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Rated 1 out of 5 stars

I tried the Igrow Helmet for one full year. I followed the directions and wore the helmet religiously and did exactly as directed. No change in my hair at all. If this thing worked, why are people sti... See more

Company replied

Rated 1 out of 5 stars

Hello Sir/Madam There has been no improvement so far. I am waiting on the result. otherwise I will have to ask for a return. I was wondering if a supplementary/lotion or a second remedy I cou... See more

Company replied

Rated 3 out of 5 stars

The Igrow laser helmet is relatively convenient and easy to use but the wired nature of it is clunky and seems decidedly low-tech for the price tag of 700 dollars. It's also pretty heavy and not tr... See more

Rated 2 out of 5 stars

am using the igrow since on month now , i feel there is some minor improvement in my hair but i receive it without the shampoo and conditioner which supposed to be included in the offer from apirascie... See more

Company replied

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TrustScore 1.5 out of 5

46 reviews

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Rated 4 out of 5 stars

WONDERFUL PRODUCT!

I'm a 34 yrs "young" woman & I'm struggling with not only my hair starting to dramatically thin but it has seem to age 15 yrs over night! It's become dry and fragile, with lots of split ends. The thinning is the worst though & I seem to not have a women's receding hairline but a man's patteren to make things worse! :(
In the last 9 months my hair has thinned so much that I no longer feel like myself.
My whole life I've had extremely long, long hair that reaches all the way down to my hips & it has always been extremely thick. My hair has My mom also had thick, thick, LONG hair, all the way down to her calfs, yes her calfs, her whole life. To sum things up, all women in my family including my 2 girls have long thick hair & so loosing my hair has been extremely tramatic! There is NO history of hairloss or thinning of any kind in my family so why am I loosing my hair? I have gone to several doctors, had blood work done, hormones checked etc & still no answers & no solutions. I've tried everything I could get my hands on, shampoos, vitamins, creams etc & nothing has worked!
Then I ordered my igrow! It's Been 4 wks & though I haven't seen any difference in actual hair loss, I swear my hair feels thicker!!! In only 2 wks I could start to see & feel a difference in my hair. I know it's not possible to have regrowth yet where my hair has been lost or has thinned but my hair does look & feel younger, shinier & healthier! I'm also getting little tiny new hairs growing along my hairline! :) I wish pics could be attached.
For someone like me & my hair this is a huge deal so I'm already loving my igrow! I'm so excited & can't wait to see what other results I get! :D
I would of gave my igrow 5 stars but the little adjustable rubble nodules that sit on the head & that the helmet is attached to really hurt my head. By the time I'm half way through my session my head starts to really hurt where those nodules sit. I do wish it were more comfortable but results are already so good I'll deal with the discomfort in exchange for thicker, healthier hair! :)

July 28, 2016
Unprompted review
igrow logo

Reply from igrow

Hello Destiny! Thank you for your review. We truly appreciate the time you took to share your experience and are so thrilled to hear you are enjoying the benefits from the easy-to-use, hands-free, iGrow! Low-Level Light Therapy (LLLT) affects everyone differently, and at different rates, especially when there can be so many variables in producing results. The good news is, the growth has only just begun! Continued use (even after the initial 6 months) will bring more healthy hair over time; however, it is not a ‘cure’ and requires maintenance (once a week or so) when you are satisfied with the results. Regarding the rubber nodule comfort; the 25 minute thereapies can be done thorughout the day, so use the 'Pause' feature and take it off after about 10 minutes, take a break for a few minutes (or so) to relieve any pressure on your head, and then come back and press the 'Pause' button again to continuse though another segment of time. Sometimes it's just a matter of your body becoming comfortable with a new habit. Thank you again for taking that leap of faith and giving the iGrow a try. Please let us know if you have any questions or concerns with your iGrow, we are always happy to assist!

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Rated 3 out of 5 stars

Light goes on and off

Hi, just got my I Grow yesterday . Today is March 1st I'm excited to start growing my hair.
I have a question about the light going on and off , is this correct? I cannot find any information in book on this.
Also my cable cord does not fit my IPhone
It is to large for my iPhone outlet.
Hope to hear from you soon.
Paula

Paula

March 2, 2016
Unprompted review
igrow logo

Reply from igrow

Paula,

Thank you so much for taking the time to post your thoughts on the iGrow. Yes, what you're seeing regarding the lights is normal. The iGrow uses two light sources in a combination of non-thermal lasers and medical-grade LEDs. The lasers are on constantly during the entire treatment, while the LEDs have a delayed "pulse".

