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ilumiti Reviews 

605
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the financial advisors are extremely knowledgeable, polite, and entirely capable of explaining complex pension options in plain and understandable language. People deeply appreciate the approachable, welcoming, and friendly attitude of the team during every single consultation session. Reviewers also note that the online meetings are well-paced, highly professional, and tailored specifically to individual retirement goals without any pressure. Many clients highlight that their questions are answered clearly and thoroughly. Consumers consistently feel much more confident, well-informed, and secure regarding their financial future after receiving this valuable guidance.

What people talk about most

Staff

Customers report extremely positive experiences with staff, highlighting their knowledge, professionalism,... See more

Customer service

Clients share positive opinions on customer service, highlighting efficient communication and professional... See more

Service

People report positive experiences with service, highlighting exceptional and professional guidance regarding... See more

User experience

Reviewers highlight positive aspects of user experience, describing the sessions as informative, enjoyable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well worth doing, our advisor seemed invested in our needs and wellbeing. While the money side of things was discussed and is obviously very important he was also informative in ways of our health and... See more

Rated 5 out of 5 stars

From day one meeting my advisor I could tell he understood my financial life plan and he never deviated from putting this plan into action in order to achieve my goals. Just a wonderful service, such... See more

Rated 5 out of 5 stars

Very happy with the advice I got from Ilumiti consultant Andy Johnston about my ill health retirement option. He analyzed all the information I gave him about my case, which was somewhat complex and a... See more

Rated 5 out of 5 stars

The consultant, Andy, described concisely all the factors which need to be taken into account when trying to make a decision on the PIE offer. Any questions which I had during this process, he was abl... See more


Company details

  1. Financial Planner
  2. Financial Consultant

Written by the company

We’re refreshingly friendly and caring money experts in employee benefits, work pension schemes and personal financial planning. And we’re here to offer you greater prosperity through financial clarity. By financial clarity, we mean that we inspire people to optimise their financial future by helping them clearly understand what’s achievable – and then enabling them to achieve it. From the lightbulb moment of clarity understanding what is financially possible, to long term clarity about how to fuel and realise your dreams, goals and ambitions to the max. All delivered through crystal clear advice, understanding, communication and clever technology. And delivered by friendly professionals who are genuinely caring, highly collaborative and relentlessly focussed in their efforts to bring added value into your life. If you are looking to make employee rewards more rewarding, retirement options less hard work and personal wealth planning a richer experience, you are talking to the right people. Why not join the growing number of professional and personal clients turning to us for prosperity through clarity.


Contact info

5.0

Excellent

TrustScore 5 out of 5

605 reviews

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5.0

All reviews

(605)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jack was excellent

Jack was excellent! He explained equities and bonds clearly and gave me advice tailored me to my situation. I feel much more confident about my pension now.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

A skilled advisor indeed!

Andy was knowledgeable, well informed and skilled at engaging in 2-way conversation with me. The generalities of a PIE as well as my own situation were amply covered and the decision my wife and I have made is partly as a result of Andy's input. Thanks Andy.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Well worth speaking to Andy, my Consultant

Andy was extremely polite and easy to talk to. He went through everything thoroughly and took time to explain my options. I’m feeling much happier with my decision now I have had my meeting with Andy. Thank you

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent advice

Andy Johnston's advice was independent, detailed and easy to understand. I changed my original decision because of the information provided. The follow up documentation was prompt, informative and valuable for me to confirm my final decision.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

PIE squared made rationale

Clear, precise and very useful advice provided by Andy Johnstone, Consultant ilumiti. Andy was very easy to talk to and I felt confident in his knowledge and his independence. Extremely prompt follow up providing a clear recommendation report which confirmed our conversation and and assured me with my decision. All round excellent experience.

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

Andy was very helpful

Andy was very helpful, understanding and he explained himself very well.
He provided advice which he justified to my complete satisfaction.
Thank you

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, detailed discussion on the key aspects of the PIE pension options from someone who was well informed on the proposed changes.

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

Julie and Barbara are super helpful and…

Julie and Barbara are super helpful and efficient with their responses. We have a group risk scheme with Ilumiti covering PMI, Group Life etc and they on time with renewals, queries and overall communication is exceptional!

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Jack is always really helpful

Jack is always really helpful. He's also very personable and straighforward with his recommendations - which is very appreciated by a financial planning novice like me! Thanks Jack and everyone at Ilumiti :)

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Very knowledgeable and friendly company

The whole process from first contacting ilumiti to the meeting with Andy, our financial adviser, was second to none. Both Anastasia and Andy were very helpful and friendly. There was a lot of information gathering to do prior to our meeting with Andy but this is understandable. Andy was very approachable and explained our retirement options clearly and in a way that made it easy to understand (pensions can sometimes feel like a bit of a 'dark art'!). Nothing was too much trouble for him and we didn't feel rushed through the meeting. Thank you Andy!

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

Andy Johnston pension planning discusssion

Andy Johnston was a very nice guy who clearly explained all available options in a clear and concise way. His use of forecasting tools was very informative. Andy is very knowledgeable and was able to answer all the questions I had.

July 22, 2025
Unprompted review

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