PingPong Payments Reviews 361

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Tried to open an account for a USA LLC company, and my personal info is in Morocco. After numerous requests for supporting documents, KYC was approved. The next day, the system indicated it did not... See more

Company replied

Rated 5 out of 5 stars

I’ve been using PingPong for my international payments, and it’s truly been a game changer. The process is seamless, transfers are instant, rates are competitive, and everything feels smooth and... See more

Rated 5 out of 5 stars

We’ve been using PingPong for our international payments for years now, and they’ve honestly been fantastic. When you're dealing with global trade, security and compliance are everything. PingPong giv... See more

Rated 1 out of 5 stars

Extremely poor support and service. The company is completely unprofessional and untrustworthy. They show zero regard for their customers and are quick to restrict access to funds and data without res... See more

Company replied

Company details

  1. Money Transfer Service
  2. Card Processing Service
  3. Payment Service

Written by the company

PingPong provides marketplace sellers and entrepreneurs global solutions for controlling their domestic and international funds. A PingPong account enables companies to significantly reduce their costs when receiving or making international payments - all on a platform that helps increase operational efficiencies, saves time and allows sellers to manage their business profits from a single source.


Contact info

3.3

Average

TrustScore 3.5 out of 5

361 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 78% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Seamless International Payments with Great Rates

I’ve been using PingPong for my international payments, and it’s truly been a game changer.

The process is seamless, transfers are instant, rates are competitive, and everything feels smooth and stress-free. It’s a huge improvement compared to using conventional money changers, which can be time consuming and restrictive.

Special thanks to Pak Edwin for always being so responsive and helpful.

May 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Happy Customer

I am running a consulting business, received multiple payments, withdrawn to my account. Never had any issues.
We have been assigned an account Manager, always available to support us.
I would highly recommend.
Thanks!

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

Hassle-free USD and SGD accounts for e-commerce sellers

PingPong made it surprisingly easy to open both a USD and SGD bank account without the usual paperwork headaches. As a Shopify seller, being able to receive Stripe payouts directly into these accounts has been a game changer — no more workarounds or currency conversion delays. Straightforward setup, works exactly as advertised.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

We’ve been using PingPong for our international payment

We’ve been using PingPong for our international payments for years now, and they’ve honestly been fantastic. When you're dealing with global trade, security and compliance are everything. PingPong gives us a super secure setup without making the process complicated. Pulling payouts from global marketplaces and paying our overseas suppliers has never been this smooth. The reliability and peace of mind you get are totally worth it.

May 4, 2026
Unprompted review
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Rated 1 out of 5 stars

Unprofessional and untrustworthy

Extremely poor support and service. The company is completely unprofessional and untrustworthy. They show zero regard for their customers and are quick to restrict access to funds and data without resolution. Avoid at all costs. I strongly advise against using their services!

May 27, 2026
Unprompted review
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Reply from PingPong Payments

Hi Jan, thank you for taking the time to share your feedback, and we're sorry to hear about the delays and frustration you experienced. This isn't the standard of service we aim to provide, and we'd like the opportunity to look into what happened.

Please share your case number or the email address registered to your PingPong account via our request for information so we can locate your case and follow up properly.

Thank you

Rated 1 out of 5 stars

racist company

Tried to open an account for a USA LLC company, and my personal info is in Morocco. After numerous requests for supporting documents, KYC was approved. The next day, the system indicated it did not pass compliance checks, and the account was blocked; resubmission is not allowed. Customer service was unable to explain the reason. This is clearly A racist company. How can you trust them with your money if just approval based on where you live, and not the performance?

May 26, 2026
Unprompted review
PingPong Payments logo

Reply from PingPong Payments

Hi Mohamed, thank you for taking the time to share your feedback, and we're sorry to hear about the delays and frustration you experienced. This isn't the standard of service we aim to provide, and we'd like the opportunity to look into what happened.

Please share your case number or the email address registered to your PingPong account via our request for information so we can locate your case and follow up properly.

Thank you

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Rated 1 out of 5 stars

Don't have option for negative or Zero…

Don't have option for negative or Zero rating, thats why giving 1 star.
They are bloody scammer & crook will take my matter to RBI as well in the commercial court.
will not spare them

May 14, 2026
Unprompted review
PingPong Payments logo

Reply from PingPong Payments

Hi, we're sorry to hear about your experience and the issues you're facing.

Please contact support@international.pingpongx.com with your account details, so we can investigate and support.

Thank you

Rated 1 out of 5 stars

Confusing and Ridiculous KYC Request

Tried to open an account for a Malaysian company. After numerous requests to provide supporting documents, KYC was approved but next day, the system claimed it did not pass compliance and the account was blocked, resubmission is not allowed. Customer service was unable to explain the reason. If they can be inconsistent with their decision, how can you trust then with your money?

May 13, 2026
Unprompted review
PingPong Payments logo

Reply from PingPong Payments

Hi Junhui, we're sorry to hear about your experience and the technical issues you're facing. While we take risk and compliance seriously, our aim is to make onboarding as seamless as possible. Please contact support@international.pingpongx.com with your account details, so we can investigate and support on this issue. Thank you

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