For some background, pulsing LED is the standard for light therapy used in skin treatments, so it was originally thought that this would provide better absorption into the cells for hair growth as well. It turns out that the effect is actually exactly the same as if they were on constantly, but it's remained a feature of the iGrow.

The included double-male cable fits standard audio jacks, so should fit your iPhone. If you have trouble, please call our customer support line at (561) 465-7000 and I'm sure they will be happy to help you.

I hope this helps, and thank you again. Please don't hesitate to contact us with any other questions, and keep in touch with how your progress is going over the next few months.

Sincerely,

Jonathon Graff
Director of Clinical
Research & Education
Apira Science Inc.

Rated 1 out of 5 stars

Waste of Money!

I tried the Igrow Helmet for one full year. I followed the directions and wore the helmet religiously and did exactly as directed. No change in my hair at all. If this thing worked, why are people still having hair transplants and why is rogaine still on the market. Rogaine actually did work for me after applying it non-stop twice a day after four months. However, the hassle and greasy hair was too much to bear and I quit using it. The Igrow Helmet is a waste of money. My recommendation: Just get a short hair cut like the Transporter guy or shave your head and forget it. Or Just wear a hat. It is much cheaper!

February 19, 2016
Unprompted review
igrow logo

Reply from igrow

Vincent,

I'm so sorry to hear you didn't get the hoped-for results from using the iGrow. Low Level Light Therapy (LLLT) is a clinically-proven treatment for genetic hair loss, but naturally results can vary from person to person depending on many factors such as extent of hair loss, genetics and just the differences between individuals. Many people are indeed happy to wear hats, shave their heads or just learn to "live with it", but for those who are not the iGrow has helped thousands of men and women worldwide with their thinning hair.

You didn't mention where you purchased the iGrow, but if it were directly from us or one of our authorized resellers our Satisfaction Guarantee lets people use the iGrow to see how well it can work for their particular type of hair loss and, if not satisfied, arrange a return and refund.

We're very proud of both our clinical results and track record and work very hard to provide excellent customer service. Please contact us at support@igrowlaser.com or by calling and asking for me personally at (866) 982-7472. I will be happy to see about arranging your iGrow return, answer any questions and even discuss other options that may help you.

Thank you for your feedback and giving the iGrow a try, and I'll look forward to speaking with you.

Sincerely,

Jonathon Graff
Director of Clinical
Research & Education
Apira Science Inc.

Rated 5 out of 5 stars

Strong science, comfortable unit

As a scientist, I was very skeptical about the technology. However, the multiple randomized controlled trials done independently convinced me. Since using the iGrow, I've noticed almost no hair falling out, a big change from before. It's still less than the 60 days, but I'm convinced of the science and find the unit easy to use at my desk. I still feel silly-looking with it on, but the unit is comfortable, doesn't disturb my work, and all my co-workers now want to use it.

January 26, 2016
Unprompted review
igrow logo

Reply from igrow

Thank you so much for your comments. We're very proud of the iGrow's two double-blind, placebo controlled clinical trials, which showed 35% -37% improvement in only 4 months and were responsible for the iGrow's FDA clearance.

Like all viable hair loss treatments, most people see results after 4-6 months but I'm glad to hear you're already seeing improvement. Keep using the iGrow as directed (3x-4x per week) and let us know your progress!

Rated 5 out of 5 stars

Excellent Customer Service - 5 Stars!!

Our igrow helmet had technical problems after warranty, but Apira customer service exceeded my highest expectations. In the most complimentary manner meant, Apira Science Inc. is a ‘dinosaur’… that is to say, a genuine throwback to when companies actually cared about their customers and reputation. What use to be normal customer service is all but extinct in this day and age - yet alive and well with them!. I am deeply impressed – and very grateful for how professionally and courteously they handled our issue.

November 12, 2015
Unprompted review
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Rated 5 out of 5 stars

I am very happy with my IGROW and the wonderful customer service.

After using the laser comb for five years I was noticing that my shoulders were hurting when I used it. I had considered getting the igrow for a few years but had already put money into the laser comb. I decided to go ahead and purchase the igrow in April of 2015. I couldn't be happier with it. The hands free design, the choice of programs and the combination of lights and lasers make this a superior product. My hair is stronger and does not come out when I style it. If I have questions, customer service is very helpful. I highly recommend the igrow helmet.

