infoodle Reviews 

9
•
TrustScore 4 out of 5

4.2

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Company details

  1. CRM Provider
  2. also in
  3. Software Company
  4. Software Vendor

Written by the company

infoodle is a cloud-based charity CRM and donation management software for non-profits, churches, youth and family services, and health and disability organisations across Australia, New Zealand, and the UK. One integrated system to run your organisation: CRM for contacts, donors, members and volunteers; Donations and Payments for giving, receipting and statements, with two-way Xero integration; Events for registrations, ticketing and check-in; Libraries for documents and asset bookings; and Gift Aid including GASDS for HMRC claims. Trusted by 700+ charities worldwide, infoodle scales from small community groups to large multi-department and multi-site organisations, with real people supporting you from New Zealand and the UK


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4.2

Great

TrustScore 4 out of 5

9 reviews

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4.2

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(9)

9 reviews in the last 12 months

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Rated 4 out of 5 stars

Great CRM for Non-Profits and Churches that syncs with Xero.

We have been using Infoodle for 10 years now as the CRM for our charity, and it is an excellent, feature-packed product. It is a web-based database you access through your browser. As well as the normal CRM things, you can store custom data; syncing finances with Xero; sending out bulk emails to your supporters; and also emailing out Tax Receipts! It is not a perfect product, but no system is, and the experience has been getting better every year. Importantly, they are open to feature suggestions and ideas for improving the product. And crucially, they are also very reactive to bug reports and fixes! If you are a church or non-profit working with Xero as your accounting package, it is well worth a look.

October 14, 2026
Unprompted review
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Reply from infoodle

Thanks Mike!

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Rated 5 out of 5 stars

A fantastic Resource

The Infoodle team are helpful, knowledgeable, and there is always a quick response to any question/queries.
We have used Infoodle for over 10 years and would not hesitate to recommend to (and have done so, often)

June 23, 2026
Unprompted review
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Reply from infoodle

Thanks so much for a wonderful review - we love having you on board and as a champion of infoodle!

Rated 5 out of 5 stars

Great support

I have been working with the team at Infoodle for a few years now, and they continually listen and support our needs as they grow. Always prompt and happy to help.

June 2, 2026
Unprompted review
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Reply from infoodle

Thanks for the kind words Becky - we are always happy to help!

Rated 5 out of 5 stars

Infoodle Review

Infoodle has been a great support to our charity. Their Gift Aid feature saves us a lot of time and resource which we can re-invest into our operations. Their staff are really knowledgeable and helpful and their various modules (Gift Aid, CRM etc) are versatile and very accessible. We would recommend.

May 6, 2026
Unprompted review
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Reply from infoodle

Amazing to hear Gift Aid is helping you out! Thanks for continuing to journey with infoodle and Gift Aid.

Rated 4 out of 5 stars

Fantastic support

Fantastic support - very prompt and thorough.

March 12, 2026
Unprompted review
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Reply from infoodle

Thanks so much Lyn - we love to help support you in anyway we can!

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Rated 5 out of 5 stars

Detailed CRM with exceptional support

Recently moved to infoodle for a Church database system. The change from our previous to our new system was seamless with detailed support from the infoodle support desk. Following the changeover I have received exceptional support from the support team for any problem that has arisen.

March 6, 2026
Unprompted review
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Reply from infoodle

Thanks so much for the kind words! We're really glad the move to infoodle was a smooth one for you. Our support team will be pleased to hear they've been helpful along the way!

Rated 5 out of 5 stars

Brilliant CRM for Charities

I work for a UK based NGO working in East Africa - we switched our CRM to Infoodle over 5 years ago and have never looked back! It has joined together so many processes we were using different providers for i.e. supporter database, sending emails, form responses, claiming gift aid, financial reporting etc. Their support is also excellent - we certainly would not hesitate to recommend Infoodle to other charities!

March 2, 2026
Unprompted review
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Reply from infoodle

Five years and “never looked back” is the best kind of feedback! Thank you.

We love hearing how everything’s come together in one place for you, and it genuinely means a lot that you recommend us to other charities. We’re so grateful to be part of the work you’re doing.

Rated 5 out of 5 stars

You get to talk to a human each time you call, which is refreshing

The sales and support team are easy to reach, friendly and very helpful. You get to talk to a human each time you call, which is a refreshing change. The pricing is far better than other CRMs I've looked in to. Infoodle does everything we need and keeps us organised.

December 19, 2025
Unprompted review
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Reply from infoodle

Thank you for you review - that’s so lovely to hear. We really believe in real humans answering the phone, so it means a lot that you’ve noticed. So glad infoodle’s helping keep everything organised for you too!

Rated 5 out of 5 stars

Intuitive, awesome CRM

We have been with infoodle for 5 years and love it, we use the CRM, Finance and Events package. It is user-friendly, intuitive, integrates beautifully with Xero and any data is so easy to pull out in a report. It's a great NZ company - support local!
The helpdesk is amazing, always quick to respond, always happy to help and if something doesn't work for us they work hard to find a solution to make it work.

January 29, 2026
Unprompted review
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Reply from infoodle

Thanks Trina. We love hearing how infoodle fits into your day-to-day work, and I’ll make sure the team (especially support!) sees this.

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