Indigo FX Reviews 99

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, making interactions pleasant and efficient. Many people highlight the exceptional customer service, noting the personalized approach and constant support provided. Consumers frequently mention the company's responsiveness, with quick turnaround times and prompt answers to queries. The service is often described as smooth, reliable, and efficient, with many appreciating the ease of the overall process and the competitive rates offered.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers consistently praise the smooth, reliable, and... See more

Staff

Consumers consistently express high satisfaction with the staff, highlighting their proactive, knowledgeable,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the team's professionalism,... See more

Response time

People report positive experiences with response time. Customers consistently praise the quick and efficient... See more

Based on these reviews

Rated 5 out of 5 stars

We have used Indigo for many years and our agent Andy Oliver provides a first class service. He is polite, friendly, helpful and always gives prompt service. We have in recent years had many more tran... See more

Company replied

Rated 5 out of 5 stars

We’ve been working with Andy for some time now and he’s consistently delivered the best Euro exchange rates we’ve come across. His service is always professional, efficient and reliable. Andy is not o... See more

Company replied

Rated 5 out of 5 stars

Our company dealt with another exchange business for a number of years and moved across to Indigo FX with Andy Oliver. Put simply, an efficient, no drama currency provider who is always a pleas... See more

Company replied

Rated 5 out of 5 stars

I have been using Indigo FX now for about 5 years, Extremely responsive, always have an answer to any question I pose in less than an hour. (I use the facility for transferring pounds to euros to my f... See more

Company replied


Company details

  1. Currency Exchange Service
  2. Money Transfer Service

Written by the company

Indigo FX is one of UK's leading deliverable foreign exchange brokerages, offering private individuals and businesses the ability to achieve significantly better foreign currency exchange rates over their banks. Authorised by the Financial Conduct Authority under the 2009 Payment Services Directive, Indigo FX prides itself on quick and secure transfers to over 150 countries worldwide. We understand that every business is unique and therefore requires a dedicated partner with the skill set to fully understand your requirements and risk exposure.


Contact info

4.9

Excellent

TrustScore 5 out of 5

99 reviews

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Rated 5 out of 5 stars

Excellent FX service and outstanding support from Simren

We’ve been using FX services for our international payments and were introduced to Indigo FX through Simren. From the very start, Simren has been extremely proactive, knowledgeable, and easy to work with.

She consistently keeps us updated on market movements and exchange rates, always reaching out at the right time and offering some of the best rates we’ve seen. Communication is clear, timely, and never pushy — it genuinely feels like she has our best interests in mind.

The service has been smooth, reliable, and efficient, and having someone like Simren who actively monitors rates and keeps in touch makes a huge difference. Highly recommend both Indigo FX and Simren to anyone looking for competitive FX rates and excellent customer support.

December 23, 2025
Unprompted review
Indigo FX logo

Reply from Indigo FX

Thank you very much for your kind review. We are happy to hear Simren is looing after you well.

Best,

Indigo FX

Rated 5 out of 5 stars

Super Efficient and great rates with no fees

This is by far the most efficient company that I deal with. I always get a much better rate than my HSBC bank is offering and the trades are done instantly.

November 6, 2025
Unprompted review
Indigo FX logo

Reply from Indigo FX

Dear Rick,

Thank you for your kind words, we are pleased to hear you are happy with our rates and service.

Best,

Indigo FX

Rated 5 out of 5 stars

Great job Simren!

Could not recommend Simren at Indigo FX more highly. She was very professional, really responsive, and made the whole process simple and stress-free. Her attention to detail really stood out. Highly recommend working with Indigo, and Simren in particular!

October 2, 2025
Unprompted review
Indigo FX logo

Reply from Indigo FX

Dear Trevor,

Thank you so much for your wonderful feedback. We truly appreciate your recommendation and look forward to assisting you again in the future!

Best,

Indigo FX

Rated 5 out of 5 stars

Lovely friendly and helpful service

Lovely friendly and helpful service. Simren is so attentive to detail, thanks for for all your help

October 28, 2025
Unprompted review
Indigo FX logo

Reply from Indigo FX

Thank you so much for your kind words! We’re delighted to hear you had such a positive experience. Simren will be thrilled to know her attention to detail made a difference.

Best,

Indigo FX

Rated 5 out of 5 stars

Long term customers of Indigo - Highly recommend

Have used Indigo for many years for multiple currency transactions. Absolutely recommend without hesitation - always polite and friendly and we have found their rates are the most competitive of many alternatives. Our longevity as customers is a pretty good indication that we are happy.

October 18, 2025
Indigo FX logo

Reply from Indigo FX

Dear Charlotte,

Thanks for the review and for the trust you've placed in us all these years. Your long-term relationship with us means a lot.

Best,

Indigo FX

Rated 5 out of 5 stars

Excellent service

We have used Indigo for many years and our agent Andy Oliver provides a first class service. He is polite, friendly, helpful and always gives prompt service. We have in recent years had many more transactions and Andy has always given us the confidence that our payment will be arranged quickly and efficiently.

October 24, 2025
Unprompted review
Indigo FX logo

Reply from Indigo FX

Thank you for your continued trust in Indigo FX and for your kind words. We’re delighted to hear that you've received friendly, prompt, and professional service over the years.

Best,

Indigo FX

Rated 5 out of 5 stars

Highly recommended for anyone needing a trustworthy solution!

I've been using IndigoFX for many months to send money abroad, and I'm thoroughly impressed. The platform offers competitive exchange rates and no fees, ensuring I get the best value for my transfers. Transfers are typically processed quickly, often arriving within hours, which is crucial for time-sensitive transactions.

