imenlength.com Reviews 

50
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, most reviewers were somewhat happy with their experience overall. Customers often appreciate the cute items and find that products match the descriptions provided on the site. Many buyers also mention that orders arrive safely with helpful tracking details to follow the shipment process easily. However, some customers also noted issues with product quality and felt the materials used were quite cheap. Others experienced significant shipping delays or found that items took nearly a month to finally arrive at their homes. A few people additionally mentioned receiving items that were broken or different from what was shown in the pictures.

What people talk about most

Product

People report ambiguous experiences with product quality and descriptions. While many customers expressed... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between buyers. Many consumers... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. While some reviewers praise fast... See more

Quality

Users describe ambiguous interactions with quality, expressing a wide range of differing experiences. While... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The strong thread; love the needles. Love the entire kit. I thought I was going to also receive the sewing basket. Initially I was disappointed, but having the 'sensible sewing kit' has been an excell... See more

Rated 4 out of 5 stars

Thank you for my order which arrived a couple of days ago. I know it’s a long way from the USA to Australia but I found it frustrating that it took almost a month for my order to arrive. When... See more

Rated 4 out of 5 stars

Haven’t got to use the needles yet but they look great

Rated 4 out of 5 stars

I love the stickers. A few of them came bent and ripped though. But overall, im happy with my purchase. Thank you!


Company details


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3.4

Average

TrustScore 3.5 out of 5

50 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 73% of negative reviews

Typically replies within 1 month

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3.4

All reviews

(50)

50 reviews in the last 12 months

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Rated 3 out of 5 stars

Read the description carefully

Too many tracking notifications. I thought I was getting the red case plus all the sewing items. My surprise was I only received some of the sewing items and no red case. Either I didn’t read the description carefully or just looked at the pictures.

August 9, 2026
Unprompted review
Rated 3 out of 5 stars

my order was broken when it arrived

my order was broken when it arrived. Not very satisfied. product looks so nice on ad but very cheap material. Would not have bought if I had seen before paying. Feel I should be reimbursed because article broken.

August 8, 2026
Unprompted review
Rated 1 out of 5 stars

The product I got was not at all it was…

The product I got was not at all like it was advertised! The turn handle was a thick plastic, and it was supposed to be a thin metal that inserts into the keyhole of a lock. There’s absolutely no way this thick plastic will fit into the keyhole of a lock. All the offer is a $2 refund for my inconvenience. And said if I wanted a full refund, I would have to ship it to China and pay for the shipping. Lol I will never buy from here again and I highly recommend none of you buy from them as well. This company is pathetic. They also overcharged me at the beginning and had to refund me $15 which they did refund but how do you overcharge your customer in the first place I have since read other reviews of people being overcharged as well. Steer clear of these con artists.

August 9, 2026
Unprompted review
imenlength.com logo

Reply from imenlength.com

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@imenlength.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

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Rated 1 out of 5 stars

This company is not honest! They sell on Facebook & Online!

