Imperatrixclothing Reviews 4

I am so disappointed in them and their FALSE advertising. I placed two orders a couole days apart for four sweatshirts and joggers to come woth. So sold as a set. None of them came with the joggers. I jave tried to be patient and work with them. All they offered me is 25% refund. I explained i would prefer . To receive the items I did not receive as I wouldnt had ordered without it or 50% refund which is more than fair due to their false advertisement. They declined only offering 25%. I looked online and they are STILL offering the same deal. But dont expect the pants if you order. They will not come and you will be put the money

Poor customer service. Tried to contact for a refund due to an error. I had an automatic reply stating contact will be in 2-3 business days. Their first contact back to me was 2 months later, than another week later stating it was past the returns length of time.

Horrible customer service, DO NOT RECOMMEND

Love the brand and the shipping as well! A+ and will order more soon. The fabric and fit is great for slimmer guys like me. :)

The quality of the clothing from this store is phenomenal. Me and my girlfriend got matching hoodies and sweatpants. It’s so comfortable, I’m not gonna shop anywhere else from now on!