Luke was very attentive and informative. He patiently answered all our questions and made the booking very easy. We spent a long time on the phone to him but not once did he get impatient. We have boo... See more
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Having seen our holiday advertised on Facebook, we rang up to find out more about it. Eloise was very helpful and talked us through the holiday. We booked with her and we were able to choose our cabi... See more
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Henry was excellent. Very knowledgeable about our destinations. Sorted out best flight times so no waiting about at airports. He called back within 5 minutes with quote.Everything was excellent and... See more
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I just booked another holiday with imagine cruising for March 2028 to China. I previously traveled to South Africa and Azamara cruise and had a wonderful time. The holiday went like clockwork, trans... See more
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Company details
Written by the company
Established in 2011, we are a leading travel provider with offices across the globe, specialising in exceptional cruise holidays brimming with enriching experiences that offer so much more than just a cruise.
Imagine Cruising
Written by the company
- More than just a cruise
- By taking pride in our relationships with cruise, rail and land partners, we’re able to create outstanding cruise holidays, seamlessly paired with immersive tours of the world’s most desirable natural and man-made marvels, enchanting rail journeys, exclusive events in unexpected locations, and fabulous hotel stays at hand-picked accommodations. Discover an unparalleled collection of once-in-a-lifetime experiences in some of the most spectacular destinations on Earth.
- CRUISE & RAIL
- Just like cruising, with rail travel the joy is in the journey, an opportunity to discover rather than simply visit. Combined together they offer an irresistible draw for so many. Many of our cruise holidays encompass rail travel on some of the most iconic locomotives in the world. From the exquisite carriages of the Venice Simplon-Orient-Express to the majestic Indian Pacific and the sophisticated Rocky Mountaineer, there’s a rail experience for everyone.
- CRUISE & TOURING
- Our cruises paired with exciting land tours offer you a bespoke holiday experience and take you to some of the most famous natural and man-made wonders on our planet. From the majestic phenomenon of Iguazu Falls to the opulent palaces of India and the breathtaking ruins of Machu Picchu – our fully escorted tours empower you with the confidence to explore new places that you might have believed were once out of reach.
- CRUISE & EVENT
- From lively cliff-top concerts in Bali to chartering entire ships to create an exclusive entertainment programme for our customers, our unique and exciting events are what truly sets us apart. Whether you’re interested in fast and furious Formula One® Grand Prix™ World Championship action or dazzling musical performances from world renowned singers, we create once-in-a-lifetime experiences paired with incredible cruises, curated just for you.
- CRUISE & STAY
- Our meticulously crafted luxury cruise and stay holidays are designed with your relaxation in mind. Enjoy your downtime in carefully chosen hotels, all while embarking on journeys to some of the world's most extraordinary destinations by cruise. Whether you prefer intimate vessels or grand liners, cosmopolitan city breaks or beachfront havens, your next unforgettable holiday awaits with us.
- RIVER CRUISING
- From the enchanting Danube to the mystical Mekong, a river cruise offers you the chance to relax as you glide through some of the world’s most incredible waterways. Whether you’re a history lover, a culture enthusiast, or someone with a keen eye for architecture, you’ll enjoy immersive experiences that showcase the beauty of each stop.
- CRUISE DEALS
- If you’re looking for the latest cruise deals then Imagine Cruising has everything, from great value sailings to last-minute cruise and stay holidays. Our cruise deals include the latest exclusive offers and promotions from all the leading cruise lines. From short breaks to longer adventures, you'll find the best value cruises to the most popular destinations here.
- BOOK WITH CONFIDENCE
- Your holiday is ABTA and ATOL protected when you book with Imagine Cruising. Fully protected. Exceptional service and expertise. Highly recommended. Amazing value.
Contact info
Portland House, Bincknoll Lane, Interface Business Park, SN4 8SY, Swindon, United Kingdom
- 01793 856770
- customersupport@imaginecruising.co.uk
- imaginecruising.co.uk
4.8
Excellent
15K reviews
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Reply from Imagine Cruising UK
We are happy to hear that our helpful and educated team gave you a great experience. Thank you for your review.
Morgan was helpful and talked me…
Morgan was helpful and talked me through the holiday I booked for my friend and myself without any pressure
October 12, 2026
Reply from Imagine Cruising UK
We're so pleased to hear that our team member was able to guide you through your trip details clearly and without any pressure. It is wonderful to know that you and your friend had such a smooth booking experience. Thank you for taking the time to share your wonderful feedback with us!
I LOVE Imagine Cruising Uk
I LOVE Imagine Cruising Uk. They ALWAYS have Lots of GREAT VALUE Cruises. Very Friendly and Polite when you ring them up. Very Accommodating.
ALWAYS Try to give you what you want from your Cruise.
October 9, 2026
Reply from Imagine Cruising UK
Thank you so much for your enthusiastic feedback and wonderful review. We are delighted to hear that you consistently enjoy our great value holiday options and that our team always provides you with friendly, polite, and accommodating phone service. It is fantastic to know that we successfully help tailor your dream travel experiences, and we look forward to helping you plan many more amazing voyages in the future.
We had a great experience with Nicola…
We had a great experience with Nicola she knew what we wanted without any hard sell.
October 12, 2026
Reply from Imagine Cruising UK
We are so pleased to hear that you had a great experience and that our team member understood your preferences so well without any pressure. Thank you so much for taking the time to share your wonderful feedback with us!
Put me at ease...
The consultant I spoke to (Zoe) was very knowledgeable and extremely enthusiastic about the travel package I enquired about. Furthermore, all my resulting questions were answered openly and honestly. At the end of the consultation, I had full confidence to proceed with a booking, knowing that I was in good hands.
