Innovative Tax Relief, LLC Reviews 

286
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely professional, knowledgeable, and supportive throughout every single step of the process. Reviewers truly appreciate how patient and kind the caseworkers are when breaking down complex tax matters into simple, understandable terms. Many people also mention that the customer service team maintains constant communication and always responds quickly whenever questions arise. Consumers consistently find that these reliable services successfully alleviate overwhelming financial stress and make handling tax obligations remarkably easy. Clients feel fully supported and confident knowing that knowledgeable professionals are actively managing their cases from start to finish.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, knowledge, and... See more

Customer service

Customers report deep satisfaction with customer service, noting that representatives are consistently... See more

Service

Consumers find service to be exceptionally positive, praising staff for making tax relief and preparation... See more

User experience

Customers consistently note positive experiences with user experience, despite initially not knowing where to... See more

Customer communications

People report positive experiences with contact and communication throughout the process. Reviewers highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience with Innovation Tax Relief was very good. They gave thorough account review and transcript review in very simple terms. And took, time to explain all things, clearly. Also caseworker,... See more

Company replied

Rated 5 out of 5 stars

Since opening our case, everyone has been amazing. Especially our case manager Ivy Fernandez. She is very informative and kind. And has held our hand through what can be a very stressful process! We... See more

Company replied

Rated 5 out of 5 stars

Loreanne is truly amazing and has been sssssooooo helpful and attentive with helping me with getting my finances in order so I can be a true adult about taking care my business. Thank you, Loreanne, s... See more

Company replied

Rated 5 out of 5 stars

Innovative tax relief has literally turned my financial life around. I selected them at a dark time in my life and my agent Ivy, has truly been an angel. The things that have impressed me the most is... See more

Company replied


Company details

  1. Tax Preparation
  2. Tax Advisor
  3. Tax Consultant
  4. Tax Preparation Service

About Innovative Tax Relief, LLC

Written by the company

Innovative Tax Relief, LLC, founded in 2016, is a tax relief company based in West Palm Beach, Florida that offers tax negotiation, tax resolution, and tax preparation services. Innovative Tax Relief can help clients across the country deal with IRS and state tax issues, including tax debt, unfiled tax returns, audits, wage garnishment, bank levies, liens, and asset seizures.

Innovative Tax Relief’s process begins by setting up protective status for the client, pulling tax records, and conducting a phone interview with the IRS. Then the company reviews the records with the client and conducts financial analysis to determine the best solution for the problem. Finally, Innovative Tax Relief negotiates with the IRS to achieve the best possible resolution for its client.

The Innovative Tax Relief team features a variety of types of tax experts and has a combined 25 years of experience in tax relief. The company is licensed by the IRS to help U.S. taxpayers in all 50 states, as well as those living abroad.

Contact info

4.9

Excellent

TrustScore 5 out of 5

286 reviews

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4.9

All reviews

(286)

118 reviews in the last 12 months

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Rated 5 out of 5 stars

I have been using innovative Tax relief…

I have been using innovative Tax relief and Ive been working with Lisa, Wow she just makes everything so easy and goes the extra mile to help with my Tax issues! Recommended 100%

March 17, 2025
Unprompted review
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Reply from Innovative Tax Relief, LLC

We're happy to have been of service. We value your feedback.
Feel free to reach out if you have any questions in the future!

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Rated 5 out of 5 stars

Honest and dependable very trustworthy!

This company is honest and dependable a little bit pricey but worth the money that you pay to get the results that you need. Our case manager was phenomenal. She followed through with everything that she said she would she stayed in touch. She never let us feel like we were out in the desert on our own she was always Checking and making sure we knew exactly where we were. I don’t think you could ask for a better case manager than Ivy. It has been such a joy and pleasure to work with the young lady.

March 14, 2025
Unprompted review
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Reply from Innovative Tax Relief, LLC

Your feedback is valuable to us. We appreciate you taking the time to share your thoughts.
Please don't hesitate to contact us if you have any questions or concerns!

Rated 5 out of 5 stars

I have used Innovative Tax Relief…

I have used Innovative Tax Relief before and was amazingly pleased with their resolution of my debt.
This time I have the pleasure of working with Peter Tavares as my coach, and from the beginning he has always been very pleasant, attentive and accessible. He returns my calls/text speedily.

I will be happy to recommend Peter of ITR to anyone needing help to resolve their tax issues.

March 13, 2025
Unprompted review
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Reply from Innovative Tax Relief, LLC

Thank you for your kind words! We're dedicated to providing top-notch service, and it's wonderful to know we met your expectations. Please don't hesitate to reach out if you have any questions or concerns.

