I am pleased with the items I bought. The customer service was excellent even though there was a slight blip. My order that I received was incomplete but was addressed straight away by customer servic... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Appalling service. Bedding on arrival was marked, stitching lose and panel sewn in. Returned and heard nothing, rang and told refund within 24hours, which did not happen. Rang again and was asked to p... See more
Appalling company - I wish I’d read these reviews before ordering from them. Two sofa covers ordered. What turned up was far too small and made in fabric so thin and cheap that they’re not fit for pur... See more
two-seater sofa cover arrived in good time. Unfortunately this item did not fit our sofa, being about 2" too small. On investigating returning this item to you as unsuitable, we could not find any... See more
Company details
Information provided by various external sources
Imperial Rooms Provides latest & excellent quality with various design of Bedding, Curtains, Bath Goods, Throws/sofa cover and Cushions in reasonable price.
Contact info
113 River Road Belmoral Trading EST Unit 5, Essex, IG11 0EG, London, United Kingdom
- +44 (0)20 8507 7744
- info@imperialrooms.co.uk
- imperialrooms.co.uk
2.1
Poor
406 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bedding is absolutely beautiful
Bedding is absolutely beautiful, and it was delivered very quickly. Totally worth it.
July 13, 2019
Unprompted review
Advertisement
Good Company to do business with
Good quality, very reasonably priced, fast, excellent service, good communication.
July 13, 2019
Unprompted review
Received my items very quickly
Received my items very quickly. I’ve not opened my parcels to check quality. But they look great in the photos !! I’m sure after reading other reviews they will be perfect !!! My items are to take to Cuba as a gift .... this will be perfect and much appreciated there .
July 13, 2019
Unprompted review
Great bedding
Great bedding. So pleased to have found you on line. So many to choose from. Thank you
June 25, 2019
Unprompted review
Nice design but not good stitching all…
Nice design but not good stitching all pulled and lose threads
June 22, 2019
Unprompted review
Advertisement
Great quality duvet covers
Great quality duvet covers. Fast delivery. Lovely designs. I purchased the Eva set in black, white and grey. Also, one Eva duvet set in dove grey and they both had a touch of sparkle. Would definitely recommend Imperial Rooms to family and friends if they are looking for duvet covers with an extra something, which I could not find on the high street.
June 22, 2019
Unprompted review
quality products and very quickly…
quality products and very quickly delivered- delighted with my duvet set!
June 19, 2019
Unprompted review
Quick delivery and lovely quality…
Quick delivery and lovely quality curtains. The photos don't do them justice. I will definitely be ordering from this site again.
June 17, 2019
Unprompted review
Good costumer service
June 16, 2019
Unprompted review
Advertisement
I recommend!
June 15, 2019
Unprompted review
Excellent service!!!!
Excellent service!!!!! Only took a couple of days. Very promp delivery. 5 stars
June 14, 2019
Unprompted review
Excellent website and product
Excellent website, service and product. Ordered with ease and a high quality product arrived two days later. Highly recommend.
June 4, 2019
Unprompted review
Advertisement
Very good quality
Bought 1 patchwork quilt and so delighted with it have bought a second in another colour.
June 4, 2019
Unprompted review
Lovely curtains.
Lovely curtains- they really are excellent value for money and make a statement in our room. Very helpful people - buy with confidence.
June 2, 2019
Unprompted review
Goods are lovely but post office didnt…
Goods are lovely but post office didnt deliver no card put through letterbox customer service were adament it had been delivered so took 3 weeks to get goods
June 1, 2019
Unprompted review
Nice carpet and colour is same as…
Nice carpet and colour is same as picture .
The only issue I had was I never knew when is the delivery . Although it came in 5 days but we missed it once because there was no email nothing about shipment .
June 1, 2019
Unprompted review
Advertisement
Prompt delivery and excellent product
Prompt delivery and excellent product. Luxurious quality that compliments my leather sofas perfectly.
May 28, 2019
Unprompted review
Beautiful quality bedding
Beautiful quality bedding, fantastic prices, promptly delivered
May 26, 2019
Unprompted review
Highly delighted with my bed set and…
Highly delighted with my bed set and curtains and the speed in which they were delivered. Thank you ! !
May 25, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.