Ilovevapour Reviews 

4,824
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 294 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, polite, and consistently knowledgeable during their visits. People also love the incredibly fast delivery service, with numerous orders arriving directly at their doors within just a few hours. Consumers deeply appreciate the convenient online ordering platform and the overall reliable, high-quality service provided. However, some people mentioned experiencing occasional delivery delays or expressed a desire for a broader selection of sweet flavor choices. Despite these minor points, shoppers remain extremely loyal and strongly recommend the business to anyone looking for great products.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting that employees are exceptionally... See more

Service

Customers consistently note positive experiences with service, frequently praising staff members who are... See more

Product

Clients share positive opinions on product quality, highlighting a great selection of items at decent prices.... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting exceptionally fast and free... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising friendly staff who offer great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff are absolutely amazing – always very helpful and welcoming. Prices are great and the customer service is excellent every time. Toni, who delivers our orders, is so lovely and friendly – it’s... See more

Rated 5 out of 5 stars

I ordered some pods online and didnt realise that I had ordered the wrong ones. Popped into the store to see if they could do anything with them otherwise I would have just chucked them in the bin... See more

Rated 5 out of 5 stars

This company I found whilst visiting my son & daughter in law, now back in Northern Ireland and they delivered my order in super fast time! Great customer service, I’ll be ordering again! Thank you!

Rated 5 out of 5 stars

ordered a parcel, it was a little late and royal mail was still showing the 'we're expecting it' message. i used their live chat to ask if everything was okay with the order as it was stuck on dispatc... See more


Company details

  1. Electronic Cigarette Store
  2. also in
  3. Vaporizer Store

Written by the company

I Love Vapour was started by Founder and Director, Iain Quinn, a health conscious socialiser and entrepreneur who had a love/hate relationship with cigarettes. While at a party with friends, he realised that what people liked (when they were out socialising) was the enhanced drinking experience brought about by inhaling nicotine, not actually by smoking tar-laden chemically charged cigarettes. “I was the person that wanted an alternative to smoking, something that was more socially acceptable, cheaper and healthier. And so I Love Vapour was founded.” Working with a number of global manufacturers, Iain travelled around the world doing thorough due diligence on vaporisers and the flavours they use. As a result, I Love Vapour currently sell the best vaporisers and the finest naturally derived flavours in the market, making them one of the most respected an trusted vape accessory companies in the United Kingdom.


Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(4,824)

285 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Luke was great

Luke was great, i needed a new vape and he took the time to show me various different types and tell me about them so i could chose the one that suited me best.
Great shop, always plenty of variety and always have what i need.

December 6, 2025
Rated 5 out of 5 stars

Exceptional Team and Life-Changing Support

I want to express my sincere gratitude to all the employees at the store for their constant support, professionalism, and helpfulness. My partner and I always feel well informed and truly valued every time we visit. A special thank-you to the manager, whose guidance and encouragement helped me achieve something very important—I was able to quit smoking thanks to his advice. Thousands of appreciations to the entire team and especially to the manager. Your dedication and care make a real difference. Keep up the amazing work!

November 30, 2025
Rated 5 out of 5 stars

Customer service is fantastic

I ordered some pods online and didnt realise that I had ordered the wrong ones.
Popped into the store to see if they could do anything with them otherwise I would have just chucked them in the bin.
They swapped them out for the pods I did need no questions asked.
Brilliant customer service and Sam always makes me laugh when I go in, he is always eager to help and in a upbeat mood.

November 10, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look