Independent Physio ltd Reviews 42

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

just now New Considering the circumstances that led me to need physio i feel a lot better than I probably should which I am so thankful for. Physio was the best option at the time and its he... See more

Rated 5 out of 5 stars

Fabulous team of Physio's especially Ms Abeer. Great advice and after care with physio exercises at home.

Rated 5 out of 5 stars

Amazing 🤩 people and amazing work. The staff here are so lovley honestly they are so understanding and caring. And Chetan did a really good job helping my back get better ❤️‍🩹 from suffering after b... See more

Rated 5 out of 5 stars

Shweta was amazing. Week 1 and I had pains, bruising and swelling in my lower left leg and ankle and in the base of my spine (from a car accident). She very quickly identified the problems and with a... See more

Company replied

Company details

  1. Physical Therapy Clinic
  2. Physical Therapist

Written by the company

Improve Quality of Life! Clinics In- Wolverhampton, Birmingham, Shrewsbury, Newcastle Under Lyme, Burton-On-Trent, Redditch & Chester. Registered and Accredited with all major health care providers like BUPA, AVIVA, MAXIMA, WPA & Many More.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

42 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional and experienced

Very professional and experienced. I was referred here after a car accident injured my neck, shoulder and back. The treatment at visits, along with the exercise program has really helped me to progress. Thank you so much for everything you have done to help me. I would definitely recommend your services.

December 10, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Yesterday was my last visit with Chatan…

Yesterday was my last visit with Chatan who has helped me with both hands which were becoming immobile. Without his help my hands would be stiff and painful. I now have hand and wrist that are stronger and will become more so with the exercises I need to keep up. Thank Chatan working with you and receiving physio from you has helped me so much. I would recommend this service to all.

July 12, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Had a damaged achilles tendon and needed treatment over a two month period. Great treatment and exercises via an app, with useful tracking and videos.

June 24, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Effective treatment.

The treatment plan provided was effective and helped improve my condition. The physiotherapist gave helpful ongoing advice.
The service was professional and effective.

March 20, 2024
Unprompted review
Independent Physio ltd logo

Reply from Independent Physio ltd

Hello Dianne, thank you so much for your kind words. It was a pleasure to treat you & really glad we were able to help you. We wish you all the very best!

Rated 5 out of 5 stars

Amazing efficient service!

The service received was fast and efficient.
I was reffered to a physio location of my convenience and the physio was attentive and accommodating in terms of appointment timings and holidays. Highly recommend

December 1, 2023
Unprompted review
Independent Physio ltd logo

Reply from Independent Physio ltd

Hello Modesta, thank you for your kind words.
We are glad that we were able to help you & would like to wish you all the very best for the future!

Rated 5 out of 5 stars

Professional and knowledgeable staff

Professional throughout and the physiotherapist was very knowledgeable. Before each appointment, I would get a text message to remind me of the time which I thought was quite neat. Definitely saw progress with each session as the pain gradually eased off. Overall no complaints and would certainly recommend it.

October 5, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

His knowledge

His knowledge, personality and personalised treatment plan. Great work thank you.

May 1, 2023
Unprompted review
Independent Physio ltd logo

Reply from Independent Physio ltd

That's really great Mr Farnell.
Thank you so much for encouraging words.

Rated 5 out of 5 stars

Efficient and effective

I was referred to the above clinic. The system worked very well and the appointments all went smoothly. Exercises were well explained and the problem was resolved very quickly

April 27, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing experience!

Amazing service! Booked through my private insurance, had no issues and Shweta was an expert! Fixed my sprained ankle in no time!

March 13, 2023
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend

Shweta was amazing. Week 1 and I had pains, bruising and swelling in my lower left leg and ankle and in the base of my spine (from a car accident). She very quickly identified the problems and with a mixture of ‘hands on’ manipulation and targeted exercises, the pain has gone in both areas after only a little over 4 weeks. Lots of great advice too and the app with the exercises had videos etc to show exactly what to do. Would 100% recommend. Very much appreciated.

October 12, 2022
Unprompted review
Independent Physio ltd logo

Reply from Independent Physio ltd

Hello Stuart, that's really encouraging!
Thank you so much for your feedback which really makes us thrive to keep doing the best for our patients. We would like to wish you all the very best for the future.

Advertisement
Rated 5 out of 5 stars

Excellent treatment from Independent Physio…

I was referred to Independent Physio following a back injury and the treatment that I received from Chetan was superb. Very considerate, professional and effective in determining what was wrong and in facilitating recovery.

May 24, 2022
Unprompted review
Independent Physio ltd logo

Reply from Independent Physio ltd

Hello Mark, thank you so much for the encouraging feedback. It was a pleasure to work with you & we are glad that we were able to help you. Wishing you all the very best. Thank you.

Rated 5 out of 5 stars

Chetan is very skilled at his trade

Chetan is very skilled at his trade.
He takes time to really understand your issue and is very good at deep tissue therapy. Any more physio requirements I’ll be going back to Chetan, no question.
Highly recommended.

May 13, 2022
Unprompted review
Independent Physio ltd logo

Reply from Independent Physio ltd

Hello Will, thank you for the lovely feedback. It was a pleasure to meet & treat you. We wish you all the very best for the future.

Rated 5 out of 5 stars

Amazing 🤩 people and amazing work

Amazing 🤩 people and amazing work. The staff here are so lovley honestly they are so understanding and caring. And Chetan did a really good job helping my back get better ❤️‍🩹 from suffering after being in car crash. 💯 peecent recommend going here for any treatment they offer. 😊 💜 thank you so much ☺️

May 12, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent advice and treatment by the…

Excellent advice and treatment by the team and especially the physio Shweta at the Edgbaston clinic.
Punctual and efficient service, no long waits. Thorough treatment and recommended exercise regime.

May 7, 2022
Unprompted review
Independent Physio ltd logo

Reply from Independent Physio ltd

Thank you so much Thomas! We wish you all the very best for your future basketball matches/games! You will make us proud.

Advertisement
Rated 5 out of 5 stars

Excellent service

Excellent service. Appointments were very well managed with DM reminders before every session. Chetan did a great job in treating my tennis elbow. Just what I needed.

April 22, 2022
Unprompted review
Independent Physio ltd logo

Reply from Independent Physio ltd

Thank you so much Rob! It was a pleasure treating you & we are glad that we were able to help you. We wish you all the best :-)

Rated 5 out of 5 stars

Very professional

Very professional, I had whiplash and was in quite a bit of pain, had physio here and it was amazing, the pain stopped after 2 session, they gave me advice and showed me techniques to improve the strength in my neck going forward.

March 9, 2022
Unprompted review
Independent Physio ltd logo

Reply from Independent Physio ltd

Hello Sarah, thank you so much for lovely & encouraging words. We wish you all the very best for the future!

Rated 5 out of 5 stars

Fantastic service!

I had a fantastic experience with my physio sessions. I was offered tangible help and advice, as well as hands-on treatments that worked. My therapist communicated well with me throughout regarding appointments and exercises, and I could get in touch when needed. I have had a huge improvement in the problems I presented with. Thank you!

March 3, 2022
Unprompted review
Independent Physio ltd logo

Reply from Independent Physio ltd

Hello Kerry, thank you so much for such beautiful & encouraging words. We are really glad that we were able to help you. We wish you all the very best for the future. :-)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look