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Rated 1 out of 5 stars

Not impressed. Bought HP cartridge because it was a couple of pounds cheaper than another supplier. It may state, on their Web site, out of manufacturers warranty, but I do not think 2.5 YEARS out of... See more

Company replied

Rated 5 out of 5 stars

Fantastic company dispatched ink for Epsom printer that my local Asda store stopped selling but selling their own type? Inferior ink! Dispatched and arrived early via Royal Mail as post through letter... See more

Rated 5 out of 5 stars

Recently ordered a new HP XL 300 black cartridge from Ink Robot. Think this is the third time we’ve used them for our cartridges As they’re quite local to us we now collect directly from them. Their... See more

Rated 5 out of 5 stars

Ordered some ink from these guys PFI106 red was marked out of date but decided to have a gamble .. super fast delivery by royal mail 24hr product came with a returns label and a pack of my favourit... See more

Company details

  1. Office Equipment Supplier

Written by the company

Genuine Ink cartridges at great prices. For our full list of reviews please go to: https://judge.me/reviews/inkrobot.co.uk


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

144 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great service

Great service, great products and excellent delivery times. Great prices too.

February 12, 2026
Unprompted review
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Rated 5 out of 5 stars

KEEP UP THE GOOD WORK

I have seen some negatives, however I can only speak about my experience. Firstly the price of the LC3217 (Brother Ink Cartridge Set) was up to £17.00 cheaper on Ink Robot and with bang on next day delivery was truly impressive. And the product worked perfectly.
So thank you . KEEP UP THE GOOD WORK

December 31, 2025
Unprompted review
Rated 5 out of 5 stars

Super fast delivery

I ordered toner from Ink Robot. Because the original box was damaged, the toner was about £30 cheaper than everywhere else. I ordered on Friday at Noon. By 2pm I got an email saying it was dispatched. Saturday morning it was delivered.

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

Recently ordered a new HP XL 300 black…

Recently ordered a new HP XL 300 black cartridge from Ink Robot. Think this is the third time we’ve used them for our cartridges
As they’re quite local to us we now collect directly from them. Their pricing is always competitive and their service, always exemplary. Highly recommended

November 13, 2025
Unprompted review
Rated 1 out of 5 stars

Not impressed

Not impressed. Bought HP cartridge because it was a couple of pounds cheaper than another supplier. It may state, on their Web site, out of manufacturers warranty, but I do not think 2.5 YEARS out of warranty is acceptable. I rang & spoke to someone who tried to persuade me to try using the cartridge because it 'should' be OK & if not I could return it. Having looked at their returns policy, all items must be 'as delivered'. I have returned the cartridge unused & am still waiting for the return to be acknowledged let alone my refund as per their Ts & Cs. The only positive was the free postage & returns label

August 23, 2025
Unprompted review
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Reply from Inkrobot

Good morning,
A lot of our stock is out of warranty date, hence the cheaper prices.
If there are any issues with orders, you are fully covered by our warranty, so we are more than happy to do exchanges/refunds if your order does not meet your standards. : )
Returns can take a little while to get back to us, and we have just moved Ink Robot to another warehouse, so there are still some delays in getting returned post back to us. I have just received a batch of parcels yesterday which I am going through today. If your return is there it will get refunded today. : )

Many thanks

Ed

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Rated 1 out of 5 stars

I bought Genuine Epson T1285 Ink Cartridge Multipack Fox - T1281/T1282/T1283/T1284 Black/Cyan/Magenta/Yellow × 1 Sealed Epson Packaging - No Box £24.95

I bought
Genuine Epson T1285 Ink Cartridge Multipack Fox - T1281/T1282/T1283/T1284 Black/Cyan/Magenta/Yellow × 1
Sealed Epson Packaging - No Box
£24.95
The cyan cartridge that I bought from ink robot on my printer was stated as not genuine and now even my scanner won't work and my printer will not even connect to my computers. When I searched why it is because it is not a genuine epson so nothing can now work. They said I was reinbursed just for the cyan alone £6.24 GBP, which is useless as I cannot use my printer and scanner at all.

January 3, 2025
Unprompted review
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Reply from Inkrobot

Thank you for your feedback.

We're genuinely sorry to hear about the issue you had with the cyan cartridge. We did issue a £6.24 refund based on the value of the individual cartridge within the multipack. Please rest assured that all of our Epson cartridges are 100% genuine, sealed in official Epson foil packaging. Occasionally, a faulty chip can cause a cartridge not to be recognised — even when it's a genuine product.