Additionally, the customer support team is responsive and helpful, addressing any concerns promptly.

Overall, IndigoFX has streamlined my international money transfers, providing reliability and peace of mind. Highly recommended for anyone needing a trustworthy solution for sending money overseas.

October 24, 2025
Unprompted review
Indigo FX logo

Reply from Indigo FX

Dear Darryn,

Thank you for your kind words and recommendation! We really value your continued trust in us.

Best,

Indigo FX

Rated 5 out of 5 stars

Professional, analytical and trustworthy, I highly recommend Indigo FX

I had an excellent experience working with Simran, my account manager at Indigo FX. She provided me with detailed and timely market information, which enabled me to purchase my CHF requirement at the peak, a significant transaction that benefited greatly from her insight and professionalism. Simran’s guidance was clear, proactive, and genuinely client-focused throughout the process. I’m very appreciative of her expertise and highly recommend Indigo FX, and especially Simran, for anyone seeking trusted and knowledgeable support with their currency needs.

May 15, 2025
Indigo FX logo

Reply from Indigo FX

Thank you so much for your wonderful feedback. We’re delighted to hear that you received such valuable insights and support during your transaction.

Best,

Indigo FX

Rated 5 out of 5 stars

Really easy to set up and deal with …

Really easy to set up and deal with plus very reliable.
Also very helpful dealing with unusual requests.
I have been using them for many years.

October 1, 2025
Unprompted review
Indigo FX logo

Reply from Indigo FX

Thank you for your continued trust and kind words! We’re so glad you find our service reliable and easy to work with — and we always enjoy helping out with those unique requests.

Best,

Indigo FX

Rated 5 out of 5 stars

Gabensar global

Supportive company. Super easy to you. Eveyone is helpful.

October 22, 2025
Unprompted review
Indigo FX logo

Reply from Indigo FX

Dear Seema,

Thanks for your lovely review! We’re happy to hear you find our team helpful.

Best,

Indigo FX

Rated 5 out of 5 stars

Excellent service

Excellent service, fast, efficient and available at any time. Highly recommended

October 17, 2025
Unprompted review
Indigo FX logo

Reply from Indigo FX

Dear Sveta,

Thanks so much for your great feedback! We’re glad you’ve found our service fast and efficient.

Best,

Indigo FX

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Quick efficient and very reliable. Highly recommended

October 21, 2025
Unprompted review
Indigo FX logo

Reply from Indigo FX

Dear Peter,

Thanks for your review. We really appreciate your recommendation and look forward to continuing to support you.

Best,

Indigo FX

Rated 5 out of 5 stars

I have to have frequent contact with…

I have to have frequent contact with Indigo. Andy Oliver is my agent, he is extremely helpful, polite and kind. He just makes the whole process very easy, he is extremely efficient and gets things done straight away. I would recommend Indigo to any Business needing to deal with foreign currency.

October 21, 2025
Unprompted review
Indigo FX logo

Reply from Indigo FX

Hi Samantha,

Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that Andy has provided such helpful and efficient support.

Best,

Indigo FX

Rated 5 out of 5 stars

excellent customer service

excellent customer service

October 17, 2025
Indigo FX logo

Reply from Indigo FX

Dear Jon,

Thanks for the kind review. It's great to know you are happy with the service you are receiving.

Best,

Indigo FX

Rated 5 out of 5 stars

Cost effective FX transfers

Highly responsive, competitive rates and always used Ian for changing both large and small sums from USD to GBP.

March 13, 2025
Unprompted review
Indigo FX logo

Reply from Indigo FX

Dear Josh,

Thank you so much for your kind words! We're so happy to hear you continue to have a great experience with us.

Best,

Indigo FX

Rated 5 out of 5 stars

Very professional but friendly service…

Very professional but friendly service from the team. Ian Clifford always on hand for any last minute trades or just general currency information. Can't fault Indigo!

August 1, 2025
Unprompted review
Indigo FX logo

Reply from Indigo FX

Dear Anthony,

Thanks for your great feedback. We're happy we can support your international payment needs and deliver the level of service you expected.

Best,

Indigo FX

Rated 5 out of 5 stars

Truly a 5* Service

We've been working with Andy for 8+ years and he has always delivered a 5* service. He's never too busy to assist with queries and turn round is excellent. Professional, a real pleasure to deal with and ALWAYS goes the extra mile. Well done Andy and all your team. Bernice :-)

October 16, 2025
Unprompted review
Indigo FX logo

Reply from Indigo FX

Dear Bernice,

Thanks so much for the 5 stars! We’re thrilled you’re happy with your experience and appreciate your support.

Best,

Indigo FX

Rated 5 out of 5 stars

Been working with Andy at Indigo for a…

Been working with Andy at Indigo for a good few years now and he is alway super helpful and quick to respond to me. Would highly recommend!!!

October 17, 2025
Unprompted review
Indigo FX logo

Reply from Indigo FX

Dear Cara,

Thank you for taking the time to leave such a positive review. We are glad to hear you are happy with our services.

Best,

Indigo FX

Rated 5 out of 5 stars

Very helpful and efficient service

Very helpful and efficient service, in particular Andy who has always gone above and beyond to help where he can.

October 15, 2025
Indigo FX logo

Reply from Indigo FX

Dear Paul,

Thank you for your positive feedback and 5-star rating. We're pleased to hear that you continue to have a great experience, and we appreciate your support.

Best,

Indigo FX

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