Impakt Claims Reviews 

518
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Can’t thank impact claims enough been very helpful all the way through the process , which has only took around 4-5 weeks start to finish to get me a big enough refund to be able to spoil the child... See more

Company replied

Rated 5 out of 5 stars

I must say a massive thank you to Impakt Claims, and especially Bobby who helped me with my Car Finance Claim. Bobby kept in touch with me nearly everyday with updates. So friendly and informative, l... See more

Rated 5 out of 5 stars

The whole experience from start to finish was stress-free and seamless. I went in not expecting much but ended up receiving nearly £2000 back from my claim after only being offered £100 initially. Imp... See more

Rated 1 out of 5 stars

Dont use this company. They threating me every single day with payment and getting ccj on me when they told me i would recieve only £27 for my claim in december 2023 now which i said ok and made ot... See more

Company replied

Company details

  1. Money & Insurance

Written by the company

Working for our customers to ensure fair treatment, clear communication and professional assistance throughout their claim. https://t.co/M6wiC3xkJt


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

518 reviews

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No recent history of asking for reviews

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4.5

All reviews

(518)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service would highly recommend…

Amazing service would highly recommend … even if you think it’s a lost cause the team at Impakt managed to secure me a £6k refund. Even better they managed to process from start to finish with regular updates along the way… yes there’s a fee but it’s lower then other comparative companies. Thank you to the team

November 2, 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service and very helpful.
They assisted me to get money outstanding for over six years. Will definitely recommend them.

October 25, 2023
Unprompted review
Rated 5 out of 5 stars

Thanks to Impakt Claims i managed to…

Thanks to Impakt Claims i managed to return over 12 000 £ of the scam that i suffered, special thanks To Jo and Tom ,it was great working with u guys and everything was done in not moore than two weeks they contacted and notified me all the time ,how it was going what i need to send and all the time in good spirits and polite .So anyone if is in the same situation like me don't hesitate to contact them cuz they will help u they are true professionals thanks 🙏 again

October 25, 2023
Unprompted review
Rated 2 out of 5 stars

Disappointed this company kept emailing…

Disappointed this company kept emailing me saying they could do a claim for me and if I gave them my credit report info they would be able to go ahead. They then emailed me back once this was done saying they couldn’t and when I asked if they would delete the report I gave them they said they couldn’t. This has made me a bit worried as it’s my info.

October 20, 2023
Unprompted review
Impakt Claims logo

Reply from Impakt Claims

Apologies we were unable to escalate your claim further upon review of your credit file. It may be a misunderstanding regarding your data - we have of course deleted this information from our systems, we just wanted to remind you to cancel the subscription so you don't get charged next month. Hope this puts your mind at rest.

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Rated 5 out of 5 stars

Do it.

Put my details in not expecting anything and received a call back stating I would be receiving hundreds in return

October 9, 2023
Unprompted review
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Rated 5 out of 5 stars

Amazing from start to finish

The whole experience from start to finish was stress-free and seamless. I went in not expecting much but ended up receiving nearly £2000 back from my claim after only being offered £100 initially. Impakt were determined to work for me and help me receive what I was owed. I was kept in the loop and received updates regularly in email and text whilst impakt worked their magic behind the scenes. Everyone I spoke to was so supportive and informative. Would 100% recommend. Thank you.

September 30, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing and professional

Jenny was. Great to speak to always, shw constantly kept me updated with thr progress of my claim. Impackt claims got me an amazing settlement. I would recommend them to everyone

September 27, 2023
Unprompted review
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Rated 5 out of 5 stars

They actually got me nearly 4 grand…

They actually got me nearly 4 grand back just off 1 claim, honestly give them a try you will not be disappointed. Also they don't take years to sort out it is literally months, spot on these guys I would highly recommend.

August 21, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic

WOW, fantastic company, did not expect any monies back from a previous credit card but was very surprised when I got over £3000 back.
Really easy process.
Would HIGHLY recommend giving this company a call.

Steve Adams

August 15, 2023
Unprompted review
Rated 5 out of 5 stars

Very helpfull Staff

Impakt Claims make the whole process very easy and they are very quick to respond to any questions I had, they were able to get a response very quickly and got money in my account not long after the confirmed refund.

August 10, 2023
Unprompted review
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Rated 5 out of 5 stars

Impakt Claims helped me get over £1.3k…

Impakt Claims helped me get over £1.3k back from loans that were granted irresponsibly to me a few years ago. Impakt raised my claim with the FOS and it took a few months to process but the really helpful staff kept me updated regularly throughout the whole process. All of my interactions with Impakt have been really positive. I was so impressed with their service and would recommend them to anyone that has been in a similar situation to me with loans.

July 30, 2023
Unprompted review
Rated 5 out of 5 stars

The team at Impakt are incredible!

The team at Impakt are incredible - my thanks really must go out to Jo who championed my claim and fought for me to receive adjudication, and to Sophie for explaining the whole process to me in easily understandable steps. I couldn't ask for a better experience, especially in such a sensitive incident that could have turned out much worse with another company.

July 27, 2023
Unprompted review
Rated 5 out of 5 stars

Great communication

Great communication, the guys clearly know they’re doing and have got some great results. I’ve dealt with Tom and Jess, I cannot fault them. Simply phenomenal.

July 25, 2023
Unprompted review

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