Easy ordering, easy payment, prompt delivery to us in the south island all the way from auckland. Items are good quality. Appreciate it thank you.
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See what reviewers are saying
I highly recommend shopping at Independent Living. My elderly mother had a hip fracture / hip replacement and I urgently needed items on the day of the injury, and then to prepare home for her retur... See more
Company replied
The rico reacher I received was NOT the same as the one pictured. The other folding reacher appears as advertised and is functional. Independent Living reimbursed me for the wrong reacher. However,... See more
Your service was first class but I cannot rate the products yet due to the fact that I am recovering from surgery and am still uncertain as to what products are most suitable for me.
Company details
- Mobility Equipment Supplier
- Disability Equipment Supplier
- Disability Services and Support Organisation
- Equipment Rental Agency
- Scooter Repair Shop
Written by the company
Independent Living are committed to making daily life easier for disabled people and those living with impairments, by providing the disability equipment NZ can rely on. A not-for-profit organisation, we are your friendly community experts on all things related to disability and helping you to maintain your independence through our disability aids shop. We work with you or your family to understand your situation, concentrating on what your abilities are. We then find solutions for the areas that you need assistance with. Many of us have experienced disability ourselves, so we understand what someone needs to make the most of their current situation.
Contact info
14 Erson Ave, Royal Oak, , Auckland, New Zealand
- 0800 625 100
- info@ilsnz.org
- ilsnz.org
4.6
Excellent
107 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 1 month
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Items are excellent quality
Easy ordering, easy payment, prompt delivery to us in the south island all the way from auckland.
Items are good quality. Appreciate it thank you.
August 26, 2026
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Your service was first class but I…
Your service was first class but I cannot rate the products yet due to the fact that I am recovering from surgery and am still uncertain as to what products are most suitable for me.
July 30, 2026
Beautiful presentation of flowers and…
Beautiful presentation of flowers and lovely to get a card with my daughters message and the chocolate was delicious
July 30, 2026
Well priced
Well priced, good range of useful quality products in one place which is important as so many disability products are hard to find and very costly.
July 26, 2026
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Great service
Easy to order, delivery was prompt and the price of the product was very good.
June 24, 2026
Always good
June 24, 2026
The purchase arrived very quickly &…
The purchase arrived very quickly & Iwas happy with it,
June 28, 2026
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It was very easy to order online and…
It was very easy to order online and have the items delivered.
The website is very informative with a varied range of products at reasonable prices.
The staff at Botany were friendly and helpful.
July 2, 2026
Simply the best
Independent Living are fantastic. Great selection, great value, and great service!
June 28, 2026
Great products
May 26, 2026
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I am not happy with this product
I am not happy with this product
It is very slippery on the bed and wrinkles very easily
I want to return it please for a refund
My husband can feel the wrinkles underneath h and I am concerned that they will cause pressure sores
April 30, 2026
The ease of placing the order online.
The ease of placing the order online.
The friendly staff at Royal Oak shop. The ladies you attended to me were warm, friendly and polite.
April 27, 2026
Fast delivery, great product, good communication
Fast delivery, product as described and good quality. Very helpful for my mum's mobility & confidence. Thank you
April 28, 2026
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Purchasing things from supported Levi…
Purchasing things from supported Levi helps me live independently and much handy and helpful and everyday living and I’m appreciative of what independent living supports us. People are living with disability much more easier and freedom to beat themselves with a better support and a bit of assistance to be independent. 100% I love supporting and purchasing things from independent living and I would support the manager cause they make my life easier with all the things that they offer doing with a disability.
March 26, 2026
Bought a Sanson gutter walker…
Bought a Sanson gutter walker absolutely top product,as far as customer service spot on,as per delivery next day
Cheers
Stu Knap
February 10, 2026
Unprompted review
Easy to find and purchase.
January 5, 2026
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