Indian Sweet Boxes Reviews 

296
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beautiful design of the products, often noting their sturdiness and ease of assembly. Many people highlight the excellent service received, with staff being helpful and accommodating. Reviewers also frequently mention the quick and prompt delivery of their orders. However, some customers noted occasional issues with their orders, including receiving incorrect items or finding products damaged upon arrival, with a few mentioning that resolutions were sometimes delayed.

What people talk about most

Product

Reviewers mention positive feedback about the product, consistently praising the high quality, beautiful... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high quality and beautiful... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and prompt delivery of... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent,... See more

Order

Customers had positive experiences with their orders, frequently praising the excellent communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered last minute wedding favour boxes from them. Worked oit perfect. The boxes are very high quality and artived quickly. The company took extra care in handling my bulk order of 150 boxes and comm... See more

Rated 5 out of 5 stars

i ordered 80 of the Regal - Luxury Rigid Box, i was looking everywhere for something like this, the lady i spoken to over the phone answered all my question, made me feel really reassured, i have now... See more

Rated 5 out of 5 stars

Beautiful boxes, everyone loved them! Speedy delivery & great quality. Only negative is that the order packs should be in quantities of 10 as I needed 110 & could only buy 125 so have 15 surplus to re... See more

Rated 5 out of 5 stars

Absolutely great, brilliant service very accommodating giving us great solutions for our box and personalisation needs and got them to us super fast and threw in free delivery . We had so many com... See more


Company details

  1. Packaging Store

Written by the company

Indian Sweet Boxes is a Premium and the number one supplier and chosen Brand by individuals, event companies and shops, providing Designer, Contemporary and Exclusive Sweet, Mithai & Barfi Boxes. ​ All our Indian Sweet Boxes are printed on High Quality 350gsm Food Grade board. Our boxes are suitable for a range of Indian Sweets such as Mithai & Barfi; however, they can also be used as gift packaging, other food items or special events. They come flat packed for easy transportation and storage and can be assembled in a few seconds.


Contact info

4.8

Excellent

TrustScore 5 out of 5

296 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(296)

67 reviews in the last 12 months

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Rated 5 out of 5 stars

Blue mithai box…

I bought these for celebration mithai on the birth of my grandson, nice size and lovely design. Would have preferred the same in a sky blue colour but were available.

April 27, 2024
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Rated 5 out of 5 stars

Amazing service!

Contacted the company as I urgently needed some boxes for a function. Got them in the mail the next day! With matching envelopes! Absolutely fantastic service! I’d highly recommend Indian Sweet Boxes to everyone! You will not be disappointed!

April 24, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent service

I called to enquire about gift boxes and various sizes. The service I got from Gary was excellent. The size I needed (6 × 4 x 2) was going to be introduced in May, which was too late for me. I would definitely shop here again.

March 7, 2024
Rated 1 out of 5 stars

Communication was very bad

Communication was very bad. There was no order confirmation email or order dispatch email. I had no way of knowing whether my order went through successfully without chasing them

March 4, 2024
Indian Sweet Boxes logo

Reply from Indian Sweet Boxes

Dear Avtar,
Thank you for your feedback and we are disappointed to hear that you didn’t receive any emails. We pride ourselves with the latest digital technology platforms and customer care which are managed directly via mainstream service providers like Xero, DPD, Royal Mail and, ShipTheory provide a 24/7 call centre service. The only way thousands of orders can be fulfilled each year, is to ensure that as they go through each verified process gate, the relevant email or text message is sent to the contact information provided when you placed your order. We can also see that several triggers for order confirmation, packaging and dispatch were sent via our digital platforms and DPD. This may be a simple error / solution where the emails may have gone into junk email or the email address has a typo on order. To ensure this doesn’t happen again, please contact our head office during 9-5 Mon-Fri and we will
be happy to update your details on account to ensure it doesn’t happen again before you order again. Thanks Indian Sweet Boxes.

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Rated 5 out of 5 stars

Good robust boxes and colourful

The website is good and easily guided through. Option to order sample boxes to make that final decision. Boxes are robust, had quite a few samples came despite only requesting a couple which was a bonus. Such vibrant colours . Small, medium and large boxes option. Provided with opportunituy to offset sample costs with final order . Good prompt delivery, well packaged . Will definitely recommend.

January 30, 2024
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