I LOVE the IMOO SMART WATCH Z3 — it’s the perfect smartwatch for a 9-year-old. It has calling and video calling, real-time GPS tracking, and an easy touchscreen that kids can use without any trouble.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
imoo Watch Phone is a pioneering brand focused on creating innovative, child-friendly smartwatch phones designed to keep kids safe and connected. Our mission is to empower families with secure, easy-to-use wearable technology that bridges communication between parents and children, providing peace of mind and fostering independence. At imoo, we specialize in watch phones crafted specifically for children. Our devices combine the latest advancements in safety, GPS tracking, and real-time communication to offer parents a reliable way to stay connected with their children. Each watch phone is equipped with features like two-way calling, location tracking, and customized parental controls, ensuring both security and functionality. imoo Watch Phone is dedicated to using technology responsibly to foster a safe and connected world for families. We are committed to delivering high-quality products that meet the needs of today’s parents while encouraging children to explore and communicate safely.
Contact info
United Kingdom
- imoo.me
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super product
Super product, great service - watch arrived quick & in perfect condition.
Support via WhatsApp has been very good
Location Tracking and Great Camera Quality
I recently bought the Imoo Z7 watch and I was surprised with its features and build quality.
Such a great watch for kids that helps parents to monitor kids location, look at them and their surrounding via camera.
Great camera quality for a watch.
My son is really like his z7 watch
My son is really like his z7 watch. And very easy to use.
Very useful watch for kids
Very useful watch for kids. My daughter loves it. The video call is great for parents communicating with their kids.
Imoo bribed me to remove this
UPDATE:
Imoo contacted me & offered me a free watch if I removed this review!
Bought a watch for my Son at Xmas - took ages to arrive as they come directly from China.
I couldn't get it to work & dealing with Imoo customer services was a total disaster - you can email them or WhatsApp them, they take a few days to reply even on WhatsApp & they just repeatedly send the same information and a google sheet (!) of trouble shooting info along the lines of "turn it off & on again" and "try a factory reset" and "put a different sim in it"
I have WhatsApp chain of 44 messages going back to Sat 11th January when I first let them know the watch wasn’t working
I have an email chain of many many messages going back to Jan 11th and I have twice sent the technical team the records from the app.
This issue was not resolved for 2 months then a friend who has the same item helped me to get it working (including a data update that the watch said it didn't need).
I was worrying that I had wasted £81 and the money I spent on the sim (and paying monthly for that unable to use it while trying to get the watch working).
It’s a very great smart watch
It’s a very great smart watch, love how versatile it is and my kids loves it too. Great quality
Great experience with the seller
Great experience with the seller. The product was delivered exactly on due date and nicely packed.
Satisfied customer
Very friendly seller. Really happy with the watch. Would definitely recommend this to others who have kids that are just starting to venture out a little on their own.
Excellent smart watch for kids!
I bought an imoo Z7 smart watch for my daughter and it's excellent! Very functional. Love it! The customer service is also great! Xx
100% recomendable
Greta smartwatch and great experience with Imoo shop
Positive experience
This company was a pleasure to work. I would highly recommend, the service was excellent
Padraig
Excellent product and delivery was very…
Excellent product and delivery was very quick - over a week earlier than expected. My son is delighted with his IMOO smart watch and being able to chat with his friends. The GPS tracking feature is why I bought it as it gives me peace of mind that I can keep an eye on his whereabouts if he walks to or from school. Excellent watch!
The best smartwatch for kids
Our almost 9-year-old daughter has been using the Imoo Z1 for some time and loves it, but always thought it was a shame that it couldn't track sports.
That's why we've now purchased the new Z7. It comes nicely packaged in a plastic cube.
We had already installed the app on the Z1 and were curious to see how we could transfer the existing settings and data. To our surprise, it worked incredibly easily: Change the SIM card and select the "Switch Assistant" in the app menu - scan the watch code - and you're done! Everything worked as before, and all the data was there.
The new apps are now also appearing.
Our daughter (and we) have now tested the watch extensively.
The highlights for us:
- Super-accurate GPS tracking, now with a distinction between indoors and outdoors, as well as the ability to record movement data.
- Fitness data and sports with heart rate and distance tracking. The watch is waterproof and can also record swimming distances in water.
- Flip-up camera: Our daughter can finally take proper photos with the additional camera.
All in all, the whole family is thrilled; the watch offers real added value compared to the already excellent Z1. The perfect smartwatch for kids.
GREAT EXPERIENCE
GREAT EXPERIENCE
I bought two products from this company (Imoo) and I really like not only the products but also my experience with Imoo. They have been really helpful, kind and it has been very easy to talk to them. I highly recommend this company.
Z7 watch
I bought a Z7 watch for my son. Good support and experience throughout. I would highly recommend this seller.
Good product design, faster delivery, good customer service.
Fantastic Watch. My son loves it
We already had the predecessor of the Z7 and were more than satisfied!
Here, too, we have nothing but positive things to say.
The watch arrives beautifully packaged and would theoretically be ready to give away immediately. The charging cable and instructions can be found in the base under the watch.
I would like to explain why we are so impressed with the watch:
- The battery life is amazing
- the design is beautiful and the operation is easy to understand
- the camera and microphone are great and communication works perfectly
- the ability to fold it up makes the watch something special and our son has fun taking photos of others with it.
- compared to its predecessor, the watch is completely waterproof and we don't have to worry so much in summer when there are water games ;)
We are happy with the watch from start to finish and can recommend it without reservation
Call & location - no distractions
I got the Imoo Z7 for my 10-year-old son, who’s just started coming home from school on his own. I needed something that would let me call or message him and track his location—without giving him access to the internet, social media, or games. This watch checked all the boxes!
Great watch, always happy
The watch works flawlessly and has many great features! I would buy them again and again. My daughter loves them.
Imoo Quality
I have bought two watches , Z1 for my son and Z7 for my daughter. We are happy with both of them. Navigation and call functions are working well, design is also adorable. Highly recommend both watches..!
Great company and fast communication…
Great company and fast communication with the customer service department for any topics regarding the process of purchasing a product!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








