The Imarku knife set is top quality supported by their top quality customer service. The CS Team worked with me promptly on a problem (my fault) I had and resolved it quickly. Great job and comp... See more
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Initially my knife set arrived with a block that was damaged in shipping. However, Imarku promptly shipped a new replacement block via 3-day Priority Mail, and even threw in a free knife sharpener wi... See more
I never reviewed before, but this time I would love to review about this wonderful customer service with imarku! Their customer service go above and beyond to help their clients, I tried to find a se... See more
Company replied
Imarku's Customer Service was top notch ..... I purchased a set of Cookware from the company, when the pkg arrived, it was missing the Stock pot. I reached out immediatly to Imarku, presented pho... See more
Company details
Written by the company
iMarku knives have manufacturing units based out of Japan. Our CEO, Mr. Mark Liu had started around a decade back. The story dates back to when one of his friends Bolton had a pretty frustrating time looking for a perfect chef knife. That is when he made up his mind to create something to make good knives. He had started young, went to Japan to learn more about Japanese art and culture to start making these Japanese knives. He had initially chalked out a 5-year plan, but things initially did not turn out as planned. He almost felt like quitting, but his girlfriend named iMarku kept on inspiring him to keep going. And that is how the brand came to be known as iMarku. Today iMarku has come a long way from making a single chef knife to an amazing range of world-class knives, prep tools, and cookware. And the story of our growth continues. We are only growing with bigger and greater plans of expansion.
Contact info
211 Erie St, 91768 , Pomona, United States
- +1-323-998-7088
- marketing@imarku.net
- imarku.net
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I'm so thrilled with my new nonstick…
I'm so thrilled with my new nonstick pan set from Imarku. The quality is amazing! I will be shopping with Imarku again.
Great response from customer service
I had some concerns, which I expressed to imarku, with how gift orders were managed. The company responded in a very positive manner and fully addressed my concerns. I have to say their customer service staff are excellent and I will recommend imarku to my friends and family. Thank you imarku!
I have not received one item of the…
I have not received one item of the three I ordered,and have not received any information on when it will be delivered

Reply from imarku
Just as advertised and pictured: beautiful!
Knives arrived packaged well and not damaged. They are beautiful, well made and sturdy. This was the only block set I researched that did not have complaints of the stainless steel rusting, including named brands and sets that were more expensive. In addition, I like the shape of the block as it takes up less room on the counter. I hope that this set does not rust, as that would be the only complaint I would have at this point.
I still have not received item!!!!
I still have not received item!!!!! How can I review it. I’ve emailed but no response.

Reply from imarku
Highly recommend!
Very happy with my German cutlery set. My knife set was wooden and I, unfortunately, received a chipped steak knife. However, Imarku took no time in making things right and sent me a steak knife replacement that I received in 2 days. Their customer service has been exceptional and I’m so happy with my knife set! Highly recommend!
My knife set is great
My knife set is great. The knives are sharp. They came with a great knife block. The price was reasonable. They arrived in a timely fashion.
I have not received my product failure to produce
I have not received my product, even though I gave you the correct address for shipping twice. This is why I will only give your company one star. You guys have failed to deliver on a birthday present for my family and I am highly disappointed and will never recommend you to anyone else. Either you send me my product or you refund my money either way I am good. If you do either of these, I will not give you a negative review. I will simply say satisfactory.

Reply from imarku
Excellent quality at a Terrific price.
I thought the value was exceptional at first, but the experience afterwards solidified the deal. My Mom of 82 loves them and never had anything near as good.
Fast shipping
Fast shipping, good quality knives.
Not as sharp as I was expecting. In other words not ultra sharp as advertised.
SO FAR, SO GOOD
So far, I am quite pleased with the performance of this cookware. I have an old coil type burner stove that heats these pans really fast on medium, to medium low settings. Heating is very even and cooks great. Cleanup has been easy and non-stick surface performs well. I always use a small amount of oil when cooking, and only use silicone utensils. I've been looking for easy care, non-stick cast iron cookware for a while now. I hope the non-stick surface holds up over time.
Quality!
Great looking knife set. Very sharp blades, light and well balanced. Highly recommend to anyone looking for a quality great looking unique set of knives.
You don’t get accurate tracking
Did not get good tracking information when order was in transit! Other than that it was good, my sister liked the cookware!

Reply from imarku
Good so far.
The item arrived timely and the packaging was very nice. I have not owned the product long enough to put it through its paces in order to make a judgement on the quality.

Reply from imarku
Fast shipping
I purchased a cleaver sort of knife as a birthday gift for a friend thinking I had two weeks to get it in. In reality I only had ONE. I purchased the knife on a Saturday with regular shipping (5-7 business days). I received the knife in the mail on Tuesday of the next week. THREE DAYS LATER!!!! The blade was razor sharp. I am VERY PLEASED with how things turned out.

Reply from imarku
Delivered quickly
Delivered quickly. Exceptional knife. Not as sharp as expected but I took care of that.
Good products, great customer service
Quality of products have been good. One of my knive lost recently and customer service to replaced quickly and communication was great.
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