Impra Charge Reviews 

304
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company, noting top-tier service delivered from start to finish. People frequently mention how quickly their electric vehicle charging units are fitted, with many appointments happening within a remarkably short turnaround. Consumers are also extremely pleased with the clear communication and very prompt responses provided whenever they ask questions. Reviewers consistently state that the installation engineers are exceptionally polite, highly knowledgeable, and ensure the workspace is left completely spotless. Buyers truly appreciate the honest advice and guidance provided throughout, making the entire procedure exceptionally smooth for new vehicle owners.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting fast turnaround times,... See more

Staff

Reviewers mention positive feedback about staff, noting that the engineers and installers are consistently... See more

User experience

Reviewers highlight great satisfaction with the user experience, noting that the entire process was smooth,... See more

Response time

Consumers express great satisfaction with the response time, frequently highlighting fast turnarounds and... See more

Customer service

Users describe positive interactions with customer service, consistently praising swift, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unbelievable service After being messed around by British Gas for over 2/3 months to install a home charger 2 weeks before taking delivery of my new car, I make the decision cancel British Gas,... See more

Rated 5 out of 5 stars

I was in a tight spot and needed an EV charger installed very quickly. I contacted a few companies, but the response here was on another level. I sent an email on a Saturday, fully expecting to wai... See more

Rated 5 out of 5 stars

I am very happy with the services provided and professional installation. I was recommended by a work colleague who also used Impra Charge. I admit it was a bit of a minefield as with not having an... See more

Rated 5 out of 5 stars

I booked directly through Impra Charge for the installation of a Hypervolt. I found them to be prompt, courteous and knowledgeable in advising me on the best EV charger for my situation. They turned u... See more


Company details

  1. Electric Vehicle Charging Station
  2. Electric Utility Company
  3. Electrical Installation Service
  4. Electrician
  5. Energy Equipment and Solutions

Written by the company

Impra Charge are specialists in Home EV Charge Point Installation, we are NIC EIC and City & Guilds approved. We are market leaders in installing EV Charge Points covering the whole of the UK. We make it easy and simple to having your Home EV Charge Point installed. Installation All our installations come with a 3-year warranty giving you peace of mind. We take pride in our services and aim to offer a smooth, easy and friendly service for all our customers. Our experienced and knowledgeable experts are on hand to guide and assist throughout the whole process, keeping you informed every step of the way. Our promise We offer full home installation within 14-days of approval from your electricity supplier. Our friendly team will take care of the process contacting your supplier and ensuring you are ready for your charge point installation. Following your installation our team are available to support with any questions or queries. Transparency We ensure your quotation is fixed for 30-days with no hidden costs. We will explain everything regarding your quotation and answer any questions you may have prior to having your EV Home Charger installed. Our brands We only recommend leading charge point brands that have been tried and tested by us. Our home EV charger installers are fully manufacturer trained ensuring your installation runs smoothly and efficiently.


Contact info

4.9

Excellent

TrustScore 5 out of 5

304 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(304)

76 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

In a word...excellent!

In a word...excellent!! From first contact with Matt it was such a slick process, sorting install grant, contact with DNO through to booking install date & job completed. Joe installed, very nice guy, really neat & tidy professional installation & setup the Hypervolt on the app.
I have no hesitation whatsoever in recommending ImpraCharge to install your charger, thanks Matt to you & your team.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

I had an excellent experience with Impra Charge from start to finish. The booking process was straightforward and communication throughout was spot on. The installation was completed quickly and professionally, and once everything was set up, using both the charger and the app was incredibly easy. Everything worked seamlessly and exactly as promised, couldn’t be happier with the service. Highly recommend!

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Extremely Professional

Super friendly team. Quick interaction via WhatsApp making the process easy and simple to follow and agree. Fantastic/ competitive price and very quick turnaround for installation. Date and hour agreed, installation done smoothly and professionally. Definitely to use this service once again when needed.

July 31, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent service

Excellent service , very tidy and a neat
installation. Provided me with all the information I needed. Also provided me with a longer charging lead . Recommend anyone who is looking for an E V charger.

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you for fitting our Ohme EV…

Thank you for fitting our Ohme EV Charger today. Booking was made really easy, with great availability and fast responses. A great price unlike other quotes I have had. Speedy fitting and great product. Would definitely recommend to others!
Thankyou!

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

Great work, clean installation and very polite! Would 100% recommend. I chose this company based on previous reviews and I am glad I did.

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

Had my EV charger installed by Impra…

Had my EV charger installed by Impra Charge and the service was spot on. Matt did the install, I asked for a clean fit and it honestly couldn’t have been any cleaner. No visible cables at all, just a super tidy, professional job.

He turned up on time, explained everything clearly, and left everything neat and working perfectly. No hassle, no mess. Would definitely recommend Impra Charge if you want it done properly.

July 17, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Impra Charge provided exceptional…

Impra Charge provided exceptional service from the initial quotation to the installation. I requested a quote for the supply and installation of a Tesla Wall Connector, and their price was very competitive. The installation appointment was organized smoothly and completed quickly after my acceptance. On the installation day, the technician was polite and courteous, and everything was installed to a high standard.

I would definitely recommend them.

Thank you from a satisfied customer!

July 8, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fantastic Customer Experience

The team at Impra Charge have been fantastic, from the installation booking process to the installation itself, they are knowledgeable, professional & deliver excellent customer service! Delighted with our new wall box, an enjoyable, hassle free experience. Would highly recommend Impra Charge

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great comms from Matt

Great comms from Matt. Really quick appointment, charger delivered the day before the installation. Installer was quick and efficient and friendly. All went like a dream

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Guy that came round did a great job. He was punctual and the EV charger was fitted in under 2 hours. He explained everything really well and answered all my questions. Happy with the whole process. All communication with Impra Charge was great. All done over WhatsApp, which was super quick and easy. 5* service!

June 20, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great service during purchase and…

Great service during purchase and amazingly quick installation timeline compared to others. Very honest and done a clean installation. Happily would recommend them to everyone for your home EV charger installation.

May 16, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look