Imperfect Pointes Reviews 145

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, especially the ballet tights and leotards, for their excellent quality, comfort, and stylish designs. Many appreciate the perfect fit, durability, and the wide range of colors and styles available, noting that the items are well-suited for dancing and provide a flattering look. However, some customers mentioned minor issues, such as the internal ties on a leotard fraying after washing. Additionally, one customer found the XL tights to be super tight around the waist despite ordering a size up from the chart.

What people talk about most

Product

People report positive experiences with product. Customers consistently praise the quality, fit, and style of... See more

Quality

Customers consistently express satisfaction with the quality of products. Many reviewers praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When I'm wearing imperfectpointes ballet tights, I feel a constant tingling sensation, like the fabric is alive and responding to my body. Every brush of my legs against something, every shift in posi... See more

Rated 5 out of 5 stars

I absolutely LOVE my new Imperfect Pointes leo! The long sleeves and double lining keeps me nice and warm here in Northern Minnesota and the Cherry Noir color has gotten many compliments. As always, s... See more

Rated 5 out of 5 stars

My grandmother bought me a leotard from Imperfect Pointes for Christmas but ordered the wrong size. I messaged them to ask for an exchange and they replied incredibly quickly and were very helpful. I... See more

Rated 5 out of 5 stars

Such a lovely small business! Helen informed me straight away that my order would be slightly delayed due to her being on holiday, which I really appreciated — it was so considerate and transparent.... See more


Company details

  1. Dance Store
  2. Clothing Store

Written by the company

Ballet Leotards and Dancewear sustainably made. British brand. Home of the world's first sustainable ballet tights. We don't believe that you have to be perfect to do ballet - but we do believe your dancewear should give you confidence, whilst not harming the planet. Be your imperfectly sustainable self and look good, feel good and do good with Imperfect Pointes.


Contact info

4.8

Excellent

TrustScore 5 out of 5

145 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

When I'm wearing imperfectpointes…

When I'm wearing imperfectpointes ballet tights, I feel a constant tingling sensation, like the fabric is alive and responding to my body. Every brush of my legs against something, every shift in position, sends shivers through me. The pressure of the tights against my skin creates an intense, almost palpable excitement that's hard to ignore. It's as if my body has become hyper-sensitive, attuned to the subtlest sensations of the fabric against my skin.

July 3, 2025
Unprompted review
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Rated 4 out of 5 stars

I love the ability to customize a…

I love the ability to customize a leotard! I have a long torso and have found other leotards really ride up or just don’t flatter my derrière—this leotard fits like a dream! My only gripe is the website (I thought I was customizing a pattern but it was hard to see and confirm my choice at the end); I didn’t get exactly what I wanted but I love the fit so I kept it.

I absolutely love the sustainability aspect of this women owned business as well!

May 23, 2025
Rated 5 out of 5 stars

Brilliant sustainable leotards and…

Brilliant sustainable leotards and tights! So comfortable and stretchy, perfect in every aspect. The brand is very efficient and lovely.

March 27, 2025
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Reply from Imperfect Pointes

Love it, Samantha! We are here for it! Thank you for letting us know how comfy and perfect our leos and tights are on you. As always, don't forget to recycle your tights with us to get 10% off your next pair! Xx Katie, Helen & Imperfect Pointes Team

Rated 5 out of 5 stars

Best eco-friendly leotards

I recently bought some leotards and tights. I'm very happy with my purchase. They stylish, comfortable, and superb quality. They're also eco-friendly, which is fantastic!

April 21, 2025
Unprompted review
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Reply from Imperfect Pointes

Yes, Ella, they are! Thank you for your glowing review, and our products are eco-friendly indeed! We are so happy to hear you're loving your leo and tights. Don't forget to recycle your tights with us to receive 10% of your next pair. Win-win! XX Katie, Helen & Imperfect Pointes Team

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Rated 5 out of 5 stars

Great customer service

Love the ethos of Imperfect Pointes. Beautiful leotard and tights, and excellent customer service when I needed to exchange for a different size.