October 30, 2015
Unprompted review
Rated 4 out of 5 stars

Customer Service is Tops!

I can review only customer service at this point, as I have used the igrow helmet for only a week and therefore don't know if it yields the promised results. I called igrow directly when I had trouble locating one that I could buy and start using within 3 days. The person with whom I spoke not only gave me a lot of helpful information about igrow but also went out of his way to find a distributor who had one in stock and who could mail it to me right away. I was also offered a significant discount.
The helmet does look well-made of high quality materials. Note: the music feature cannot be used with a recent iPhone; the cable is outdated.

August 31, 2015
Unprompted review
igrow logo

Reply from igrow

Hello, and thank you so much for your kind comments. We pride ourselves on giving the best service we can, and I'm glad we were able both answer your questions and help with your order.

As far as the phone connection, the iGrow is actually fully compatible with both iPhone and Android. It is connected at the handset via a standard audio cable (one is included with your iGrow). Simply plug one end of the cable into the bottom of the iGrow's handset and the other end into your phone or music player's audio jack.

There is sometimes a problem with a phone's case interfering, and the audio cable that currently comes with the iGrow sometimes doesn't quite fit with the new iPhone skins or covers as the opening for the jack is smaller. If you have this problem, please contact us at support@igrowlaser.com and we will be happy to send you a new audio cable that will fit.

Thank you again for your kind comments, and please let us know how your progress with the iGrow goes- we want to hear from you!

Sincerely,
Jonathon Graff
Apira Science, Inc.
(949) 854-9900

Rated 5 out of 5 stars

Excellent product support!

iGrow has an excellent staff and they answer all your questions regarding their products. They are quick to respond to emails or phone messages. They encourage feedback during use of their products and stand behind their excellent warranty. I'm not expecting miracles but some people have posted positive hair growth results after months of use and I'm hoping that will be the case for me. I will post more about iGrow after considerable time and evaluation.

August 6, 2015
Unprompted review
Rated 4 out of 5 stars

A product with promised begining and backed up by money back guaranty

After using Theradome LH80 PRO for over 10 months without any positive result, I found igrow. I purchased igrow, and now using it. Like its competitor, this product needs time to prove its claimed benefit for people who are losing their hairs. I am sure that both products work for some and fail to work for others.
Put technology aside, the major difference is that igrow has MONEY BACK GUARANTY ( I assume it must be purchased from igrow directly) and Theradome does not. period ( I confirmed). Wearing a heavy Theradome LH80 PRO( yes, you are wearing a battery pack as well) for over 10 months was not fun and the company does not stand behind its product when it fails to work. Again, let's cut marketing statistic bs, I understand that it may work for some, but you don't see a dime coming back for those who believed the product but do not benefit from it.

Conclusion is that igrow understands its product may not work for some and is willing to give money back to its consumers ( minus shipping and re-stocking fee). Theradome, on the other hand, just keep its silence and money. Because both products need time and discipline to find result, igrow is a better choice over Theradome for the first try and hope it works the first time.

July 11, 2015
Unprompted review
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Rated 5 out of 5 stars

Fantastic product

I have been an avid user of the Igrow for 4+ years now. I am still using the same Igrow. It has been rock solid and the only signs of wear are on the ear wraps (of the earphones) and I think that is due to using it for so many years. I use it 3-4 times/week, other than when I travel for work, and it has been fantastic for me. I still continue to see new hair growth, but to me, most importantly, it is helping me to keep the hair that I have. I have used the “-gaine” products, but those can get expensive and have some side effects. I don’t have any side effects with the Igrow and I love the fact that it is hands free. Prior to the Igrow, I was visiting a medical spa for low level light therapy hair treatments. The fact that I could use the Igrow at home was a much more cost-effective and convenient way of getting treated. Thank you Apira for such a fantastic product.

June 21, 2015
Unprompted review
Rated 5 out of 5 stars

iGrow = iNewbestfriend

Let's just start by saying I don't believe pretty much anything I read about products that claim to reverse/change "nature." I am insanely excited to say that the iGrow has completely changed my opinion, and for that, I could not be happier. I seem to have tried everything...Pills, gels, lotions, and witch doctors (kidding). This truly was my miracle in a box. Painless, hands-free, and super easy to use. My hair is no longer thinning...It is actually thickening in places I never thought it would again. Make sure that you use it and use it as directed. Don't think that it is going to change overnight. I would lie if I said it did...Be patient, and trust that you will be happy! I sure as heck am...Thanks iGrow and your awesome support staff!! You and your product truly are a blessing.

