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Bristol's leading IT Support Provider, offering tailored IT solutions to meet your needs. For over 20 years, we have been recognised for our fast response times, professionalism and clear communication, with a 99% customer satisfaction rate for our support services. We specialise in: - Managed IT Services - Azure Cloud Consultancy - Cyber Security Solutions - IT Compliance Services Our mission is simple. We strive to help your business succeed by supporting your IT needs. We pride ourselves in providing reliable technology infrastructure, seamless support and tailored IT solutions that enable you to focus on your core business and achieve long-term success.
27B & 28B Osprey Court, BS14 0BB, Bristol, United Kingdom
4.0
9 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Always professional and helpful. Have always been able to resolve all of our technical issues quickly and effectively.
Reply from Impact IT Solutions Ltd
Thank you for sharing your experience. We’re proud to support you and are pleased to hear you’re happy with the service!
We have been using Impact IT for a number of years to host our website. The support is always swift when changes or advice is needed. Thanks for making the complex IT stuff manageable to mere mortals!
Reply from Impact IT Solutions Ltd
Hi Claire, thank you for the wonderful review! We’re thrilled to hear you’re happy with our services.
Impact Support - really are a support, there are times when IT causes frustration, however, if there is a problem - Impact and their Team are there. The Team are professional and quick to resolve. However if the issues requires a more in-depth solution, advisors are able to escalate to a more senior advisor and a solution is found.
Reply from Impact IT Solutions Ltd
Hi Lorraine, thank you for the fantastic feedback! We’re so pleased you’re happy with the support provided.
Always great service, the helpdesk is reliable and very responsive.
Reply from Impact IT Solutions Ltd
Thank you for the positive feedback!
Reply from Impact IT Solutions Ltd
Hi CDimpact employer, thank you for taking the time to leave a review. We take all feedback seriously, but we’re not aware of any recent interactions matching your name or details. Could you please provide more information so we can look into this further?
Impact IT Solutions helped us design and build our charity website in 2017. Their approach was considerate, creative, and professional from start to finish. Their responses have always been prompt and matters are addressed quickly and efficiently. They continue to manage our site for us, helping guide us through any necessary technical updates, and they are alway offering innovative ideas to keep our site appealing to our audience and ranking well on Google. Plus, they are a friendly team to work with and offer a supportive service. 5 Stars.
Reply from Impact IT Solutions Ltd
Thank you for the fantastic feedback, we're proud to be supporting your charity for over 8 years now!
Impact IT Solutions always provide us with a great service from the design of our website to ongoing maintenance. They are always helpful and quick to respond and no question is ever too small. Would highly recommend.
Reply from Impact IT Solutions Ltd
Thank you for the great feedback, really appreciate it!
Since the start Impact have helped us progress and always been there when needed. Fast and friendly service and great understanding of our needs as a online retailer.
Reply from Impact IT Solutions Ltd
Thank you for the great feedback Sian! Really appreciated.
We have received excellent support and advice whilst developing our website. David and Nancy listened to our needs and understood our vision for the charity website and we are very happy with the results, we would highly recommend them
Reply from Impact IT Solutions Ltd
Thank you for the lovely feedback! It is very appreciated.
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