliance servicing. Ian arrived on time and was courteous, helpful and totally professional throughout. Sensibly priced too. Won't go anywhere else.
February 23, 2026
Unprompted review
Reply from Ignite Plumbing Services (Scotland) Ltd
Thanks so much for coming back to us again. We really appreciate your loyalty. We’re delighted to hear Ian was punctual, professional, and helpful, and that you found the service sensibly priced. We look forward to helping you again whenever you need us! Thanks, Alan and all at Ignite Plumbing
I used ignite plumbing for the first…
I used ignite plumbing for the first time in june last year. I recently had a burst pipe in my attic and I called them again, Ian (the same guy as before) came the next morning. He was as good as before and couldn't have been more helpful, and also very knowledgeable and competent at his job. I don't leave a lot of reviews but felt I had to with this company. I genuinely thoroughly recommend them, don't hesitate to contact them. You will find it hard to beat their prices and honesty.
February 24, 2026
Unprompted review
Reply from Ignite Plumbing Services (Scotland) Ltd
Thank you so much for taking the time to leave this review — it really means a lot. We’re sorry to hear about the burst pipe, but we’re really glad Ian was able to come out the next morning and help again. We’ll be sure to pass your kind words on to him. Thanks for recommending Ignite Plumbing, and for highlighting our honesty and pricing — we truly appreciate it. Thanks again, Alan and all at Ignite Plumbing
First class service
First class service - engineer arrived at stated time, completed service, left everything clean and tidy, explained everything clearly. I highly recommend.
February 23, 2026
Unprompted review
Reply from Ignite Plumbing Services (Scotland) Ltd
Thanks so much for the lovely review! We’re really glad the engineer arrived on time, kept everything clean and tidy, and explained everything clearly. We truly appreciate the recommendation. Thanks, Alan and all at Ignite Plumbing
Ian arrived on time with the parts to…
Ian arrived on time with the parts to repair the heating system. He was as always polite, professional and very pleasant.
February 9, 2026
Unprompted review
Reply from Ignite Plumbing Services (Scotland) Ltd
Thank you for the great review. We are glad we were able to complete the repair on the heating system. We are glad to hear you found Ian to be polite, professional and pleasant and will pass on your kind comments. If we can help with anything else, please let me know. Thanks, Alan and all at Ignite Plumbing
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Friendly and reliable service.
Very friendly engineer, arrived during the allotted time slot, and the job was successfully completed without any issues.
January 23, 2026
Unprompted review
Reply from Ignite Plumbing Services (Scotland) Ltd
Thank you for leaving such a great review. We are pleased to hear the job was completed well. We aim to provide a friendly and reliable service. If we can help with anything else, please let me know. Thanks, Alan and all at Ignite Plumbing
Excellent company
Excellent service from initial phonecall to work being completed, everyone at Ignite was friendly and helpful. Had issues with my hot water tank which were resolved quickly and efficiently, appointment times were confirmed and I was kept up to date with when they would be arriving as well. Can't recommend enough!
January 22, 2026
Unprompted review
Reply from Ignite Plumbing Services (Scotland) Ltd
Thank you so much for leaving such a great review. We're really pleased to hear that you had a great experience from the first phone call to completion, and that you were kept updated throughout. We appreciate the recommendation. If you need anything in the future, please don't hesitate to get in touch. Thanks, Alan and all at Ignite Plumbing
Had my yearly hot water cylinder…
Had my yearly hot water cylinder maintenance done, and, as usual, the team was prompt, skilled, and congenial.
January 24, 2026
Unprompted review
Reply from Ignite Plumbing Services (Scotland) Ltd
Thank you for your continued support and for taking the time to leave a great review. We are glad that we could complete this work for you and that the team were prompt, skilled and friendly. If we can help with anything else, please let me know. Thanks, Alan and all at Ignite Plumbing
Remarkably quick and courteous boiler…
Remarkably quick and courteous boiler assistance! After our usual service providers failed to respond to our calls, Ignite Plumbing Services came to our rescue and handled our annual boiler maintenance. We'll certainly choose them again!
January 21, 2026
Unprompted review
Reply from Ignite Plumbing Services (Scotland) Ltd
Thank you for leaving such a great review. We are glad we could complete this work for you, and you were happy with the service provided. If we can help with anything in the future, please get in touch. Thanks, Alan and all at Ignite Plumbing
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Professional, knowledgeable, friendly and good value for money
We have had a problem with a faulty boiler for 3 years. Other companies have tried to fix it but failed to find the fault. Ian quickly identified the fault and fixed it. We were so pleased we asked Ignite to look at the hot water tank and flush the system. This has resulted in every radiator in the house being fully functional and a much more efficient and quieter hot water tank. Ian is a fantastic guy - really friendly. He explained exactly what he was doing; he advised us when he would be arriving in advance. He is very professional. This company are professional and good value for money. I would thoroughly recommend them.
January 12, 2026
Unprompted review
Reply from Ignite Plumbing Services (Scotland) Ltd
Thank you for the great review. We are glad Ian was able to quickly identify and resolve the boiler fault, and that the system flush and hot water tank checks have improved both your radiators and overall efficiency. We will pass on your kind words to Ian. We always aim to be clear, reliable and good value for money. Thanks again for choosing Ignite, and for recommending us. If you ever need anything in the future, we're here to help. Thanks, Alan and all at Ignite Plumbing
A reliable, professional and friendly company
We've been customers of Ignite Plumbing for five years now and would not think of going anywhere else. We've just had the annual service done on our boiler and heating system and this was completed in a professional and friendly manner. Thanks guys.
January 5, 2026
Unprompted review
Reply from Ignite Plumbing Services (Scotland) Ltd
Thanks so much for the kind words and for being part of the Ignite Plumbing family for the past five years. We really appreciate your loyalty.
We’re glad to hear your annual boiler and heating service was completed professionally and that you felt well looked after. I’ll be sure to pass your feedback on to the engineer.
Thanks again, and if you ever need anything, we’re always here to help.
Alan and the Ignite Plumbing Team
Problem solved
Had a minor problem with my new boiler. Informed Ignite yesterday 5th January and Ian solved the problem today 6th January. What is most pleasing is the alerts I got telling me when Ian was arriving. First class.
January 6, 2026
Unprompted review
Reply from Ignite Plumbing Services (Scotland) Ltd
Thank you so much for taking the time to leave us a 5-star review! We are delighted to hear that Ian was able to resolve your boiler issue so quickly and professionally, and that our messages kept you informed of Ian's arrival. Thanks, Alan and all at Ignite Plumbing
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