Indonesia Touristguide Reviews 

8
TrustScore 2 out of 5

2.2

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2.2

Poor

TrustScore 2 out of 5

8 reviews

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2.2

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(8)

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Rated 1 out of 5 stars

This website is a scam

This website is a scam. I was overcharged, information and process are misleading.
When I applied for the visa, the form specifically asked whether I was including minors in my application, which led me to believe that the total charge of USD105 covered myself and my two children (three applicants). However, I later discovered that the charge applied to only one applicant. This was not clearly communicated, and the way the information was presented was misleading. Furthermore, the fee charged is exactly three times for one applicant.
I’ve submitted form that they provided for a refund, it’s eventually submitted after more than 5 tries, but haven’t heart anything from them yet.

November 28, 2024
Unprompted review
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Rated 1 out of 5 stars

Do no visit Indonesia yntil they impose…

Do no visit Indonesia yntil they impose strict animal rights protection. Abuse of bany Monkeys is coming from this country and is not being stopped. Choose another country with higher animal welfare standards.

September 14, 2024
Unprompted review
Rated 2 out of 5 stars

This is overcharge

This website charge me AUD $150 without notice and shown 95% not successful, also send me email from info@indonesia-touristguide. Seem overchage!
I can not cancel my application during the process when discovered it will take longer than when I begin my travel to Indonesia.
I wrote email and received refund about $148 back.
In the end ,I apply visa on arrival, it cost about AUD $50 in total but you need to pay cash and about 40 mins to queue. Good luck!

May 21, 2024
Unprompted review
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Rated 1 out of 5 stars

Overcharging visa website

This website overcharges you for a Indonesian / Bali visa. Its very secretive about the price which was apparently $99 USD, but actually charged me $124 USD - its not affiliated with any official government website and you put in all of your personal information in before they tell you the price.

May 4, 2024
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. They charged triple price for e-Visa promising to deliver in 1 day, 2 day max and they did not. Not responsive, no names in standard email messages. Had to cancel and reorder a-Visa elsewhere. They would not cancel per my request!

April 23, 2024
Unprompted review
Rated 1 out of 5 stars

Never Trust them

Never Trust them! I paid 312 dollars, to get my visa in 1 or 2 days and they just disappeared!!!! Not answering Emails, they don't have even contact number!!! They 🐀 RAT, steal your money and run!!!!

April 11, 2024
Unprompted review

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