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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the payment process, citing unexpected charges and higher prices than advertised. Customers also frequently reported issues with the website, raising concerns about cost transparency and finding it difficult to navigate for cancellations. The subscription model was a major source of frustration, with issues regarding subscription enrollment clarity, as some users reported unexpected recurring payments after what they believed was a one-time trial. The service itself was often criticized for the accuracy and relevance of its information, and for difficulties encountered when trying to unsubscribe.

What people talk about most

Payment

Clients share negative opinions on payment, with many reporting unauthorized and recurring charges. Consumers... See more

Price

Customers had negative experiences with price. Many reviewers report being charged more than advertised, with... See more

Website

Customers consistently note negative experiences with the website. Many reviewers describe the site as a... See more

Subscription

Consumers find subscription to be negative, often citing unauthorized recurring payments and hidden charges.... See more

Service

Reviewers highlight negative aspects of service. Many customers express dissatisfaction, citing dishonest... See more

Based on these reviews

Rated 1 out of 5 stars

Absolute nightmare of a company, I really wish I would have researched them here first. Predatory and does not work as advertised. Charges more than advertised, and makes it impossible to unsubscribe... See more

Rated 1 out of 5 stars

On April 6th I was unknowingly subjected to very deceptive business practices by Information LLC. I purchased a one time report for $.99. To my shock, I was charged another $35.13 on the 11th of Apr... See more

Rated 1 out of 5 stars

Absolutely a total scam! They did not provide me one even possible"Match"! Search results stated they had three confirmed matches after deep search, I paid my money (supposedly a $0.99 trial). Not onl... See more

Rated 1 out of 5 stars

Well I was very frustrated trying to even find my so called "report," and after trying to "verify" my email address Idk how many times, I looked at some of the reviews and I didn't feel alone in my... See more


1.2

Bad

TrustScore 1 out of 5

156 reviews

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How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Trilogy is awesome to work for

Trilogy is awesome to work for. They take the time and focuses on how to improve myself on and out of the field. Enjoy working with the group of guys that have a passion for people and the jobs we do.

June 13, 2022
Unprompted review
Rated 4 out of 5 stars

I feel that you need to show the actual…

I feel that you need to show the actual costs of your service’s , it said free , but 1.00 . Then I found out the next day I was charged 1dollar plus 6.99 and then 29.99 . Your service is good and I don’t have a problem with paying for it just be more upfront is all . This is a good thing and because of it, I found out that I have a damaging record that I didn’t know about. I would still recommend you for sure ! Thank you respectfully

December 13, 2022
Unprompted review
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Rated 1 out of 5 stars

Scammers, the worst

Sent me a request to rate them - LOL! Why? Scam website that has a lot of wrong information about me, impossible to remove. They need to be in jail.

December 12, 2022
Unprompted review
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Rated 5 out of 5 stars

Information.com people search service…

Information.com people search service helped me find address history, phone numbers and emails for my high school reunion. I was able to plan a get-together and highly recommend their website! It was fast and accurate.

April 20, 2022
Unprompted review

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