ilarna Reviews 22

Their website seems to not work. They collect documents, passport photos and then they don't answer. There are no jobs on their website! I see here reviews only from year 2023 . Nothing since. Obviously a scam!

Very good people to work with. Mel is amazing , kind and patient. Ilarna is a cool , calm company. If we had people like Mel around , the world would be a better place. She is top tier and amazing to work with.

Ilarna care is an exceptional agency🫡. From kind and quick responding recruitment team that ensures they give you a personalised compliance service and once everything is confirmed to be in order they ensure that you get placement within the next working day or a week at the most.🤗 They match the carer's skills to the client's needs to ensure that the right person gets to work for the right client🥰. In my working experience with Ilarna as a carer, I was matched with the most fabulous client and we both get on very well🫠. I have received great help from most of Ilarna team members; Nurses like Tracey, Care coordinators like Yagmur, Care managers like Rory and even the Director herself, Mandy, who is very kind and she doesn't mind stepping in to give guidance and advise when needed. 🤩It's not everyday that a Director gets to know the existence of someone like me but Mandy not only knows all the carers and clients but constantly checks up on them to ensure that her staff give us the best service possible.🫡 I have felt supported and included and Ilarna has quickly become a family that I need when lone working. No matter the day or situation, I can always count on them to support me😇. At Ilarna they always find new ways of improvement to ensure they give top notch quality service. They also ensure we get fair pay & we're always paid on time. I would recommend this agency to every self-employed carer and to any client looking for good care service for themselves or their loved ones. Believe you me, you shall thank me later. No regrets at all. Thank you Ilarna for all you have done & continue to do for me. I appreciate you🫡🥳👌🏽.

Ilarna handled my request for a carer for my dad so professionally. I needed to change my dad’s carer and got in touch with Ilarna. They said that they covered my dad’s area and would look for a professional to help with his needs. They kept me informed by email of their efforts in trying to find someone. They sent me the profile of a suitable match and once we agreed we were given the date that they would start. Everything worked perfectly and seamlessly. My dad is extremely happy with the carer who has been assigned to him and all his needs have been fulfilled. I cannot recommend Ilarna highly enough. They go over and above to help and fulfil the criteria that you require.

An amazing caring company that I would highly recommend 👏🏼💙

Working as a personal care assistant with iLarna has been so smooth sailing and the people I meet/look after absolutely make the job worth it. The iLarna team are very helpful when I need any assistance and they attend to it ask quickly as they can. In particular, Mollie is super attentive and kind, she makes my experience feel very personal and that eases my work journey with iLarna. My clients are so lovely and I’m so grateful that the iLarna team have such amazing families to support. If you’re looking to get started in care, you’ll find a great start here with iLarna☺️.

Had a great experience every step of the way. Supportive, efficient and was so easy. Thank you for getting the job done in such a caring way.

I needed some short term care after a knee replacement.. the staff at ilarna were incredibly patient
with me during my initial registration on to the platform and where happy to help me search for the right person to assist me with my Dailey needs... As soon as i had registered i was able to manage dates and times directly through the application.. So Easy !!

Outstanding service!! I highly recommend their services 👌 The app is also top quality!
Easy, reliable and very professional

Amazing service!! Could not recommend more. It has been so beneficial to me and I have peace of mind my mom is being looked after by a caring professional.

So helpful. Would recommend to anybody!

Amazing service from start to finish - I feel more at ease knowing my family member is going to be well looked after by carers we can choose through Ilarna. Will 100% be recommending to others.

Exceptional experience. Continuity of care with same carer. Was able to communicate directly with carer and explain my needs.
Would highly recommend this company to anyone else looking for care.

Whilst looking for some regular help for an elderly relative I signed up, and what a great decision that was.

My relative now has 2 visits a week to help with shopping and companionship by a lady that she is very comfortable with and my aunt feels very special knowing she has her very own PA.

I love using ilarna as a personal assistant, especially the autonomy it gives me to manage my own time and look after my clients.

I connected with a personal assistant through ilarna for my Dad and he’s never been happier!

Ilarna has been a game-changer for my family! Every carer I've hired through the platform has been exceptional and their app makes the whole hiring process super easy - can't recommend them highly enough!

I was able to speak directly with the carer before assigning them. The agency we used kept sending different carers which kept causing stress to my loved one. With the ilarna I can choose the carer and update them on how to proceed. They can get back to me also. I found taking out the agency prevented confusion and was beneficial to both.

So easy to use. Definitely recommend! + I got great care & customer service.

Great experience with Ilarna. Can't fault them. They went the extra mile when caring for my grandma as she struggles with her mobility and have had an amazing impact on her everyday life.