iMove e-bikes Reviews 233

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Bicycle Store
  2. Bicycle Repair Shop
  3. Bike Accessories Store

Written by the company

Oer-Nederlandse design e-bikes met oog voor detail. Bij iMove zijn we al jaren fietsgek. Met de benen op de pedalen en gaan. In de stad, op vakantie of in het buitenland. Het maakt niet uit waar. Geen rekening houden met waar je je auto moet parkeren. Fietsen geeft ons energie en vrijheid! Join us!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

233 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prima service

The battery of my First Lady 2023 iMove bike got broken due to the water getting into accu points. The bike was standing outside without cover during heavy rainy days. Although I have attempted cleaning the accu points with a towel after charging the battery, it did not fully help, some water still remained and apparently lead to a short circuit.

I have contacted iMove team via WhatApp and received a quick follow up offering to send a bike to Ede fo repair. That's handy as I live in Amsterdam and using such delivery service is very much appreciated.

iMove team repaired and returned the bike within couple of days, including fixing some other minor damages it had (broken back light and a scratch).

Happily riding the bike again with a lot of pleasure:) And using the rain cover to prevent a similar water issue in future.

November 27, 2023
Unprompted review
iMove e-bikes logo

Reply from iMove e-bikes

Thank you for your review! Great to hear that our service meets your needs :)
We wish you lots of save and pleasant rides, iMover!
~iMove team

Rated 5 out of 5 stars

iMove First Lady

Hi this is Frank from Germany. We (my wife and me) bought an IMove First Lady in 2021 because of its outstanding sleek design. The rides in 2022 came to the conclusion of an excelent dutch made city bike. Well done iMove! cu on the road

July 16, 2022
Unprompted review
iMove e-bikes logo

Reply from iMove e-bikes

Hi Frank! Good to hear from you.
Many thanks for you words and review.
We wish you and your wife a lot of pleasant rides with the e-bike. Drive safe.
Kind regards
the iMove team

Show reviews in all languages. (233 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look