Infograpia Reviews 650

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

I purchased a package for my presentations at work. The slides are not compatible with any standard application. Once I add them to ppt the graphics disappear when reopening the slides. I contacted In... See more

Company replied

Rated 5 out of 5 stars

I like the various infographics your team keeps coming up with. Using them gives my research reports extra edge and adds value that is quite invaluable! However, some recent updates are monotono... See more

Rated 3 out of 5 stars

These guys are dishonest people. They do impulse sales and don't offer refunds. Everybody offers refunds. They are very heavy on marketing and very low on customer satisfaction. They have no interes... See more

Rated 4 out of 5 stars

The number of slides is great though some slides are similar across the sets, better ability to edit colors would be great too. And of there were real examples of what the text boxes might be used for... See more

Company details

  1. Graphic Designer

Information provided by various external sources

At Infograpia, we believe you should not waste time designing graphics for your presentations. That’s why we have designed and gathered the best infographics into one amazing package. So you can focus on what’s most important — running your business. Our infographics can be used in everything from advertising to accounting to education to blogging. No matter what industry or position you are in, you can find the perfect graphic for your needs.


Contact info

3.3

Average

TrustScore 3.5 out of 5

650 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Highest Quality People and Graphics

Infographic has shown repeatedly that the company hires very creative artists and support people. Their graphics are of the highest quality; we use their graphics weekly in customer, vendor, and channel partner presentations. Good work.

November 15, 2021
Unprompted review
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Rated 5 out of 5 stars

Changed my professional life!

The templates from Infograpia have changed my professional life! My academic presentations look polished, intentional, and coherent. They've allowed me to use visual aspects in addition to written words much more effectively. I feel confident presenting in front of a variety of stakeholders knowing that my presentations look the part of an administrator.

November 15, 2021
Unprompted review
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Rated 3 out of 5 stars

These guys are dishonest people

These guys are dishonest people. They do impulse sales and don't offer refunds. Everybody offers refunds. They are very heavy on marketing and very low on customer satisfaction. They have no interest in the customers at all.

For an alternative look at something like a slideshow. They offer returns! I was mistaken by the high rating of Trustpilot reviews. I am posting a photo of mine here just to show what kind of people they are.

November 12, 2021
Unprompted review
Rated 2 out of 5 stars

Be careful

I’m sure the product itself is decent but the customer service was so unfriendly that it is all I will remember.

Their website allows you to buy the same product twice which I did in error and without realising. I was already a paid up customer so I thought it would be ok to get a refund but they absolutely refuse to extend any goodwill, instead hiding behind their t&c and faq.

I tried to engage them in a reasonable conversation about a refund but they clearly value one incorrect payment over a lasting customer relationship.

Not the kind of service I want to use.

October 15, 2021
Unprompted review
Rated 1 out of 5 stars

These guys are dishonest people

These guys are dishonest people. They do impulse sales and don't offer refunds. Everybody offers refunds. They are very heavy on marketing and very low on customer satisfaction. They have no interest in the customers at all.

For alternative look at something like slidecow. They offer returns! I was mistaken by the high rating of trustpilot reviews. I am posting with a photo of mine here just to show what kind of people they are.

September 25, 2021
Unprompted review
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Rated 4 out of 5 stars

Somewhat disappointing

Update: Wow really quick customer service response.. basically within a few hours to fix the account issue with an activation link! Updated to add a star for this.

Somewhat disappointing. After purchasing, not all the slides that are on their site are included in the download. I purchased for a specific template and it was not included. Now I'm sent on this impossible task of creating an account on their website to try and download the individual template.

Sign Up feature doesn't work, it just sends you on this endless loop of verifying the captcha images and tells you there's no account with your email even if it's the one used for the transaction. Contacted support to see if they can fix it. This is way too much work for something that is suppose to make your life easier... wish all the templates were included in the initial download, or at least be up front about which ones are not included.

September 24, 2021
Unprompted review
Rated 5 out of 5 stars

Best value for money

Best value for money
I have been using this over the last year and it is great! really has helped make my ordinary slides into eye catching collateral that execs actually want to engage with.

August 10, 2021
Unprompted review

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