June 19, 2015
Unprompted review
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Rated 1 out of 5 stars

no improvement so far

Hello Sir/Madam

There has been no improvement so far. I am waiting on the result. otherwise I will have to ask for a return. I was wondering if a supplementary/lotion or a second remedy I could use at the same time.

Looking forward to hearing from you soon

V/r

June 19, 2015
Unprompted review
igrow logo

Reply from igrow

Salar,

Thank you for taking the time to write to us. I'd be happy to answer what I can for you.

Remember that hair grows very slowly, and any viable treatment takes time and patience. As it says on our website, the iGrow realistically 4-6 months of consistent use to see any improvement. As you've only been using it a little under 2 months it's still a little early so I want to encourage you to stick with it.

That said, we certainly do have a Satisfaction Guarantee should you not be satisfied with your iGrow after 6 months' use (http://www.igrowlaser.com/terms).

To answer your other question, the iGrow is a standalone treatment and doesn't require any other products to work or improve its performance. However, many people do choose to use several different things at once.

There are many things on the market that claim to help hair loss, but aside from Low Level Light Therapy (LLLT for short), there are only two others with published clinical data and FDA clearance: minoxidil and Propecia. Both are medications, and since how each works is different from the action of the iGrow many use all three together to get what help they can from each one.

Minoxidil is available over-the-counter and requires daily use for life to get and maintain its benefits, while Propecia is a prescription drug so you would need to speak with a doctor to discuss whether it's appropriate for you.

I hope this answers your questions. Please feel free to give us a call and let us know how you're progressing or if you have any questions we can answer for you.

Sincerely,

Jonathon Graff
Apira Science, Inc.
(949) 854-9900

Rated 3 out of 5 stars

Just getting started with igrow hair rejuvenation therapy

Have not been on the program long enough (only a couple of weeks) to see or expect results. Let's wait and see before giving a true rating. Product promotion and support is very positive.

June 16, 2015
Unprompted review
igrow logo

Reply from igrow

Bruce,

Thank you for your comments. Yes, it's still too soon to see results with the iGrow, but I'm glad to hear you're satisfied with our support and service thus far.

I wanted to let you know that we're here if you have any questions, so please don't hesitate to call and keep us updated on your progress.

Good luck to you!

Sincerely,

Jonathon Graff
Apira Science, Inc.
(949) 854-9900

Rated 3 out of 5 stars

Hair growth

It's been a very interesting and exciting experience. I'm ready to see how the results will turn out.

June 16, 2015
Unprompted review
igrow logo

Reply from igrow

Dear Kia,

This is Jonathon at Apira Science (you may recall that we spoke on the phone when you called with some questions before your purchase).

Thank you for letting us know about your experience with us so far. We truly want to set the standard for customer service and your feedback is an important part of that. Though it's still early days, we're also looking forward to seeing your results over the next few months.

If you have any questions during the process, please let us know!

Sincerely,

Jonathon Graff
Apira Science, Inc.
(949) 854-9900

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Rated 5 out of 5 stars

A company who educates its clients

I can't say enough about the hand holding I recieved through the process of making this purchase. In the last five years that I've been struggling to understand the reasons for my hair loss, having a discussion with a representative of igrow was the first time I really understood the nature of my condition. Jonathon helped me to have a positive yet realistic view of my situation, and helped me to realize that there is hope for me. Prompt, friendly correspondence is what this company is about. With a 6-month money back guarantee, one can't go wrong with giving this product a try. I'm now into week 3 of my treatment, and I'm very much looking forward to seeing what results the igrow will bring me. This company has continued to walk me through my many questions and has taken the time to make me feel at ease, even weeks after my purchase. I will keep everyone posted with my results!

June 16, 2015
Unprompted review
Rated 5 out of 5 stars

It works

It's been six weeks and just like it says , I have started to see results and so have others. I'm excited to see the end result at the end of the six months. It's easy to use and not a hassle and like it says it works. All I need to say

June 15, 2015
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

IGrow was very accommodating in all matters. Customer service is their number one priority, where making a profit is number two. Thanks guys!

Anthony

June 15, 2015
Unprompted review

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