Making the application process clear and straightforward. Our Kenya eTA visas came through within less than 24 hours. All very simple, fast and most agreeable! Superb service.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Well as i couldnt get past the ridiculous pop up on eta goverment eta i decided to use you and see how long you take .
The system does not allow umlauts, like ä, ö, etc., which means that I cannot write my address as it actually is, because in my native language, "ä" is a different letter from "a", like in Finnish, Ge... See more
It was very helpfull and give me enough time to fill-in the information.
Company details
Written by the company
Visa, ETA, and travel paperwork made simple. ImmiAssist is 100% online agent helping you what you comply with all paperworks and requirements when travelling. We double-check your documents, submit and manage your application, and keep you updated until you get your travel visa. We are not a government agency but we have local migration and visa agents in our destinations to comply with all requirements and minimize risks of any rejections or problems when travelling.
Contact info
Barcelona, Spain
- support@immiassist.com
- immiassist.com
Travel Visa. The easy way.
4.1
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 2 weeks
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Relatively simple selections
May 12, 2026
Unprompted review
Amazing just great
May 10, 2026
Unprompted review
Everything is great
May 10, 2026
Unprompted review
It was really OK!
May 9, 2026
Unprompted review
Reply from Immiassist
Hi Chieko,
Thank you for your feedback! We're glad we could help with your application, but we'd love to know if there's anything we could have done to make your experience even better.
Every detail helps us improve, so feel free to reach out anytime at https://www.immiassist.com/contact-us
Thank you for trusting us!
The ImmiAssist team
Beware !!
I used this site yesterday & should have realised this was a third party site. Payment asked upfront and did not show price of visa. Charge was more than 3 times the offical govt price. Beware !
May 8, 2026
Unprompted review
Reply from Immiassist
Hi,
Thank you for taking the time to share your feedback.
To be fully transparent: we are a private visa assistance service, not affiliated with any government. Our fees cover document verification, expert review before submission, application tracking, and full support throughout the process — all of which go beyond what a direct government application includes.
We do clearly state this on our website, but we hear your feedback and will continue working to make this even more visible to avoid any confusion.
If you have any concerns about your application, we're here to help at https://www.immiassist.com/contact-us
The eVisaEntry team
It's easy and convenient.
You can easily enter the information by simply following the instructions.
May 8, 2026
Unprompted review
The application was clear & friendly.
The application was clear & friendly.
May 8, 2026
Unprompted review
Ramesh
Easy, straightforward to fill online application. Problem free if you have all necessary requirements.
Fantastic experience
May 8, 2026
Unprompted review
It was frustrating to try to find a Zip…
It was frustrating to try to find a Zip Code when hotel websites don't give Zip Codes!!!!
May 5, 2026
Unprompted review
When speaking to your Help app
When speaking to your Help app, they were very helpful and gave the right directions
May 5, 2026
Unprompted review
AVOID
AVOID
As many others, I arrived here by mistake.
They charge even when the application is not completed. I tried to ask for a refund almost immidiately, and it said it was already not possible. They say it is not possible to refund when it is under government review, but it does allow to change the passport or photo, so it is crearly just a way for them to not give a refund.
I need a K-ETA, and the cost on this page is more than 10 times the cost of a normal application, and it does not provide any advantage to doing through the official application.
I do not even trust them for this, and I am scared to get a visa rejected.
May 4, 2026
Unprompted review
Reply from Immiassist
Hi Rubmary,
Thank you for taking the time to share your feedback.
To be fully transparent: we are a private visa assistance service, completely independent from any government. This is clearly stated in the header of our homepage, and we understand it may not have been clear enough at the time of your application.
Regarding the refund policy: we invite you to consult our full refund policy here: https://www.immiassist.com/refund
As for the K-ETA fee difference: our service includes document verification, application review, and dedicated support throughout the process, which goes beyond what a direct government application offers.
We understand you may have concerns about your application's outcome. Please know that our team reviews every application carefully to maximize approval chances, and we are here to support you every step of the way. We'd genuinely like to look into your case, please reach out to us at https://www.immiassist.com/contact-us with your application number and we'll make sure your application is in good hands.
The ImmiAssist team
the website is very clear and…
the website is very clear and easy-to-use.
May 4, 2026
Unprompted review
Clear questions and logical order
May 4, 2026
Unprompted review
Was easy to navigate and relatively…
Was easy to navigate and relatively quick.
May 3, 2026
Unprompted review
This wasn't easy to do
This wasn't easy to do, but if you keep at it, it will eventually work.
May 2, 2026
Unprompted review
User friendly
April 29, 2026
Unprompted review
If I could score naught I would
If I could score naught I would. I put a bad report on here a few weeks ago and they responded asking me to email them, I did. They didn't even have the decency to reply. I urge you please don't use them for Canadian eta's, they charge £424.00 meanwhile it should only be £8.00. It is robbery.
March 25, 2026
Unprompted review
Reply from Immiassist
Hi Jackie,
Thank you for taking the time to share your feedback.
We can confirm that we did receive your email and that our team sent you a reply on 16 April. It's possible that our response may have landed in your spam or junk folder.
Kind regards,
The ImmiAssist Team
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