We have been with IGS for a number of years. We use them as our supplier of both electricity and natural gas. In addition, we subscribe to their home warranty program. I feel that IGS provides us... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
On 04.20.26, my husband and I met with one of your Home Energy Consultants, Mariah. She was thorough, knowledgeable and so friendly, business-like and easy to understand. She was able to save us a... See more
Company replied
The person we talked to explained everything and answered all our questions. She made sure we totally understood everything. We were going to change our supplier but after talking to her we decided... See more
Company replied
Your Representative that came here last year and alarmed us on the natural gas scam and resigned us with your company was very knowledgeable, very nice and extremely helpful. Your company is such a bl... See more
Company replied
Company details
- #6 of 9 best companies in Energy Supplier
- #3 of 5 best companies in Housing Utility Company
Written by the company
IGS Energy has been a trusted energy advisor since 1989, growing into one of the nation’s top energy retailers. We simplify the ever-changing energy landscape by providing tailored solutions for electricity, natural gas, solar, and energy efficiency to millions of homeowners and businesses across the U.S. As a family-owned, private company, IGS Energy prioritizes long-term impact over short-term gains, putting purpose before profits. Our commitment to serving the needs of our customers, employees, and communities, alongside our expertise in risk mitigation and cost control, is redefining the retail energy experience for a more sustainable, customer-focused energy future.
Contact info
United States
- 877.995.4447
- igs.com
4.4
Excellent
28K reviews
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Reply from IGS Energy
We are so happy that you were able to save money Pamela! Thank you for sharing your positive experience with us; we appreciate it. -Shannon
Reply from IGS Energy
Arthur, we appreciate your feedback and are happy to hear that our customer service was helpful to you with the renewal rate. Thanks! -Shannon
Reply from IGS Energy
Awesome! Thanks for sharing Anthony. -Shannon
The customer service was helpful.
March 26, 2026
Reply from IGS Energy
Thanks for the review, Derek! We're so happy to hear you're receiving great customer service with the team here at IGS Energy! - Rebekah D
I'm very well pleased with IGS.Been…
I'm very well pleased with IGS.Been with them for year's. I wouldn't dream of going any where else. Thankyou so,so much.
March 30, 2026
Reply from IGS Energy
Thank you for taking the time to leave us this great review, Waymon. Here at IGS Energy, we are grateful for loyal customers like you! - Rebekah D
Your company doesn’t reach out with a…
Your company doesn’t reach out with a phone call until after contract expired! I think it should be illegal to have to shop for lowest price carrier! It should all be the lowest price possible! I will be looking into solar power to try to get off this merry go round of price gouging!
March 26, 2026
Reply from IGS Energy
Lisa, IGS Energy is committed to transparency and providing customers with information to make well‑informed energy decisions. We appreciate your feedback and would like the opportunity to discuss your experience in more detail. We attempted to contact you by phone were unable to connect. Please call us at 1‑800‑280‑4474 or email customersupport@igs.com at your convenience. - Rebekah D
If there were a no star option I’d…
If there were a no star option I’d leave that, I did not sign up for this and do not know who FORGED me into this
April 1, 2026
Reply from IGS Energy
Thank you for sharing your feedback, Joshua. At IGS Energy, customer satisfaction is a top priority. We tried reaching you by phone, but weren’t able to get in touch. Please give us a call back or email us at customersupport@igs.com so we can review your concerns with you. - Rebekah D
The contact answered my question…
The contact answered my question quickly and efficiently
April 1, 2026
Reply from IGS Energy
This is excellent feedback, thank you for sharing, Aclaire! - Rebekah D
The lady that I spoke with needs a…
The lady that I spoke with needs a raise! She was amazing!
March 31, 2026
Reply from IGS Energy
Thank you for leaving us such an amazing review, Cassandra! We love empowering our customers with the information they need to make informed decisions about their energy needs. - Rebekah D
They keep you up dated
April 1, 2026
Reply from IGS Energy
Thank you for taking the time to write us a review, Keith. The team here at IGS Energy is truly grateful for customers like you! - Rebekah D
The representatives were all very…
The representatives were all very knowledgeable and friendly. They have contacted me and asked if they could do anything else for me. I just received my new electric bill and it was $12 less than last month and we haven't even had that much sun.
March 31, 2026
Reply from IGS Energy
Thank you for taking the time to leave us this great review, Maureen. We work hard to educate our customers and provide exceptional customer experiences! - Rebekah D
Reply from IGS Energy
Thank you for your thoughtful review, Deborah! We’re dedicated to educating our customers and making every interaction a positive experience. - Rebekah D
Reply from IGS Energy
Thanks for the review, Lawrence! We're happy to hear you had a good experience with our team. - Rebekah D
Reply from IGS Energy
Thanks for the review, Donald! We're so happy to hear you're receiving great customer service with the team here at IGS Energy! - Rebekah D
Reply from IGS Energy
Thanks for the review! We're happy to hear you had a good experience with our team. - Rebekah D
Cole was very helpful an went the extra…
Cole was very helpful an went the extra mile to make sure I was a satisfied customer
April 4, 2026
Reply from IGS Energy
Thanks for the review, Kevin. We're so happy to hear you had a great experience with Cole, we are always here to help! - Rebekah D
They ans w er my questions on the phone…
They ans w er my questions on the phone and took care of me and the lady was very nice
March 30, 2026
Reply from IGS Energy
Thank you for taking the time to leave us this great review, Katrina. We work hard to educate our customers and provide exceptional customer experiences! - Rebekah D
I feel that the agent that told me…
I feel that the agent that told me about IGS was very knowledgeable and was able to answer any of my questions. The fact that I might save money by joining your company is a wonderful thing.
April 3, 2026
Reply from IGS Energy
Margaret, we're so glad to hear that you had an incredible experience with our customer service team. We strive to provide the best possible service to our customers, and we're delighted that we were able to meet your expectations. - Rebekah D
The lady was very nice and passion
The lady was very nice and passion, and explained everything clearly.
March 30, 2026
Reply from IGS Energy
Thank you for leaving us such an amazing review, Jerome! We love empowering our customers with the information they need to make informed decisions about their energy needs. - Rebekah D
The person I was talking to was nice…
The person I was talking to was nice and very helpful. When I could save some money that makes me happy.
March 30, 2026
Reply from IGS Energy
Thanks for the review, Mark! We're thrilled to hear you're happy with IGS Energy as your supplier! - Rebekah D
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