October 8, 2026
Reply from Imagine Cruising UK
We're so pleased to hear that you had such a wonderful consultation! It's fantastic to know that our team member's enthusiasm, clear details, and honest answers gave you total confidence in making your travel booking. We truly appreciate your feedback and wish you a fantastic trip.
Reply from Imagine Cruising UK
We are so glad to hear that you had such a helpful and knowledgeable experience with our team. Your great feedback means a lot to us, and we truly appreciate you taking the time to share your positive thoughts!
The experience was positive and…
The experience was positive and informative resulting in us making a booking with yourselves
October 12, 2026
Reply from Imagine Cruising UK
We're so pleased to hear that your experience was helpful and educational, leading to your decision to book with us. Thank you for your wonderful feedback!
Highly efficient service
Highly efficient service from Nicole Cottrell. Super-knowledgeable, speedy and followed up instantly with booking confirmation. Will use Imagine Cruising again. Thank you.
October 12, 2026
Reply from Imagine Cruising UK
We are delighted to hear that our team member provided efficient, knowledgeable, and prompt service during your booking. It is wonderful to know that you received your confirmation so quickly, and we look forward to assisting you with your future travels!
Most helpful booking agent despite technical problems.
We found Sean most helpful. He tried very hard to get everything sorted for us and seemed to achieve the impossible despite some technical difficulties not of his making.
Not so good was that the computerised booking system let him down. It took about an hour and a half to get everything sorted.
October 12, 2026
Reply from Imagine Cruising UK
We are happy to hear about the excellent support provided during your visit. We appreciate your patience while dealing with the extended wait caused by our system errors. Your feedback regarding the booking process has been noted so we can make necessary technical improvements.
Reply from Imagine Cruising UK
Thank you so much for the wonderful feedback. We are happy to hear that our team was able to assist you in designing your ideal holiday and seamlessly managing all the travel details. We hope you have an amazing time on your perfect getaway.
Friendly efficient staff.
October 7, 2026
Reply from Imagine Cruising UK
We are delighted to hear that our sales consultant provided such friendly and helpful service. Thank you for taking the time to share your fantastic feedback with us!
The holiday was booked quickly and…
The holiday was booked quickly and efficiently so hopefully that approach will carry on to the holiday itself. Compared to similar holidays the pricing was good too so can't ask for more.
October 12, 2026
Reply from Imagine Cruising UK
Thank you for your fantastic feedback! We are so pleased to hear that your travel arrangements were handled so smoothly and that you were happy with the value of your booking. We are confident that your holiday itself will be just as wonderful, and we wish you a fantastic trip.
Everything was taken care of very…
Everything was taken care of very professionally and quickly, Eloise was very good.
October 12, 2026
Reply from Imagine Cruising UK
We are so pleased to hear that your experience was handled with such great care and efficiency. Thank you so much for taking the time to share your wonderful feedback with us!
Have booked several cruise and stays…
Have booked several cruise and stays with imagine and they have been fantastic, prices, organisation etc are excellent and the added extras always fantastic.
Brad at the Swindon office is particularly helpful and I would highly recommend for any cruise or cruise and stay holiday.
October 12, 2026
Unprompted review
Reply from Imagine Cruising UK
We're so pleased to hear that you have enjoyed multiple holidays with us! It is wonderful to know that our pricing, seamless arrangements, and special package inclusions consistently meet your expectations. We truly appreciate your loyal support and your kind recommendation of our team.
Happy Holidays
everything was explained to us from the minute Zoe picked up the phone she was very knowledgeable and she gave us great confidence about traveling with Imagine Cruising.
October 11, 2026
Reply from Imagine Cruising UK
We're delighted to hear that our team member was so knowledgeable and clearly explained all the details from the very start of your call. It is wonderful to know that you felt complete confidence in booking your travels with us. Thank you for sharing your positive feedback!
Eloise was clear and helpful booking…
Eloise was clear and helpful booking was straight forward. I would recommend Eloise. As for Imagine Cruising we will see how things turn out Steve
September 22, 2026
Reply from Imagine Cruising UK
We are delighted to hear that you had such a clear and straightforward booking experience. It is wonderful that you felt well-supported during the process, and we look forward to ensuring the rest of your holiday experience is just as seamless and enjoyable.
The team are brilliant
The team are brilliant. Really helpful in assisting you to pick the right holiday for you and then putting it all together exactly as you want and sorting everything for you. Then sending all the details of the perrrdt package.
October 8, 2026
Reply from Imagine Cruising UK
Thank you so much for the wonderful feedback. We are happy to hear that our team was able to assist you in designing your ideal holiday and seamlessly managing all the travel details. We hope you have an amazing time on your perfect getaway.
Working with Imagine Cruising was…
Working with Imagine Cruising was brilliant. We have booked with them again
September 9, 2026
Reply from Imagine Cruising UK
We are so happy to hear that you had a brilliant experience with us and have chosen to book your next holiday with our team again. Thank you so much for your continued support and for taking the time to share your kind feedback!
Genuine customer service ... just Imagine!
An excellent experience during the booking of our upcoming Cruise.
A particular mention should go to Calvin. He took time to cover all areas of the pre-booking queries, without rushing - and with good knowledge, and a warm and helpful attitude. Much appreciated.
August 20, 2026
Reply from Imagine Cruising UK
We are so pleased to hear that you had an excellent booking experience for your upcoming voyage. It is wonderful to know that our team member provided knowledgeable, patient, and thorough service, ensuring all of your queries were answered with a warm and unhurried approach. We truly appreciate your thoughtful feedback.
Complexity of on line forms completion
October 1, 2026
Reply from Imagine Cruising UK
We appreciate your feedback regarding the difficulties you experienced with our digital paperwork. If you encounter any further issues, please don’t hesitate to contact our Customer Support team, who will be more than happy to assist you.
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