Ingrotek Reviews 

I purchased a Samsung S20 from INGROTEK on eBay for nearly €500. It was supposed to be delivered on Friday, but I had already left on Thursday and can prove it with my travel tickets. Despite that, the seller claims the package was "successfully delivered." I never signed for anything, none of my neighbors received it, and I have absolutely no phone in hand.

It’s been weeks, my money is gone, and the only response I get from INGROTEK is that they’re "waiting for the delivery company (DPD)" to investigate. No resolution, no replacement, just endless waiting. This is completely unacceptable. I’ve lost my money and still have no phone.

I’m extremely frustrated and feel abandoned by the seller. I will be seeking legal advice and possibly involving consumer protection agencies because €500 is no small amount, and I urgently need a working phone. Right now, I’m stuck with a temporary device that barely works for my needs. This experience has been absolutely infuriating.

I digit a search on Google, and after the buy I discover I got the wrong model. You can send it back bit if in the meantime you are in the US and postal services work too slow, tou are not in time to have it back to them. Had to sell it on eBay with 300 euro loss as second hand. What I am pissed off about is the unfriendly strict 30 days resend term.