imparfaite.com Reviews 

I love my jacket to death. And it came in less than a week!

I''m so impressed with the quality of Imparfaite service and, of course, with the items that are put up for "adoption". It is such a relief to let an algorith with my specifications do the work of scouring sites to find the piece that I'm looking for! And, the exact jeans that I was looking for came up! They're a lovely pair of 90s Levis -- perfect! Thank you!!!

I love love love the website (which is save and legit btw, nice customer service too) + the concept and the clothes. But pretty please I am begging you guys to optimize your website!! The website is a bit difficult to navigate in and there's some innocent bugs here and there.

But other than this love it!

I have ordered from Imparfaite numerous…
I have ordered from Imperfect numerous times and I've always been extremely satisfied with my purchases. Having such a large number of vintage sellers, with different styles and price ranges, in one place is incredible - I spend way too many nights scrolling through the items. :)

When I needed assistance (I wanted to purchase the belt that was pictured together with a coat I ordered) Florence (Imparfaite customer service) was amazing - quickly making contacting with the seller and negotiating a price for me. The seller, Elenka, was also great with the item she sent being beautifully wrapped - she even included a gift. Most sellers are good, but some - like Elenka - are great!

I cannot rate Imparfaite highly enough. :)

I have ordered from Imparfaite numerous times and I've always been extremely satisfied with my purchases. Having such a large number of vintage sellers, with different styles and price ranges, in one place is incredible – I spend way too many nights scrolling through the items. :)

When I needed assistance (I wanted to purchase the belt that was pictured together with a coat I ordered) Florence (Imparfaite customer service) was amazing – quickly making contacting with the seller and negotiating a price for me. The seller, Elenka, was also great with the item she sent being beautifully wrapped – she even included a gift. Most sellers are good, but some – like Elenka – are great!

I cannot rate Imparfaite highly enough. :)

I am super happy with the coat I ordered, it looks exactly like the pictures and doesn’t have any blemishes.
Imparfaite has a wonderful selection of vintage pieces.
The reason I put 4 stars is firstly I wasn’t reminded I’d have to pay customs charges for shipping it to England.
Secondly the English version of the website isn’t consistent, not all things get translated and it easily switches back to french when you click on certain things.
Thirdly Imparfaite used the company “Parcelforce Worldwide” to deliver my parcel once in England. My parcel came 8 days late and the Parcelforce depot where my package was shipped to has a rating of 1,7 stars on Google maps. I got truly worried reading the reviews of that depot. Please never use Parcelforce again!

1.Is it possible to properly reduce the freight charges to countries other than France?Let people all over the world experience the romance of France
2.Can personalized recommendation be made according to customers' preferences?So customers can choose their favorite items and the platform can develop better and better!
3.Gift cards are too expensive!Can you give one to the regular customers?I really, really like your clothes!!!

Items arrive on time, the staff is super helpful.

I'm very happy with my order from Imparfaite. The clothes are always in the condition specified on the website and are always clean. Ordering through the quality control ensures additionally that all the clothes are in the specified condition. Their customer service always replies very fast and politely.

I'am very pleased to by clothes and other items on Imparfaiteparis.com
I 'am fond of vintage fashion, for myself or for gifts. one can find clothes of good quality with low prices and it is better for the planet. Why creat new things when a lot of them are still on the market !

Beautiful vintage clothes, fair price and friendly customer service!

There was a problem with the item I ordered, the seller lost it in her stock. It was an unusual problem, but the staff was able to help me and follow through on the refund.

The items arrived quickly and in perfect condition!

Wonderful experience and very happy with purchase.

Faster then expected, beautiful condition as advertised

I am so happy! The item arrived within a few days of being shipped. It was packaged well within another piece of fabric for protection and the item is exactly as the picture described.
I will definitely recommend imparfait to people and will gladly continue using this site in the future.
Thank you very much 😘

I continue to receive impeccable service from Imparfaite. The team is always quick to respond to my queries, and I continue to be very happy with my vintage purchases.

I have numerous transactions with imparfaite and I couldn’t be happier. They have an amazing support staff, replied quickly to my queries, and they gave updates about my orders. They would also go the extra mile to give some of their very own special trinkets from time to time. I would like to commend Florence, she has always been helpful and responsive ever since. I highly recommend this platform for its sustainability advocacies, unique lovely pieces and the most helpful customer support staff.

I am so happy that I found this site. The items were exactly as described in perfect condition and arrived super fast.