Imps Gaming Reviews 275

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ian and Phil are always great Always happy to help and accommodating They've ordered boardgames in that they didn't initially stock at request They've earnt my loyalty and then some

Rated 5 out of 5 stars

Professional and friendly owners, who are also very knowledgeable on all hobby and gaming matters. The shop has a very comprehensive range of brands stocked, at very competitive prices. I would not... See more

Rated 5 out of 5 stars

10/10 great store, its out the way from main town but the reward of finding products is worth the trip even if you come from out of town, reasonably priced always find paints and accessories i need fo... See more

Rated 5 out of 5 stars

The staff here are always super helpful, super friendly and ultra professional. They always have time to answer questions and clearly know the products they are selling. The shop is always well stocke... See more

Company details

  1. Game Store
  2. Hobby Store

Written by the company

Lincoln's biggest gaming centre; offering a wide range of miniatures, card games, board games, paints, and other hobby supplies.


Contact info

4.9

Excellent

TrustScore 5 out of 5

275 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10

Always knowlageable. Helpful and willing. Space is great and godt is amazing

November 24, 2022
Advertisement
Rated 5 out of 5 stars

Excellent choice of paints

Excellent choice of paints, base materials and models. Staff excellent and really helpful with a deep understanding of what is needed for projects and painting.

Great advice and friendly atmosphere.

November 24, 2022
Advertisement
Rated 5 out of 5 stars

A fantastic, friendly and welcoming enviroment

The owners are really friendly and can offer a large amount of knowledge of painting techniques. They give good advice and often have helped me understand how I can try and get the effect I desire. Good prices, a friendly atmosphere and most importantly a good selection of free to play board games

November 9, 2022
Advertisement
Rated 5 out of 5 stars

Great store

Fab shop, orders fulfilled quickly! Order off there often and have never had a problem!

October 4, 2022
Unprompted review
Advertisement
Rated 2 out of 5 stars

Cancelled pre-orders for the Charizard…

Cancelled pre-orders for the Charizard Ultra Premium Collection around 20th October without warning despite taking everyone's money in early September. They knew this item would be in high demand and they oversold their allocation anyway, with barely an apology for their poor conduct. In fact, the cancellation email even says "we weren't expecting there to be such a shortage of this item", which is a blatant lie. Disgraceful behaviour.

October 20, 2022
Unprompted review
Imps Gaming logo

Reply from Imps Gaming

Hi Josh, as we explained in the email we sent, we sold the amount we'd ordered with the supplier, and no more. We were then allocated half of the order we had made, despite the supplier themselves putting limits on the amount we could order, supposedly to prevent this from happening.

This is the first time in 6 years of trading that this supplier hasn't been able to fulfill an order with a maximum order quantity on it, and whilst we feel awful for those affected, there is unfortunately nothing we can do if the supplier doesn't have more stock.

We issued you a full refund as soon as we knew we weren't getting the expected numbers, and we've apologised multiple times. Again, we're sorry this has happened, but this isn't a case of overselling an allocation, it's a case of a supplier reducing an allocation at the last minute.

Advertisement
Rated 5 out of 5 stars

Its a great place to hang out

Its a great place to hang out, so many nice people and the staff are very helpful when serving and giving information, i fully encourage anyone whos into warhammer/Cards or like myself board games to go down and have fun. Its my home from home as they say.

September 2, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look