InFiniteProHost Reviews 52

TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

DO NOT DEAL WITH, IF YOU WANT TO AVOID PROBLEMS. They do not provide refunds, and will charge more than double of what they initially tell you. Then, they will get angry if you leave them negative... See more

Company replied

Rated 1 out of 5 stars

I'm having a not-so-pleasant experience with this company. Even so, I'm taking more money today when I woke up and went to log in to my account to renew my service because the payment is overdue. To m... See more

Rated 5 out of 5 stars

InFinite Pro Host absolutely excellent! Have been with them for a couple of months now and will continue for a long time. No servers downtime, affordable prices and plans and 24/7 customer support lik... See more

Rated 5 out of 5 stars

These guys are always fast. Most the problems I've had have been user error but they respond quickly, their polite and they know their stuff. There is nothing worse than waiting hours for a resp... See more

Company details

  1. Web Hosting Company

Written by the company

InFiniteProHost is dedicated to delivering high-performance web hosting solutions for both personal and commercial needs. Our platform is designed to provide lightning-fast loading speeds, exceptional reliability, and robust security for your websites. We ensure your website remains accessible at all times. Choose from our range of services, including Web Hosting, Reseller Hosting, VPS Hosting and Domain Hosting, for a tailored hosting experience that meets your needs.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

52 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I'm having a not-so-pleasant experience…

I'm having a not-so-pleasant experience with this company. Even so, I'm taking more money today when I woke up and went to log in to my account to renew my service because the payment is overdue. To my surprise, now I'm not even able to access the Client Area, but the message Invalid CSRF Protection Token appears, meaning I'm being blocked from everything, which is causing me a lot of anger .There is no other means of communication to explain what is happening, I tried to open a ticket without connecting my account, it redirects to the Client Area.

June 18, 2025
Unprompted review
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Rated 1 out of 5 stars

AVOID AT ALL COSTS

DO NOT DEAL WITH, IF YOU WANT TO AVOID PROBLEMS. They do not provide refunds, and will charge more than double of what they initially tell you. Then, they will get angry if you leave them negative feedback or try to chargeback the transactions. STAY AWAY. There is no need to do business with such company, with so many excellent options in the web hosting business.

EDIT: In response to your file sharing and comment, I must tell you that sharing such files is illegal. If you do not remove the acess to those files until the end of 12th of February 2025, GMT, I will have to consider legal options against you or your company.

I ask your understanding.

January 25, 2025
Unprompted review
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Reply from InFiniteProHost

Dear Hugo,

Thank you for sharing your feedback. We always strive to provide the best possible service to all our clients, and we are sorry to hear that your experience didn’t meet your expectations.

From the beginning of your purchase, we clearly explained the migration process, including all relevant details and policies. Despite this, you began behaving in an uncooperative and rude manner. Nevertheless, we remained professional and assisted you in migrating all 76 accounts from your BrownHosting account at no additional cost.

Even after explaining the migration process to you three times from the beginning of the purchase, you continued to be aggressive and demanded a refund. We denied your request because we do not offer refunds in such cases. However, our policy allows for refund decisions to vary based on circumstances, and we provided our assistance but had you allowed us time, we may have considered it as a last resort.

Additionally, your claim that you were charged more than double is false. You were billed exactly as advertised, with no hidden fees or overcharges. Please see our terms of service for clarification.

Please create a ticket for our billing department, and we will proceed with processing your refund.

Despite this situation, we wish you all the best.

Best regards,
InFiniteProHost

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Rated 5 out of 5 stars

Great Customer Service

These guys are always fast. Most the problems I've had have been user error but they respond quickly, their polite and they know their stuff.

There is nothing worse than waiting hours for a response and then replying and waiting hours for another response.

With these guys I wait minutes, get a reply and have the problem resolved in minutes. You can't ask for better hosting or customer service.

December 20, 2022
Unprompted review
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Rated 5 out of 5 stars

being there when I need you

caring and doing your what you do best
+++++++++++++++++++++++++++++++
Thanks

December 1, 2022
Unprompted review
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Reply from InFiniteProHost

Thank you for your kind words David!
We appreciate your business with us and trusting us for your hosting needs.
Looking forward to providing you best service possible.

Rated 5 out of 5 stars

They get problems solved.

November 25, 2022
Unprompted review
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Reply from InFiniteProHost

Thank you for your kind words Jim!
We appreciate your business with us and trusting us for your hosting needs.
Looking forward to providing you best service possible.

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Rated 5 out of 5 stars

Instant Help at Every Step

Instant Help at Every Step
The infinitepro.host support team are very responsive, instant support, In addition to the quality, what impresses me about infinitepro.host is its support team, always ready to assist us with specialists, 24 hours a day. The account setup was instant and only took minutes, the servers are fast and reliable. I had a simple issue and they followed up with me and resolved it instantly. They offered me great amount of helpful information, and they stepped in to do some testing as necessary. It's refreshing! Highly recommended.

June 25, 2022
Unprompted review
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Reply from InFiniteProHost

Thank you for your kind words Rael Schaffner!
We appreciate your business with us and looking forward to providing you best service possible.

Rated 5 out of 5 stars

Tried the reseller hosting in US and…

Tried the reseller hosting in US and it's very good and fast. Love their customer service of how responsive they are and fixing issues and teaching you. Thanks for being great.

May 9, 2022
Unprompted review
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Reply from InFiniteProHost

Thank you for your kind words Rao!
We appreciate your business with us and looking forward to providing you best service possible.

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Rated 5 out of 5 stars

Best hosting services

Best hosting services. Works really well in Canada and website loading speed is excellent. Great job!

March 17, 2022
Unprompted review
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Reply from InFiniteProHost

Thank you for your kind words! We look forward to working with you for the long term.

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