We bought this because of a review in Consumer Reports. While the product arrived in a timely manner, there was no communication after the initial confirmation email. I even tried tracking it but th... See more
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Outstanding customer service.
We had placed an order and had not received it. We discovered that we had mistyped the address to which to send the order. We contacted Inkbird customer service. The customer service was outstanding! They replied very quickly; and when made aware of the mistaken address, corrected the order for us and had the order re-sent. We received the order and are very happy with the product.
Outstanding company!!!
INKBIRD products and customer service are, in my opinion, best in class. They will continue to be my go-to for smart home devices, especially for cooking.
item got lost
item got lost
They sent a replacement immediately. Very good company.
Great value
Wireless are working
Inkbird bbq wireless thermometers are very god quality and I have never any problems with connectivity
The INK-RD2’s I bought work well but I can’t download the logged data and tech support has not been able to fix the problem, even after many weeks of discussions.
The INK-RD2’s I bought work
During the ordering process I neglected…
During the ordering process I neglected to check the discount key. A brief email and the discount was refunded in short order. Thanks
Easy to order and shipped quickly
Easy to order and shipped quickly. The 4 probe was awesome to use and gave me ability to check multiple items and places. App is easy to use, excellent build quality overall and I would highly reccomend.
Service and communication was excellent…
Service and communication was excellent and the product is awesome. I’m very happy with my purchase and wouldn’t hesitate to recommend inkbird
Worked great for my Thanksgiving Ham
Worked great for my Thanksgiving Ham. Big hit at the dinner table.
Bery Nice Controller
I liked the fact that it can control down to -40F. It was easy to set up, but the timing stuff was confusing. I don't want a timeout, so I just did the first setup of start and stop temps.Hopefully it doesn't defsult to a timeout.
Product was easy to use
Product was easy to use, and the mobile app was really nice. It’s helpful for when you are cooking multiple proteins at once, or barbecuing. I like that you can also see the temperature on the base, and that there is a WiFi option for the thermometer that allows you to see the temperature of the meat even while you are away.
IBS-TH3-PLUS-WIFI
I have 3 of these temperature humidity sensors. Couldn't be easier to set up and connect to wifi. Appear to perform well within specified accuracy.
Great quality devices and quickly delivered.
Products are fantastic
Products are fantastic! Well made and easy to use. Great company to work with.
Great Controller
Product looks good, works well and was easy to install and program.
The one suggestion would be to have a notification/icon to show the rain sensor is active (due to rain)
The quality is outstanding
The quality is outstanding and the readings are excellent. The first time I used it I used the app for steak to call medium rare at 130, this yielded a medium well steak. The next time I used the option to set my own temp and I got a perfectly cooked medium rare steak.
Everything worked as expected
Finally received my package
After some issues with shipping, the company sent me a new item. Excellent customer service and a very good product.
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