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3.8
2 reviews
No history of asking for reviews
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I ordered a parasol which the delivery men confirmed was too large for my garden table. They also pointed out I would be better off without the plinth. Customer service refunded me straightaway away and a smaller size was delivered promptly. Faultless - and the product is a source of joy!
I had to order a replacement weatherproof cover for a Pimlico outdoor 2 seater as the original had worn away in places due to the windy coastal site.
It had lasted 7 years, which I think is pretty good.
I had the pleasure of dealing with Erika, in the sales department, who was delightfully helpful and efficient in sorting out the replacement which arrived as promised.
Well done and thanks to all involved.
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