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Innovate Design Reviews 

1,502
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company, establishing strong trust from the start. People frequently praise the friendly staff and prompt responses, noting that team members provide clear communication and helpful guidance from the very beginning. Consumers consistently appreciate the thorough ongoing support, professional coaching, and expert advice offered throughout the entire creative journey to bring concepts to life. However, some reviewers were not happy with the product outcomes, feeling that proper market advice and realistic commercial assessments were sometimes missing. A few customers also felt that sales pressures occasionally overshadowed genuine assistance during the early developmental stages of their projects.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting friendly, helpful, and highly... See more

Customer service

Consumers find customer service to be exceptionally supportive and efficient. Reviewers frequently praise the... See more

Service

People report positive experiences with service, highlighting a very friendly and understanding approach... See more

Response time

Reviewers express great satisfaction and appreciation regarding the speedy response time and helpful... See more

Product

Customers consistently note ambiguous experiences with product development, highlighting both praise and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic, Every step so far has been a 10/10, From receiving the welcome pack, to explaining the idea, Having a completed Product report, still in early phases but going forward I've been given not... See more

Rated 5 out of 5 stars

I have been working with Innovate for a couple of years now and have used many of their services to help narrow down a pool of ideas and prioritise singular products from concept design through to pa... See more

Rated 5 out of 5 stars

What a great piece of advice from the Innovate Design team! They give a pragmatic piece of advice as you explore through your business options. I've never been happier working with any other team!

Rated 5 out of 5 stars

Im very very happy with the Innova technology team. They very efficient, knowledgeable and helpful from day one. They transformed my social media in few days, my social media looks professio... See more


Company details

  1. Consultant
  2. also in
  3. Design Agency
  4. Industrial Design Company
  5. Patent Attorney
  6. Patent Office
  7. Research and Product Development

Written by the company

At Innovate Design, we are passionate about empowering individuals, entrepreneurs, and start-ups across the UK to realise the true potential of their product ideas. As long-established experts in innovation, we guide our clients through every step of the journey—from the first spark of inspiration to commercialisation. With decades of combined experience, our dedicated team has developed an unrivalled understanding of what it takes to bring a new invention to market. We start by helping you discover whether your idea has genuine value and the potential for commercial success, leveraging our expertise in market research and patent searches. Protecting your innovation is crucial. Innovate Design offers affordable patent protection, design registration, and intellectual property guidance to ensure your ideas remain secure. Our in-house designers and engineers then transform your concept into a working prototype, enabling you to visualise, test, and refine your product before launch. When it’s time to go to market, we support you in licensing your idea to a company or moving forward with manufacturing. Our goal is to make innovation accessible, practical, and successful for everyone. Learn more about how we can help you at www.innovate-design.co.uk.

Dedicating to helping UK Inventors

Written by the company

Protect – Develop – Launch
From Patent to Prototype to Marketplace, we guide you at every step—protecting your idea, developing a working model, and supporting your journey to commercial success. Innovate Design turns your inspiration into reality.

Confidentiality Guarantee

Confidentilaity Agreement in Place

We guarantee the strictest confidentiality with every project. Your idea is fully protected from your first enquiry.

Contact info

Book a Free Consultation – Confidential

Book a free consultation with an Innovation Coach.

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(1,502)

77 reviews in the last 12 months

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Rated 2 out of 5 stars

My advice is to be very careful before…

My advice is to be very careful before you part with either £599 or £499 for the World Wide Search fee as you will inevitably be offered to do so in order to assess your products prospects of gaining protection.
This happened to me when I came forward with my idea recently. Whilst it’s true that they came back with lots of statistics and positive general information about how well my product could fare if it came to market. I made it clear that at 73 I would need to achieve a worthwhile patent in order to ensure that my idea was adequately protected within the marketplace as I would subsequently be seeking a licensing deal making a worthwhile Patent essential in my case. I was given to believe that my idea was potentially capable of doing so even though I was very dubious but considering my previously stated position the result was very disappointing and yet predictably negative. It’s all very well Innovate now claiming that prior art was suspected beforehand, I had discovered similarities in my own searches, but I am not an expert. The point that I mentioned my concerns to Thom was when he should have advised me that there was no prospect of me achieving a worthwhile patent, solid enough to withstand any reasonable challenge. This level of protection was essential in my case and given my circumstances. In my opinion that is where innovate have let me down by not advising me properly at the point where, if they were worth their salt they should have advised me not to continue. It’s pointless in smothering reality by peppering the matter with statistics of how well my product could fare in the market place. If it doesn’t seem plausible at the outset, don’t rely on Innovate to provide answers.

