iMark Infotech Pvt Reviews 156

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expertise, helpfulness, and dedication, highlighting excellent communication and responsiveness. Many people appreciate the effective SEO and marketing strategies that have led to significant increases in website traffic, improved keyword rankings, and a strong online presence. The service is often described as professional, well-structured, and transparent, with many consumers noting the team's commitment to delivering results and adapting to their needs. However, some people were dissatisfied with the results, reporting no improvement in rankings or conversions even after several months. A few customers also mentioned issues with the quality of reports, incorrect data, and irrelevant content in backlinks. Some reviewers expressed concerns about the company's PPC campaigns and the quality of their landing page designs, while others found the communication to be unprofessional or experienced persistent unsolicited contact.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the professionalism,... See more

Service

Reviewers mention positive feedback about service. Many customers praise the professionalism, clear... See more

Marketing

Customers consistently note positive experiences with marketing. Many reviewers praise the company's... See more

Website

Reviewers highlight positive aspects of website. Many customers praise the significant improvements in SEO... See more

Customer service

People report positive experiences with customer service, highlighting the team's responsiveness, politeness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Imark Infotech has done an outstanding job with our SEO optimization on and offsite! Thanks to their expertise, our website traffic has grown to over 10K+ monthly organic visits after 1 year of wo... See more

Company replied

Rated 5 out of 5 stars

I started with iMark just 2 months ago, and I'm impressed with their systems and processes for SEO. I've already started to see traction on rankings and better content that they've helped with on my w... See more

Company replied

Rated 5 out of 5 stars

Love working with the team at Imark! Great follow up and reporting along with careful thought out strategies make our campaigns thrive and grow for our clients. Having a project manager like Kanika ov... See more

Company replied

Rated 5 out of 5 stars

We are off to a great start with our SEO work for BLUE LOTUS Spa in Kilimani, Nairobi. The team is at energetic and seem to grasp the keywords of our industry for a quickly. We love the BASECAMP platf... See more

Company replied


Company details

  1. Electronics & Technology

Information provided by various external sources

We are one of the leading IT/ITES service providers offering a range of internet marketing, mobile & web application development services worldwide.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

156 reviews

5-star
4-star
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1-star

Replied to 7% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I would recommend iMark to new…

I would recommend iMark to new businesses starting out their websites to help get their SEO and keywords ranking. They are typically only available during their working hours so they are not available 24 hours. They are able to communicate effectively during working hours. They helped improve the website and our theme and have provided goodwill in their additions which was greatly appreciated.

March 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Amazing!!

I've had a very positive experience working with this company. Their team demonstrated strong expertise, clear communication, and a results-driven approach at all times. They take the time to understand our goals and deliver tailored strategies that significantly improve our brand visibility and engagement. Deadlines are consistently met, and their responsiveness makes collaboration seamless. I would highly recommend their services to any business looking to strengthen its marketing efforts.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect for covering all your bases

The team offers comprehensive service that covers all the bases I need for my clients. They are also very communicative and are quick to reply during working hours. They also take the time to explain any questions I have and are quick to give me updates when needed

February 1, 2026
Unprompted review
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Rated 1 out of 5 stars

WARNING

Thesed people are SPAMMERS and likely HACKERS - DO NOT USE THEM. At best, they will get your website blacklisted by Google. At worst, they will steal and abuse your / your customer's data.

Their CEO threatened me plus insulted my dead mother, really. Such professionalism extends to their work. If you think spammers will ultimately benefit your business, wait for future Google updates.

March 9, 2026
Unprompted review
Rated 1 out of 5 stars

Do not outsource any work to this…

Do not outsource any work to this company. They do not do good work when it comes to ppc campaigns at all. ZERO results in over 6 months of service and we gave them several accounts to setup and manage.

Their setup, targeting and so called management only lead to thousands in ad spend be depleted and after reviewing what they did, the targeting and demographics was not even correct.

Do not outsource or trust them with any projects.

February 19, 2026
Unprompted review
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Rated 1 out of 5 stars

Harassment & aggressive sales tactics

IMark Infotech has called my company on multiple occasions over the last 2-years trying to sell their digital marketing services to our business. We have asked them time and time again to remove us from their call list, each time they say they do. However, a few weeks later they call back with all excitement and the same issue occurs. We have escalated this and spoke with their APAC manager who insisted this would be the last time it would occur (call was dated and recorded for 16th of January, 2026). Today on the 23rd of January, 2026 we received another call from someone by the name of Wanj (or sounded like that at least), we requested the call be escalated to a manager but yet the same issue occured yet again. He was literally the same guy that our call was escalated to last time. Like seriously how many people do these guys cold call where they don't remember the same company that asked them to be removed from their list.

