Impellus Ltd Reviews 92

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and engaging presentation style, making the learning experience enjoyable and effective. The courses are frequently highlighted for their valuable content, practical applicability, and well-structured format, providing participants with useful tools and insights that directly improve their professional skills and daily work. Many people appreciate the interactive nature of the sessions, including breakout rooms and discussions, which foster a positive learning atmosphere. However, some customers also noted that certain afternoon sessions lacked the depth of content found in the mornings, and a few felt that some courses could have been shorter. Additionally, a small number of people found the pace to be too fast or the terminology initially confusing. Some reviewers also suggested that more interactive learning opportunities, such as additional breakout room discussions and real-life scenarios, would further enhance the experience.

What people talk about most

User experience

Reviewers mention positive feedback about user experience. Customers praise the well-delivered and... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the trainers for being... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the well-delivered and... See more

Value for money

Consumers find the value for money to be positive. Reviewers consistently describe the courses as highly... See more

Product

Customers consistently note positive experiences with the product. Reviewers found the courses informative,... See more

Based on these reviews

Rated 5 out of 5 stars

I have attended 4 courses across the past 2 years to gain my ILM level 3. All courses have been valuable to me and have helped me improved my workdays. All of the course leaders were clear, concise an... See more

Company replied

Rated 5 out of 5 stars

I attended the Leadership and Skills Development course yesterday hosted by Marc. Marc was a very engaging host and made the entire day enjoyable. The course documents we were issued were great and we... See more

Rated 5 out of 5 stars

The Leadership Skills Development course was an engaging, well-structured session that I thoroughly enjoyed. It provided valuable insights into various management styles, helping me better understand... See more

Company replied

Rated 5 out of 5 stars

Having just completed my Level 3 ILM course, I am already using what I have learned on my four modules in my daily job. Leading a team was new to me, and so Impellus provided really useful and useabl... See more

Company replied


Company details

Written by the company

Impellus is an established provider of essential leadership and management training. We are proud to be the UK’s largest independent training provider accredited by the ILM and our ILM Award training is benchmarked annually against its stringent global quality standards. Our training has the power to make a real and lasting impact in the workplace, delivering immediate results to organisations of all sizes and across all sectors. Within a safe, friendly and inclusive learning environment, we use our longstanding experience and in-depth knowledge to challenge and transform your team’s approach to management and leadership, providing the tools, techniques and skills required to make immediate business improvements. As well as standalone courses covering a variety of management and leadership topics, we offer: - ILM Level 3 and Level 5 Awards in Leadership and Management. - The Impellus Certificate of Learning in Leadership and Management at Levels 3 and 5. - The Impellus Level 3 Certificate of Learning in the Professional Sales Environment. - MBTI (Myers Briggs Type Indicator) Assessments for teams. Our inspirational and highly experienced trainers have all held senior positions in business and industry. Their expertise in essential leadership and management skills is coupled with a consistent approach to training content and delivery, a vital consideration when planning training for multiple members of your team. The training materials we use are developed in-house and regularly reviewed and updated to ensure they remain current and relevant in the workplace. Our clients include public, private and not-for-profit organisations of all sizes and across all sectors.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

92 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Leadership: where you delegate… and hope for the best.

The Leadership Skills Development session was particularly impactful, providing clear insight into the distinction between leadership and management. It was valuable to explore my own values as a leader and to identify my personal leadership style, which gave me a stronger sense of direction and self-awareness.

This has been my favourite course to date. The tutor was highly engaging and knowledgeable, creating a supportive learning environment with an excellent balance of breakout sessions and interactive discussion. The structure ensured that concepts were clearly understood throughout, and I never felt uncertain or left behind.

I am confident that I will be able to apply the skills gained immediately, along with a clearer and more focused mindset. Overall, a highly effective and motivating session.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

I have completed 2 courses

I have completed 2 courses via Impellus. Both tutors were very helpful, friendly and knowledgeable in their subjects. The courses were interactive with group work and discussions, and also studies/listening to tutor.
Various topics provided food for thought and tools to implement this in my day-to-day life.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you!

My first course with ILM yesterday and Marc was excellent, it was interactive, kept everybody engaged and we were challenged with alternative perspectives. Insightful and incredibly useful. Thank you!

