Incus 

I have developed an excellent working relationship with Incus, they show amazing customer care plus professionalism. I started my relationship with them after leaving a previous provider and instantly noticed the difference in quality of service. Prompt and efficient, would definitely recommend their services elsewhere.

My team were getting inundated with a large volume of calls due to COVID19 and our medical practice had a lot of non-urgent enquiries that did not need a medics attention, but still had to be triaged. We did the “test-drive” with Incus, and they just got it. Our calls were answered, and our nursing team were back doing their duties rather than tied up on assisting with calls. Happy with the service

I have worked with the Incus team for several years and their business style and communication with my clients has always been second to none. They make everything uncomplicated and my clients love them. No issues with Incus, happy to recommend them

Incus have helped my business no end. As a busy technology company, we deliver complex telecom solutions every day. We realised that our engineers were taking too much time with admin and not enough time delivering solutions, i.e. earning money. We approached a few contact centres but Incus stood out because of their consultative style and execution, it was very similar to our own. From day one, we saw an improvement with client engagement, roll out times and customer satisfaction. Best choice we ever made.

I run a very busy restaurant and needed help with my social media, Live Chat, telephone answering and overall business support. Incus got me organized, helped improve my bookings and social media presence. In my business, things change week to week, and Incus kept up and kept going. Their price plans are good too, and they can flex with me when my season changes. Recommended

As a person doing human resources for a security company getting 100s of calls a day 7days a week I had to look for a virtual receptionist to work alongside me as I get too many calls to deal with myself when I'm in meetings or site visits or events and not able to pick up the call meaning the caller was going to voicemail a lot of sense taking on incus I have not missed one call day or night and also they will do all my calendar entries my confirmation with new staff to remind them the day before there interviewing my lone worker checks as well as text reminders and callbacks to rearrange interviews if I've had to run off on emergency no matter what you're onsite receptionist does they can do it it too and most of the time a lot better meaning you're saving money paying out on holiday pay sick pay pension and for other receptionist to cover that one receptionist time off off so would the amazing deal they offer you you are saving thousands of pounds each year ear so don't look no further then them and I can fully say this after using around 10 different companies they where so much or so cheap and didn't do half the things or as well as Rachel and her team do here at incus

Charlie
Total protection management
0800 009 6794