March 20, 2025
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Reply from Imperfect Pointes

We appreciate you letting us know, Lydia! From your exchange experience to customer service and product, we're so happy to hear it was excellent! Thank you for aligning with our ethos and supporting the environment one leotard and tights at a time. Xx Katie, Helen & Imperfect Pointes Team

Rated 5 out of 5 stars

Top Quality never betrays

After my ballet class, I was all covered in sweat, but my customized Freedom Leo was fragrant and perfumed as never worn, so I could put it on again for the following class!!! Top quality never betrays!!! Love it so much!!! Thank you very much!!!🩰💝💝

March 7, 2025
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Reply from Imperfect Pointes

Thank you, Sara! We love hearing how happy you are dancing in your leo! Top quality never betrays -- fast fashion is out, sustainable fashion is in. We appreciate your review and letting us know! Xx Katie, Helen & Imperfect Pointes Team

Rated 5 out of 5 stars

Absolutely love Imperfect Pointes

Absolutely love Imperfect Pointes! I ordered tights and a leotard for my daughter, and the quality is just amazing—so soft, beautifully made. She’s already eyeing up her next leotard and skirt!

The customer service has been brilliant, and delivery was super quick too. Such a pleasure to order from—will definitely be back for more. Highly recommend!

February 14, 2025
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Reply from Imperfect Pointes

Thank you, Marie, we are so happy your order was delivered quickly and your daughter loves dancing in our leotard and tights! We appreciate your glowing review and can't wait to see what you order next (a skirt?) :) ! Don't forget you can recycle your tights with us and receive 10% off your next pair. Thank you for supporting our sustainable brand and caring for the environment. Win, win! Xx Katie, Helen & Imperfect Pointes Team

Rated 5 out of 5 stars

Fabulous

Fabulous, friendly service.with a personal touch that means so much. Thankyou 🌹

February 12, 2025
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Reply from Imperfect Pointes

You're so welcome, Tanya! We're a small but mighty team over here and pride ourselves on the personal. Thank you for your kind words and positive review. We appreciate the 5-stars and warm message. Xx Katie, Helen & Imperfect Pointes Team

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Rated 5 out of 5 stars

I ordered a customized Leo and today…

I ordered a customized Leo and today finally got it… it’s a wonder!!! It fits like a glove, I really love it!!! Thank you very much!!!💝💝💝
Sara

March 12, 2025
Unprompted review
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Reply from Imperfect Pointes

Wonderful news, Sara! We're so happy to hear your customized leo fits like a glove dancing in it. Sounds like you got exactly what you wanted! Thank you for supporting our sustainable brand and letting us know. Xx Katie, Helen & Imperfect Pointes Team

Rated 5 out of 5 stars

Personal service

Personal service. The leotard I ordered wasn't in stock. I needed it for a workshop with Scottish Ballet. Imperfect Pointes kept me informed and managed to get the leotard to me in time.

January 17, 2025
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Reply from Imperfect Pointes

We are so happy to hear you received your order in time, Wendy! And hope you had a wonderful time at the Scottish Ballet workshop in your new leo. Thank you for your positive review and for supporting sustainable dancewear! Xx Katie, Helen & Imperfect Pointes Team

Rated 5 out of 5 stars

Good communication

Good communication

January 10, 2025
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Reply from Imperfect Pointes

Thank you, Lorraine! We appreciate your positive review and are happy to hear your communication with us was good! Xx Katie, Helen & Imperfect Pointes Team

Rated 5 out of 5 stars

Easy and fun communication with Helen

Easy and fun communication with Helen, great products, will buy again

January 2, 2025
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Reply from Imperfect Pointes

Helen (our Founder) is just wonderful, isn't she? We deeply care about all our customers' needs and appreciate your positive review! Happy you'll be a returning customer. Xx Katie, Helen & Imperfect Pointes Team

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Rated 5 out of 5 stars

Very happy with Imperfect Pointes

Imperfect Pointes' customer service is outstanding, and the products are excellent. I love the colors, the fabrics and the fact that I can find my size.

January 2, 2025
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Reply from Imperfect Pointes

We love to hear you're happy all around, Patricia! Thank you for your positive review (yay for great colors, sizing, and fabrics) and for supporting our small sustainable brand! Xx Katie, Helen & Imperfect Pointes Team

Rated 5 out of 5 stars

100/10

Customer service is very good.
The size I got was too small for me but return & exchange was no problem.
The quality of the tights is absolutely amazing.

August 3, 2024
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Reply from Imperfect Pointes

Thank you for the review, Alex! Happy to hear you are loving the tights (they get softer with every wash as well)! We appreciate your positive words! Xx Katie, Helen & Imperfect Pointes Team

Rated 5 out of 5 stars

Really thorough when there was a query…

Really thorough when there was a query with our order. Very professional and friendly. Offered solutions and sorted things out very quickly.

December 18, 2024
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Reply from Imperfect Pointes

Thank you for the positive review and letting us know, Richard! We pride ourselves on attention and care with our customers. Appreciate your words! Xx Katie, Helen & Imperfect Pointes Team

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