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Company details
Written by the company
Ingrid Delivery Platform connects merchants, carriers and consumers to create a better shopping experience for everyone. Retailers use Ingrid to provide optimal shipping options for each online order. Consumers interact with Ingrid when they are selecting shipping options and tracking their orders - we create deliveries that fit people's lives. We're the engine that powers the online experience - Ingrid doesn't act as a delivery company or do any physical shipping of goods.
Contact info
Stockholm, Sweden
- ingrid.com
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Great user experience
I really like shopping with brands that use Ingrid software on their website. Just ordered some new phone cases from Nudient, the easiest shopping ever.
February 7, 2024
Unprompted review
Great Quality Rug
We are so pleased with our rug. It looks nicer than it did on the website. Perfect size.
November 8, 2023
Unprompted review
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Only 20 minutes advance warning on…
Only 20 minutes advance warning on predicted delivery time. Raced home only to have no delivery. Well after the fact, coincidently saw a DPD truck on the other side of town headed away from our address. Stopped it and, indeed had our item. On a prior occasion, DPD claimed to have attempted delivery but “no one at home” - we were here. Seems like DPD driver used that excuse to cover his failure.
July 7, 2023
Unprompted review
Nice colleague
Nice colleague, arrival on point, easily reachable via phone.
June 13, 2023
Unprompted review
They’re just really reliable
They’re just really reliable. Great communication, quick transport. My experience is truly good.
June 7, 2023
Unprompted review
Not delivered despite several calls and…
Not delivered despite several calls and message that on a certain day the package would be delivered
April 14, 2023
Unprompted review
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Great and fast service.
March 10, 2023
Unprompted review
My experience is quite a disaster
My experience is quite a disaster. I had problem with delivering the package. It was stored in DPD depo but nobody informed me about it. I had to look for telephone number which would have a human on the other side and could help me. The DPD help line is total failure. When you have a more specific problem, you do not get any help there.
February 5, 2023
Unprompted review
Ordered 01/02/23
Ordered 01/02/23. Order status tracking saying no information available since then. No response from Ingrid to emails. Have I been scammed?
Arrived this morning. Have not tried product yet. Tweaking of the tracking system is needed.
February 9, 2023
Unprompted review
Very fast delivery on my doorstep.
October 22, 2022
Unprompted review
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One week later than expected.
October 8, 2022
Unprompted review
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