We noticed the order was placed some time ago, and we hadn’t heard anything further after the refund. We've since tried to reach out to help resolve things, but haven’t been able to get through.

We’d be more than happy to speak further if you'd like — just drop us a message.

Best regards,
The Ink Robot Team

Rated 3 out of 5 stars

Warning - not genuine inks

Am very disappointed. Bought what I believed to be genuine Epson 8nk cartridges. Must admit when they arrived I was a little sceptical as they weren't in the original Epson Leopard plastic container however decided to give them benefit of the doubt. I did not have reason to use the inks until today but as soon as I did, the colour ink changed to green and then my printer came up with an error message "cannot recognise ink cartridges". As I bought these a little while ago, I presume it is too late to return them and so have wasted over £30. Just wanted to prepare anyone considering buying inks. These are not original or genuine cartridges.

Inkrobot contacted me direct after I wrote this review to apologise. They think the inks sent were out of date but were adamant the inks were genuine. They replaced my order and sent new ones within 2 or 3 days. I haven't tried the new ones yet but am grateful to the company getting back in contact and it has helped regain my faith in them.

May 11, 2025
Unprompted review
Inkrobot logo

Reply from Inkrobot

Thank you for taking the time to share your feedback. We're very sorry to hear about the issues you experienced with your ink cartridges and understand how frustrating this must have been.

We’re pleased to hear that our team was able to respond quickly and provide a replacement. We always aim to resolve issues promptly and fairly, and we're grateful you gave us the opportunity to do so.

Thank you again for your understanding and for updating your review to reflect the resolution. We hope the replacement cartridges work perfectly, and we remain at your service should you need anything further.

Warm regards,
The Ink Robot Team

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Rated 4 out of 5 stars

Canon CLI-521 Ink Cartridge Multipack…


Whilst searching for competitively priced Canon ink cartridges, I came across Ink Robot. I hadn't heard of them before but checked them out. They stocked what I wanted and at a decent cost, due to the fact the 'cartridge' may be out of date but they guarantee the product to work effectively. It was easy to place an order, the individual cartridges were well packaged ready for a speedy dispatch and free delivery was swift. I have yet to use the product so cannot honestly say how well it performs hence only 4*, but with the assurance of a guarantee, I'm sure all will be well.

March 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great Calculator and great service

Really pleased with my recent purchase from Ink Robot. The calculator is robust and does everything I need it to for my accounting. I especially like the time calc function, perfect for working out time travelled and worked. The instructions are clear and the machine is simple to use. Delivery was quick, free and well packaged. I would definitely use this company again.

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

I bought an ink cartridge for a now…

I bought an ink cartridge for a now obsolete HP printer from Ink Robot.

Clear description of the state of the cartridge & packaging selected with prompt dispatch & delivery.

Nice touch in adding a small pack of sweet treats in the package too.

Used this company twice & great service on both occasions.

March 5, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent Service

Super speedy delivery & I'm grateful, as I had problems with a 'compatible' cartridge from elsewhere! Brand new, genuine Epson are the best & I shall definitely order from this company again. Thanks.

February 28, 2025
Unprompted review
Rated 1 out of 5 stars

Ink Robot poor customer service

Bought a set of cartridges from Ink Robot. When installed came up with the error 950143 Readyprint account cancelled. Wouldn,t work at all. Contacted Ink Robot who said they have had other people complaining about it, and they dont know what to suggest. They don,t have hardware support they only sell ink.
So basically we will sell you them, if they dont work we dont want to know. Very poor service. Chuck them in the bin.

March 7, 2025
Unprompted review
Inkrobot logo

Reply from Inkrobot

Thank you for your review, and we're truly sorry to hear about your experience.

It’s clear we fell short this time—not just in resolving the issue, but in the level of support we offered. We completely understand your frustration, especially when you're left with cartridges you can't use and no clear solution.

While we don’t have direct access to printer hardware support (and unfortunately some ReadyPrint-linked printers can be especially restrictive), that doesn’t excuse the lack of help you received. You deserved better from us.

We’ve now processed a full refund for your order, and we sincerely apologise for the inconvenience caused. We’re taking this as an important reminder that even when we don’t have all the answers, we can still do more to support our customers.

If there's anything further we can do to make this right, please don’t hesitate to reach out.

Kind regards,
The Ink Robot Team

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