We've filled a formal complaint with ACMA further harassment from IMark Infotech or any of their employees will be recorded, documented and we reserve the right to open a legal case against them.

January 23, 2026
Unprompted review
Rated 1 out of 5 stars

Another scam company—plenty of verbal…

Another scam company—plenty of verbal promises, but no real action. Because of IMark, I lost a customer I had been working with for over two years. They take no responsibility for the damage they caused. They promised to refund my funds, but more than two weeks have passed and they have completely disappeared.

December 10, 2025
Unprompted review
Rated 1 out of 5 stars

Beyond belief!

This company is simply beyond belief. Even after my previous negative review and requests not to email me, they are still sending my emails from their Gmail scout accounts. Simply shocking, unprofessional company.

December 29, 2025
Unprompted review
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Rated 5 out of 5 stars

I’ve had a great experience working…

I’ve had a great experience working with iMark over multiple campaigns. As an SEO specialist and marketer myself, I’m very particular about who I partner with — and iMark has consistently proven to be professional, reliable, and easy to work with.

Their communication and reporting are what stand out most. They provide clear updates, explain progress in a way that actually makes sense, and are always responsive when I have questions or want to adjust strategy. I’ve seen measurable improvements across my campaigns, including increased keyword rankings, organic traffic, and overall business growth.

What I appreciate most is that they truly feel like an extension of my own team. They’re easy to talk to, receptive to feedback, and take the time to understand and execute on my goals rather than pushing a one-size-fits-all approach.

I’ve worked with iMark on several campaigns over the years and plan to continue working with them moving forward. I’m happy to recommend them to anyone looking for a professional SEO team that values communication, transparency, and results.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

I've worked with iMark for almost a…

I've worked with iMark for almost a year and a half and they have been fantastic! The entire team is so polite, knowledgable, organized, and professional. They've been instrumental in helping me deliver results for my SEO and website development clients, as well as my clients running PPC and social media ads, and more. I would recommend them to any agency looking for a trusted partner!

December 14, 2025
Unprompted review
Rated 1 out of 5 stars

My Experience With iMark Infotech’s SEO Services (Sept–Nov 2025)

I worked with iMark Infotech from September to November 2025. My experience was very poor, and the work delivered fell far below the standards I expected from a professional SEO provider. Below is a factual summary of what occurred. I have full screenshots, WHOIS records, and documentation available if required.

1. Backlinks Provided Showed Concerning, Low-Quality Patterns

When reviewing the backlink sheet supplied by iMark, I discovered:

Multiple backlink domains were all registered on the exact same date and time

Several websites used the same author photo but under different author names

Some domains appeared to exist purely for link selling or placement

Many backlinks were Web 2.0s, profile links or irrelevant sites with no relation to education or tutoring

These issues were evidenced with screenshots, which I have retained.

2. Reporting Was Inconsistent and Often Misleading

During the engagement:

Reports highlighted increases in total ranking keywords, but these were mainly informational blog terms, not the commercial keywords I hired them to improve

There was no meaningful improvement on priority terms such as A Level Maths Revision Course

Several reports contained broken links, incorrect files or irrelevant data

In one case, a link sent to me pointed to content about “808 golf carts” — completely unrelated to my business

All reporting discrepancies are documented.

3. Missed Commitments and Unreliable Communication

Examples include:

A promised update on 30th October was never provided

Multiple documents sent did not match what was described

Several questions required repeated follow-up to get clarification

Some backlinks they said were placed did not load or pointed to incorrect content

These issues are all recorded in my screenshots.

4. Issues Were Avoided Rather Than Addressed

When I raised the problems — with screenshots and timestamps — the replies consistently avoided the specifics.

Responses included:

Requests to “jump on a call” rather than provide written answers

General reassurances that “things will improve”

Offers of a free extra month

Claims that my findings were “interpretations,” despite objective evidence

At no point did iMark explain the duplicate author photos, the domain registration patterns, or the low-quality backlink sources.

5. Refund Request Refused Despite Clear Documentation

After realising the nature of the work delivered, I ended the engagement and requested a refund.