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

I attended the Leadership and Skills…

I attended the Leadership and Skills Development course yesterday hosted by Marc. Marc was a very engaging host and made the entire day enjoyable. The course documents we were issued were great and we were also given further reading material which was a lovely touch! Thank you very much.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Effective Training

The training was very effective, and the breakout groups were particularly valuable in reinforcing learning. The well-timed breaks also helped structure the course effectively.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

I am in the process of completing my L5…

I am in the process of completing my L5 in Leadership and Management with David, I have completed 2 out of the required 3 modules and have found them extremely beneficial to both my own development and my practice. David makes the training interactive and interesting, which makes it easier to follow and enjoy.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Comfortable educational eye opening

I have taken 2 courses with Impellus and both times the trainer leading the course was clear easy to listen too and very helpful. They consistantely made sure everybody understood what was happening and made you comfortable. The 2 courses encouraged me to take a deeper look at myself and understand my strengths and weaknesses.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Effective Communication Skills ILM course

I found this training useful in relation to recognising the communication style(s) of yourself and others, and tailoring your approach accordingly. This was one of four ILM courses I completed and they have all been to a good standard.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

The trainers are excellent

The trainers are excellent at taking the courses. The break out rooms are a great opportunity to discuss scenarios with other staff in the same position. It's interactive and keeps you engaged.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Leadership Course!

I am taking the Team Management and Leadership – Professional Certificate (Level 3) with Impellus, and it is an excellent experience. The course content is clear, practical, and directly applicable to real workplace situations.

The trainers are knowledgeable and supportive, making the sessions engaging and easy to follow. I’ve come away with stronger leadership skills and more confidence in managing a team effectively.

Highly recommend this course to anyone looking to develop their leadership capabilities!

April 14, 2026
Unprompted review
Impellus Ltd logo

Reply from Impellus Ltd

We're pleased you've enjoyed the first half of your programme, Nikesh. In particular we're really pleased that you're noticing the difference in your skill sets and ability to lead more effectively. That's brilliant.

We look forward to welcoming you back onto your next course very soon. Thank you for your recommendation.

Rated 4 out of 5 stars

Helpful and Informative

Amy took our effective communication skills course and must say she was very professional, approachable and knowledgable. It was a real eye opener exploring the DISC analysis and will help in my work going forward. Thank you.

April 9, 2026
Unprompted review
Impellus Ltd logo

Reply from Impellus Ltd

We're glad to hear you enjoyed your Effective Communication Skills Course, Mark. In particular we're glad to hear it will give you skills you can take straight back into the workplace.

Rated 4 out of 5 stars

Helpful frameworks

The course covers approaches and perspectives that are useful for understanding people and seeing their perspectives. By giving frameworks for how people differ, it helps us communicate more effectively.

The online format worked really well, and enabled me to meet people from more varied backgrounds and I found this helpful also.

April 9, 2026
Unprompted review
Impellus Ltd logo

Reply from Impellus Ltd

The online open course formats are really popular for exactly that reason so we're pleased you enjoyed that too. Often the appreciation that the management challenges you face aren't unique is a big part of the learning.

Rated 5 out of 5 stars

Finance for Non-Financial Professionals

I recently attended the Finance for Non-Financial Professionals course with Impellus and found it really insightful.
Although the course is aimed at non-finance professionals, I came at it from a finance background and actually found it really useful from a different perspective - particularly in terms of how to communicate financial information more effectively to those outside of finance.
The session itself was very well run. The trainer was engaging and knowledgeable, and the use of real-world case studies made it practical rather than overly theoretical. I also found the group discussions valuable, hearing how others interpret and approach things added a different dimension to the learning.
Overall, a really worthwhile course and one I’d recommend, especially for anyone looking to better understand or communicate financial concepts in a more practical way.

March 25, 2026
Unprompted review
Impellus Ltd logo

Reply from Impellus Ltd

That's a great recommendation, Tamara, particularly given your role there. Thank you.

It's almost always the course that people enjoy most versus their initial expectation. People leave with a sense of real understanding of the key principles, and are able to make commercial decisions in the full knowledge of how they affect different financial considerations.

Rated 5 out of 5 stars

Time Management Course - Excellent

I recently attended a time management and delagation course with Impellus, it was a really interactive day which I gained a lot from, I am looking forward to attending my next course in May!

April 1, 2026
Unprompted review
Impellus Ltd logo

Reply from Impellus Ltd

We work very hard to ensure that all our courses provide an environment where there's a good mixture of learning, analysis and challenge. We're glad to hear you took a lot from the course and look forward to welcoming you back next month.

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