Ingenuity IT Limited Reviews 12

TrustScore 4.5 out of 5

4.4

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Company details

  1. Electronics & Technology

Information provided by various external sources

IT support, networking and phone services to businesses and individuals.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Excellent response andservice

Excellent response to initial call and subsequent service.
I required a full image and restore of my hard drive after the discovery of multiple bad blocks. A new (higher performance) drive was purchased and the data restore completed in under 24hrs (the original disk was in a bad way and the data took hours to reconstruct before the image could be taken). This was installed and the PC returned the next day, ahead of expectation.
Fully recommended.

December 18, 2018
Unprompted review
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Rated 5 out of 5 stars

Highly recommended

We used Matt and his team at Ingenuity to put all our IT and communications in place as a small start-up business. From ground-up advice, to hardware acquisition, to on-site installation and software integration, the service was impeccable with everyone highly knowledgeable, approachable and professional. We could not have been more satisfied and would recommend them without hesitation. Our systems work flawlessly and are key to our functionality as a business. We look forward to further support from Ingenuity as we grow.

August 10, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent personal service from highly …

Excellent personal service from highly experienced engineers Nothing is too much trouble.

July 24, 2017
Unprompted review
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Reply from Ingenuity IT Limited

....it's good to work with great people. Thanks for the feedback and sharing it through a review, much appreciated.

Matt & Team

Rated 5 out of 5 stars

Great service

Great service, they do exactly as they promise and more. e.g. I sent an email late one Saturday night when working and still got an immediate reply and the issue resolved, even though our contract doesn not have out of hours cover.

July 21, 2017
Unprompted review
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Reply from Ingenuity IT Limited

Really pleased you appreciate our service, thanks for making the effort to write a review.

Matt & Team

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Rated 5 out of 5 stars

Have known and used Matt and his team …

Have known and used Matt and his team for years now. Always there for us and very helpful at fixing problems and advising us the best choices for our business needs.

I would Highly recommend Ingenuity It.

June 2, 2017
Unprompted review
Ingenuity IT Limited logo

Reply from Ingenuity IT Limited

Thanks for your kind words and as you say, using us for many years. It is much appreciated.

Matt & Team

Rated 4 out of 5 stars

These guys really know their stuff when …

These guys really know their stuff when it comes to IT and have gone to great lengths to understand our business and its needs. As well as providing prompt day to day support, they have assisted us with every aspect of a full blown server installation, through from understanding the requirement to sourcing the necessary technology and providing a full install. Would recommend!

June 1, 2017
Unprompted review
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Reply from Ingenuity IT Limited

...thanks Rhys, it is a pleasure working with you and your team. We look forward to working hard for your into the future.

Matt & Team

Rated 4 out of 5 stars

Tricky software problem

This was a very tricky software problem. The new version of AVG anti-virus had not installed correctly and was creating havoc with my PC and my laptop. Dan from Ingenuity IT worked doggedly for a long time to overcome the problem. The laptop has never worked better and the PC has been restored to normal function. I am also pleased with the free sound recording programme which Dan installed for me.

May 30, 2017
Unprompted review
Ingenuity IT Limited logo

Reply from Ingenuity IT Limited

Thanks for taking the time to write such kind words Marise, I know Dan will be very pleased his hard work was appreciated.

Matt & Team

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Rated 5 out of 5 stars

Prompt ,friendly and helpful- very …

Prompt ,friendly and helpful- very efficient

May 19, 2017
Unprompted review
Ingenuity IT Limited logo

Reply from Ingenuity IT Limited

Hi Jackie
Thank you for taking the time to review our service, and your positive feedback. Very much appreciated. We look forward to helping you again soon.

Many Thanks

Matt

Rated 5 out of 5 stars

Excellent service

Excellent service. Always sorts out my problems very quickly and to my complete satisfaction.

May 19, 2017
Unprompted review
Ingenuity IT Limited logo

Reply from Ingenuity IT Limited

Hi Susanne
Thanks for your feedback, glad to hear you're happy with our service. We will continue to work hard for you and look forward to hearing from you soon.

Many Thanks

Matt & the team

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