IGrow Wealth Investments  Reviews 

327
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 93 reviews, reviewers had a great experience with this company. Many customers consistently praise the staff for their knowledge, efficiency, and passion for their work, often highlighting their helpfulness and supportive advice. Reviewers frequently mention exceptional customer service, noting prompt, courteous, and efficient communication, with staff going the extra mile to ensure a professional and pleasant experience. The service provided is often described as excellent, with many appreciating the smooth processes and quick responses, making complex situations like property purchasing less overwhelming. However, some customers also noted significant issues with communication and response times, describing experiences where they struggled to get hold of offices and received no replies to emails or calls. These reviewers expressed frustration with poor management practices, a lack of accountability, and departments not communicating with each other, leading to continuous headaches and the need for customers to chase up issues themselves.

What people talk about most

Staff

Reviewers express appreciation for the staff, highlighting specific team members for their exceptional... See more

Service

Clients share ambiguous opinions on service, with many reviewers praising the quick, efficient, and dedicated... See more

Customer service

Customers had positive experiences with customer service, highlighting the professional and supportive... See more

Response time

Consumers find response times to be ambiguous, with many praising quick and efficient communication, even... See more

Customer communications

Users describe negative interactions with contact, often struggling to reach staff or receive replies to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experiences with Rose have been absolutely incredible. She is so knowledgeable, has a passion for her career and particularly in ensuring the client gets the best of what they are searching for. H... See more

Rated 5 out of 5 stars

Service from Sandy Fahrenfort Sandy was very efficient. She handled my process smoothly. Sandy was always, and still is, available with support and advice. I am thankful and grateful to her. She is... See more

Rated 5 out of 5 stars

We went for a viewing and Lebo was there to assist. She was friendly attentive, and very helpful. Loved the service, and I would definitely recommend.


Company details

  1. Property Investment
  2. Real Estate Agency

Written by the company

With years of industry experience and a team of qualified investment property specialists we know what we’re doing. We assist investors build high-performing property portfolios and to master every stage of their successful property portfolio. This includes helping investors identify, acquire and manage top-performing residential properties.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

327 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 65% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(327)

108 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Natasha J made the house searching…

Natasha J made the house searching process so much easier, convenient and reliable. We told her what we needed, why we needed it and she delivered. Her warm friendly service is what made us feel as ease as a young couple she definitely made this journey smooth sailing. Thank you so much!!!

November 22, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Natasha J Excellent Service

I recently moved from Gauteng to Cape Town and I was looking for a place to rent, which I struggled to find. Natasha came to the rescue with swift and fast response. Now I'm no longer "homeless":-)

November 22, 2021
Unprompted review
Rated 5 out of 5 stars

Natasha Janssen excellent tenants service skills

Natasha Janssen

I hereby highly appreciate the extra effort Natasha Janssen puts for igrow business. It is my first time to see rental agent coming back to a tenant within 24hours regarding the status of the application. I also receive my lease very quickly. I am also quite happy how she dealt with a lot of people during viewing.

November 22, 2021
Unprompted review
Rated 5 out of 5 stars

Natasha is such a helpful, kind and filled with humility

Natasha is such a helpful, patient and understanding agent, she is always willing to go beyond her average daily duties and exceeds and is always willing to help and understand the clients needs and makes sure they are met at all cost.Her communication is so amazing and filled with humility and such humbleness.

She is such an awesome agent and would definitely recommend her to any one looking for a place under Igrow Wealth Investments. May she keep up the good work and continue to exceed her call of duty.

November 22, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Natasha Janssen is a super star

Natasha understood my needs. She was very punctual and extremely helpful. She went beyond her duties even assisted me with searching nearest schools for my Son. Made time over weekends for viewing my apartment twice. I was able to reach her even after hours on WhatsApp and she was actively always willing to assist. Her client relation skill is outstanding. She goes an extra mile for her clients. Her positive energy plays a huge role. Igrow is blessed to have such a wonderful employee. Most importantly she is very professional and knows how to keep a client happy. I'm super grateful that I dealt with her during this process. Excellent job Nats! 🤗

November 22, 2021
Unprompted review
Rated 5 out of 5 stars

Natasha Jansen was super…

Natasha Jansen was super spectacular,she explained everything to me and within a week I moved into my apartment.Thank you so much for your outstanding service, I really do appreciate

November 22, 2021
Unprompted review
Rated 5 out of 5 stars

Explained the full process to me before…

Marilize called and explained the full process to me before the consultation was booked. She then contacted me to confirm/remind me about the consultation on the day.
I appreciated the contact after the consultation, a nice touch 👌

November 22, 2021
Unprompted review
Rated 5 out of 5 stars

Daniel Visser

Daniel Visser, you are a super star!
Thank you so much for your assistance with the application and assisting me every step of the way.

November 22, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Kaytlin

Kaytlin, Jessica and Yolandi, thank you for the great first call, then consult and informed meeting. Looking forward to a fantastic and profitable journey with you! Fantastic service so far!

November 19, 2021
Unprompted review
Rated 5 out of 5 stars

I dealt with Marilize VDW and she was…

I dealt with Marilize VDW and she was absolutely lovely! Not only did she give me information about the place I was interested in but she made me feel comfortable enough to chat to her about my needs and she suggested looking at another place as well!

Marilize - thank you so much for being so informative, kind and easy to talk to!

November 19, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Kaytlin gave me a brief but highly…

Kaytlin gave me a brief but highly detailed explanation of what iGrow is all about, answered my questions and sent me the relevant information for my meeting with the consultant as discussed on the call, she was very professional.

November 18, 2021
Unprompted review
Rated 5 out of 5 stars

Good day I Grow,

Good day I Grow,
A email was send to Natasha Saayman regarding my deposit that needs to be refunded this morning.

My word she was so hands on, i received the mail this morning of the documents i need to fill in and send back to her so that she can proceed with the process. The day is not even over yet and my proof of payment was send.

Now that i call service. fast & friendly service.

Thank you Natasha Saayman.

Regards
Charlene Barnes

November 18, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

It was an absolute pleasure liaising…

It was an absolute pleasure liaising with Marilize VDW who was professional and friendly in her communication. She booked an appointment with a consultant quickly and accommodated me according to my availability.

November 16, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Marelize and Yolandi were both very helpful. Tgank you. Will definitely refer my friends and family.

November 16, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look