never received items was told it was my fault never tried to help used blame do not believe customer should come first
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See what reviewers are saying
The white long sleeve organic cotton shirt I ordered is a wonderful quality, perfectly made in every way, and fits just slightly loosely, which is what I wanted rather than a tighter fit. I'm 5'0", 10... See more
Very happy with my white slub tunic top. It’s beautiful, high quality material, and flattering. I was asked if I was a musician while wearing it, apparently because u look like a creative type in this... See more
The clothes are both stylish and classic, and sufficiently well made to last a long time with good care. The Essential Poncho is a three-season (in the north - winter in the south) basic that looks fa... See more
Company details
Written by the company
At INDIGENOUS we take pride in providing the highest quality, handcrafted clothing that's both socially responsible and sustainable. Every style is made with respect for people and planet. This respect starts with how we treat the farmers who grow our organic cotton and raise free-ranging alpacas, to the artisans who handcraft our sweaters and sew our fair trade and organic essentials. And this respect extends to our customers, who have chosen to wear their values. We want you to be happy with every purchase, and to wear INDIGENOUS with confidence, pride, and complete satisfaction.
Contact info
6780 Depot St Suite 210, 95472, Sebastopol, United States
- 1-800-664-9410 x1
- service@indigenousdesigns.com
- indigenous.com
Hasn’t replied to negative reviews
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The sweater is too large for me and I…
The sweater is too large for me and I do not like the design--for me it is not flattering. The sweater seems to be of good quality. I am trying to return the sweater and I have not received any response on returning the product. Also, I paid shipping to have it shipped to me and now have to pay to return as well. I am very frustrated.
Clothes are great
Clothes are great. Well priced. Love the social and environmental integrity. Clothes were bagged in compostable packaging which is appreciated.
The shirt came quickly and was exactly…
The shirt came quickly and was exactly as pictured. No surprises. The company was true and upfront.
Sweater I ordered was exactly as…
Sweater I ordered was exactly as presented on line. Fabric and fit. I was in the store several years ago and loved everything! Bought a few wonderful items.
Lovely
The top and shawl are both lovely in color and material. I love the 100% organic cotton.
LOVE the clothing
LOVE the clothing! Always so well made. Easy ordering, fast delivery. This is my second poncho, wear them all the time.
Order Cancelled
I completed my order, received a confirmation and two days later got an email telling me the item was out of stock and my money would be refunded. Your IT team should upgrade your site so customers don't order items that you don't have. You should only list clothing that is actually in stock as most other retailers do.
love and frustration
I love the items and want to support business with integrity.
I'm a bit upset as immediately after I made the purchase, but before my items arrived I'm emailed that those items are now half of what I paid. So frustrating.
Love the cut
Love the cotton fabric and cut on this boat neckline dress. I have one in black and tried the Sedona color. Can't wait to wear my turquoise jewelry with it this summer. I am 165 lbs, 5'7" and got large. Perfect!
The item I purchased is great!
The item I purchased is great. Shipping was fast. I received many compliments on the sweater.
The sweater is very soft and warm
The sweater is very soft and warm, Beautiful!
When asking questions I received a prompt answer.
I love the camisoles
Lovely soft fabric
Lovely soft fabric, well cut design. Size small fits my 5'4" 110lbs frame wonderfully. Would love to see other colors such as chocolate brown, wine, forest green.
Great quality clothing
Great quality clothing, super happy with the items. I wrote them an email regarding my purchasing points but haven’t hear back and it’s been almost 2 weeks so I would say maybe a little more efficient custom service but clothing is great.
The sweater is just as pictured
The sweater is just as pictured, high quality, and fits according to size. It’s just what I hoped it would be.
Most Excellent! Everything arrived for Xmas
Everything arrived for Xmas, was in perfect shape and the gifts were received with joy!!
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