Despite:

Providing evidence

Highlighting missed commitments

Documenting the backlink issues

Demonstrating reporting inconsistencies

…the refund was refused on the grounds of “policy,” and I was again offered a free month instead of a professional resolution.

Conclusion

This review reflects my direct experience with iMark Infotech from September to November 2025.
All points above are supported by screenshots and documentation which I have retained.

Based on the work delivered, the lack of transparency, and the refusal to address factual issues, I cannot recommend iMark Infotech for SEO services.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

This company is great

This company is great! I am blown away by the communication. Thanks for all that you do!

November 10, 2025
Unprompted review
iMark Infotech Pvt logo

Reply from iMark Infotech Pvt

Thank you so much for taking the time to share your 5-star review! We truly appreciate your trust in our team and are thrilled to know that you had a great experience with us. Your feedback motivates us to continue delivering the best service possible.

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Rated 5 out of 5 stars

This gives me more time, less stress, and full confidence that the work is being handled to a high standard.

My name is Danny and I run a digital marketing agency.
I started working with iMark after ten years in this field. I was skeptical at first because I worked with many agencies and freelancers before. Some were fine, but none gave me clear tracking, clear processes, or proper documentation. Conversations faded, agreements were forgotten, and the work lacked transparency.

Other times I paid for services that were never delivered. I even had freelancers who damaged my online reputation or produced poor work. I was disappointed many times, so when iMark contacted me, I was honest and said I was skeptical. The person on the call said, today is your lucky day. He turned out to be right.

I can only recommend iMark to any agency or business owner. As my client list grew, I no longer had time to manage every campaign myself. Instead of letting quality drop, I outsourced the work to iMark so I could focus on growth.

They now manage the tasks while I handle strategy and client relationships.

They reply fast. We communicate daily through their Basecamp dashboard. Everything is clear, documented, and easy to track.

The team executes every task exactly as requested. If something needs a change, they adjust straight away and fix it without delay. They work with precision and speed, and their rates are very competitive.

iMark has become my support team. I trust them with my projects because the results are consistent and the workflow is organised. I can log into the dashboard at any time, check progress, review completed tasks, or update instructions.

This gives me more time, less stress, and full confidence that the work is being handled to a high standard.

I recommend iMark Infotech to anyone who wants reliable delivery, clear communication, and a process that is simple to manage. They helped me scale my agency without losing control of quality.

This review is a honest reflection of their work. If you are skeptical as i was, give them a shot, 1-2 months and you will thank me later.

For confidentiality reasons i am not mentioning the name of my agency.

Good luck,
Danny

September 1, 2025
iMark Infotech Pvt logo

Reply from iMark Infotech Pvt

Thank you so much for taking the time to share your 5-star review! We truly appreciate your trust in our team and are thrilled to know that you had a great experience with us. Your feedback motivates us to continue delivering the best service possible.

Rated 5 out of 5 stars

iMark handles our SEO and has done an…

iMark handles our SEO and has done an amazing job. We’re a small law firm that had tried multiple SEO companies over the years with little to no results. Within the first six months of working with iMark, our website traffic increased significantly, our Google rankings improved for our most competitive keywords, and we started getting consistent high-quality leads directly from organic search.

Their team is responsive, transparent, and genuinely invested in our success — they take the time to explain what they’re doing and why it matters. From optimizing our site speed and backlinks to improving our local SEO and Google Business Profile, every step has been strategic and measurable.

We’ve never had this level of visibility online before, and the growth has made a real impact on our firm. I can’t recommend iMark enough for any law firm looking to finally see real SEO results.

October 29, 2025
iMark Infotech Pvt logo

Reply from iMark Infotech Pvt

Thank you so much for taking the time to share your 5-star review! We truly appreciate your trust in our team and are thrilled to know that you had a great experience with us. Your feedback motivates us to continue delivering the best service possible.

Rated 4 out of 5 stars

The migration and customization were…

The migration and customization were handled seamlessly. Our CRM is now tailored to our business workflow, saving our sales team hours every week.

May 2, 2025
Unprompted review
iMark Infotech Pvt logo

Reply from iMark Infotech Pvt

Thank you so much for taking the time to share your review! We truly appreciate your trust in our team and are thrilled to know that you had a great experience with us. Your feedback motivates us to continue delivering the best service possible.

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