November 25, 2025
Unprompted review
Innovate Design logo

Reply from Innovate Design

Dear Steve,

We understand your disappointment with the search results, especially given your goal of patenting your idea with a view to negotiating a licensing deal.

While it may not feel like it right now, finding this "prior art" at this stage is a positive outcome in terms of risk management. The Worldwide Search is designed exactly for this purpose: to prevent clients from spending thousands of pounds on a patent application that would ultimately be rejected.

Thom, your Innovation Coach, spent a significant amount of time explaining the prerequisites of patenting to you. He firmly believed your idea might already exist in some form, which is why he advised that, if you wanted to pursue this, a comprehensive patent search was mandatory.

By utilising paid global databases and our team of expert researchers, we confirmed those concerns and found the prior art that would have blocked a patent. This was done using vital privacy settings to ensure your idea was kept confidential.

We are sorry the news wasn't what you hoped for, but we are glad we could save you the expense of a failed application.
All the best
The Innovate Team

Rated 5 out of 5 stars

The best in the technology!…

Im very very happy with the Innova technology team.

They very efficient, knowledgeable and helpful from day one.

They transformed my social media in few days, my social media looks professional and organised.

Thank you Innova tech for your patience and guidance.

I highly recommend them they are by far the best in the field.

December 2, 2025
Rated 5 out of 5 stars

Great Guidance

What a great piece of advice from the Innovate Design team! They give a pragmatic piece of advice as you explore through your business options. I've never been happier working with any other team!

November 9, 2025
Rated 5 out of 5 stars

Absolutely amazing company and staff

Absolutely amazing company to work alongside with , such amazing staff attention to detail amazing such great people all round the work and effort I’ve seen from the members of staff who have been working closely with me is absolutely amazing top tier work force Thomas Kelly a credit to the company Ben Shutler absolute credit to the company Alex gunning absolute credit to the company you guys have gone above and beyond for me kept me update at every point of the project thankyou guys so much

October 19, 2025
Unprompted review
Rated 4 out of 5 stars

Counter Connect Board Game

Would like to give a big thankyou toTom,Peter and all the design team at Innovate for all the help and guidance that they have given during the creativity of our Board Game over the past 18 months.It was lovely to be able to visit them with our initial idea and develop it from the beginning.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

I have only just contacted Innovate…

I have only just contacted Innovate about an idea l had but l didn't know how to take it forward. My daughter checked on-line and found Innovate so filled in my details. I promptly received an email and then, via post, an information pack which clearly explained my options. I have just submitted my idea by free post envelope, confident that my idea is protected and reliable advice will be given. And it has cost nothing!

October 5, 2025
Rated 5 out of 5 stars

100% recommend

Friendly, informative, helpful staff.
Easy to contact; questions / ideas quickly and effectively dealt with.

September 26, 2025
Rated 5 out of 5 stars

Working with the team has been a great…

Working with the team has been a great experience, I'd like to thank my innovation coaches Grace and Emma who have guided me through the process, both have been very professional and helpful.

I would also like to thank Sean and Hoo from the product design team, they turned my rough sketch on paper into a product that was exactly what I had hoped for. Now that the 'Concept Development' stage is complete, I can't wait to move forward to the next stages with my product - I'm very excited.

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

A somewhat comprehensive, extremely positive review

When I first contacted Innovate Design, I informed them that I was not based in the UK and that I would prefer a digital information pack, not physical, for my own convenience. This was done with zero issue or delay, and the information itself was well structured and clear.

My initial consultations were remote however when I had a chance to travel to their offices, I was immediately accommodated and had a productive in person meeting with Alexander and Peter. The team was professional, encouraging and at points allowed me to ramble on, in what I imagine was an approach to not letting any creative thoughts go unexplored.

Peter breathed life into my idea, and his excellent wireframe designs have transitioned my broad strokes concepts into a demonstrable click through that I can present, discuss, build on and flesh out. At every stage, I have been made to feel very much at the helm of my creation, supported by the crew at Innovate.

Let me be clear: this is a business, providing structured services, which come at various costs. You may find you only need one of these, you may find you need more. These are not angel investors, eagerly waiting to pay for partially formed ideas from enthusiastic netizens.

The company's clarity on service and pricing is as clear as a summer's day, and I have yet to find such transparency, expediency and affordability for top tier results as I have with Innovate.

September 9, 2025
Unprompted review

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