*** BE SURE TO READ THE UPDATE AT THE END***
On July 25, 2026 I placed an order for pens to update the tile grout in our bathrooms. I paid $46. for my purchase AFTER they tried to charge my bank $10 more than I agreed to pay! I complained and they replaced the money in my account. * The worst part came later. On my receipt it stated two things: “ SHIPS FROM A NEARBY WAREHOUSE”. The next line stated “ ARRIVES IN 5-7 BUSINESS DAYS”. After 7 days I asked for tracking info. Two days later I received a tracking email stating my order was moving from a warehouse in IRELAND TOWARD CUSTOMS IN IRELAND??? I live in TEXAS which is no where near the country of IRELAND???
I emailed back asking for the courier info ans approximate date of delivery? I reminded them of the LIE I was told on my receipt! The response was another tracking report showing only that my order had arrived at IRELAND CUSTOMS??? Now 3 days later the tracking company shows it’s STILL IN CUSTOMS??? Once again they failed to answer my questions!
I consider this company untruthful at best since they tried to overcharge me, then lied about shipping location and amount of time it will take to get my order!
They fail/refuse to answer my questions now 3 times by email! I am looking at filing complaints with the FEDERAL TRADE COMMISSION, THE INTERSTATE COMMERCE COMMISSION, AND MY STATES ATTORNEY GENERAL OFFICE FOR DECEPTIVE TRADE PRACTICES!! These people refuse to answer me so we can see what they have to say when the FEDS start asking questions and investigating their company!!
*** UPDATED 8/18/26:
This company stated that my order was delivered on 8/11/26 to my home??? That was based on THEIR tracking. However if you read THEIR tracking the package arrived at USA CUSTOMS ON THAT DATE!! How could it have been delivered to my home in Texas at the same time it was arriving at USA CUSTOMS???
Tracking From their site:
2026-08-18 01:32:26
FLOWER MOUND, TX 75028,FLOWER MOUND, TX 75028, Delivered, In/At Mailbox -> Your item was delivered in or at the mailbox at 3:12 pm on August 11, 2026 in FLOWER MOUND, TX 75028.
2026-08-17 01:52:50UTC
Arrived Shipping Partner Facility in the United States
2026-08-15 01:51:19UTC
The shipment is declared at the customs clearance of United States
2026-08-12 02:07:59UTC
The shipment arrived at the customs of United States
2026-08-10 01:43:10UTC
The shipment has been shipped to United States
2026-08-07 01:49:18UTC
The shipment is being inspected at the customs of
Ireland
I have cameras on my front and the package was not delivered on ANY DATE!! THIS IS FRAUD!!
** 8/26/26 this company asked for additional info of just my name, email address, order #, and phone number. ALL of this except my phone they already have!! I sent them everything they requested within 30 minutes but I DO NOT expect them to do anything! I asked for a refund because I never got what I paid for but all I got was silence for a month!!

July 21, 2026
Unprompted review
imenlength.com logo

Reply from imenlength.com

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@imenlength.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Rated 2 out of 5 stars

Ordered one double billed (paid twice,)…

Ordered one double billed (paid twice,) will not refund. Took close to 30 days to arrive. The buyer beware.

July 2, 2026
Unprompted review
imenlength.com logo

Reply from imenlength.com

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@imenlength.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

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Rated 5 out of 5 stars

Necklace

Everything was just fine, delivery was on time and I was able to track package. The only thing I would change is the length of the chain, but I don't like tight things around my neck. Love everything else.

July 30, 2026
Unprompted review
Rated 2 out of 5 stars

I ordered the Portable For Emergency…

I ordered the Portable For Emergency Rescue Key. Unlike the videos and photos the turner retained in the handle was made of plastic that was too fat to use. The videos and photos it’s thin metal. Seems like a cheap knock off.

July 30, 2026
Unprompted review
imenlength.com logo

Reply from imenlength.com

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@imenlength.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

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Rated 2 out of 5 stars

Still waiting for an answer I sent then…

Still waiting for an answer I sent then pictures of the product I received (it looks cheaply made it is all plastic it was supposted to be metal.And able to open padlocks.
We will see what happens.

July 27, 2026
Unprompted review
imenlength.com logo

Reply from imenlength.com

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@imenlength.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Rated 5 out of 5 stars

Delivery of Order

I did not realize that the delivery time would take almost 2 weeks. I ordered the rosary on 7/10/26 and received it on 7/27/26. However, I received regular notifications of the status of the order.

July 27, 2026
Unprompted review
Rated 1 out of 5 stars

I haver not been able to track where…

I haver not been able to track where Fedex delivered my neck lace- they cannot use the tracking number you gave me- It's not in their system- I contacted both main post office in town and the one at shoppers- Not in thei system.Now what do I do-I'm out my money and my pendant

July 26, 2026
Unprompted review
imenlength.com logo

Reply from imenlength.com

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@imenlength.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

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Rated 1 out of 5 stars

Tree of life cremation urn necklace

The cremation urn necklace i ordered was not what was delivered. I ordered two andtheyweredeliveredweeks apart. I received a small stone wire wrap and a larger heart but neither of them could be filled with anything. I have tried customer service and still haven't gotten anything straightened out.

July 22, 2026
Unprompted review

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