Rated 5 out of 5 stars

Peace of mind, not worrying about taxes!

Not having to worry about taxes is great weight off my shoulders!
Peter, my agent stayed in contact with me & reassured me they would do their best to bring about a good solution to my problem!

December 2, 2024
Unprompted review
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Reply from Innovative Tax Relief, LLC

We're thrilled to hear you had a positive experience! We're committed to providing excellent service. Please don't hesitate to reach out if you have any questions in the future. We're always here to help!

Rated 5 out of 5 stars

I have been working with Peter

I have been working with Peter. He is very professional and always takes time to address my question.

March 12, 2025
Unprompted review
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Reply from Innovative Tax Relief, LLC

Thank you for your kind words! We're glad to hear that Peter has been able to provide you with the professional support you need. He truly cares about his clients, and it’s great to know that he’s been taking the time to address all your questions. We appreciate your trust in us!

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Rated 5 out of 5 stars

Ivy and Innovative Tax have been…

Ivy and Innovative Tax have been amazing helping me navigate years of tax neglect. Would definitely recommend this company to anyone that finds themselves in a similar situation

March 12, 2025
Unprompted review
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Reply from Innovative Tax Relief, LLC

Thank you for the wonderful feedback! We're so glad Ivy and the team could help you through years of tax challenges. Your recommendation means a lot to us, and we're always here if you need support in the future. We truly appreciate you choosing Innovative Tax!

Rated 5 out of 5 stars

My tax situation

I have been worried about my tax situation. Peter has been so great reducing my anxiety about my situation, keeping me informed while he starts negotiating with the IRS. I would recommend Inovative Tax Relief to anyone who is also in my situation.

March 11, 2025
Unprompted review
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Reply from Innovative Tax Relief, LLC

Thank you for sharing your experience! We’re so glad to hear that Peter was able to ease your worries and keep you informed throughout the process. We truly appreciate your recommendation and are here to help anytime you need us. Thanks for choosing Innovative Tax Relief!

Rated 1 out of 5 stars

I believe my client was scammed by a…

I believe my client was scammed by a lead rep Coy James with Innovative Tax Relief LLC he charge her 400 and he said he would look into her tax case he seemed very nice had her sign documents I even looked the company up and it is with the BBB he sent one text to schedule 1 hour appointment never asked for any of her tax paperwork I have called several times and a guy picks up the line as if he is scanning calls for this Coy and tells me he is not available very
unprofessional and rude so I call back a few more times get a guy name Eddie he hung up the call so I call back and another guy gets on and tells me not to call again this is not right should never want to take advantage of our seniors I am investigating and will follow police report against this company on behalf of my client The money she paid needs to be returned

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Recommendation

Jacob and his team did more than that was expected of them. My dealings with the IRS are completed and over and I am very pleased with the outcome. They were very polite and helpful.The financing package for their services was competitive and very helpful.
Great job Jacob and thank you very much.

Larry

March 6, 2025
Unprompted review
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Reply from Innovative Tax Relief, LLC

Thank you so much for your kind words! We're thrilled to hear that Jacob and the team were able to exceed your expectations and help with your IRS dealings. It's always our goal to provide excellent service, and we're glad the financing package worked well for you. We truly appreciate your feedback and look forward to helping you in the future. Thanks again for choosing us!

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Rated 5 out of 5 stars

Productive & Successful Case Handling

Helpful follow through on working out a payment plan and consistent communication to help alleviate any worries and anxiety from waiting on the IRS. Very helpful with providing paperwork needed to resolve and present the situation with other federal agencies waiting on notification of the progress of our case. Vic is very considerate and encouraging in his interaction when communicating and coordinating with a client ! Great Job !

February 16, 2025
Unprompted review
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Reply from Innovative Tax Relief, LLC

Thank you so much for your kind words! We're thrilled to hear that our efforts to provide clear communication and support throughout the process helped ease any worries. It’s wonderful to know that Vic’s approach made a positive impact in your experience. We truly appreciate your trust and feedback, and we're always here to assist with any future needs. Thank you again for choosing us!

Rated 5 out of 5 stars

I paid another tax company to…

I paid another tax company to straighten my back taxes out but after I paid them the money they would not return my call or they would say they are going to look into it that went on for two years almost one call to Innovative Tax Relief and one week later they called me back and gave me really good news I would recommend them to anyone that I can think of

February 25, 2025
Unprompted review
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Reply from Innovative Tax Relief, LLC

Thank you so much for sharing your experience! We're thrilled we could help you and provide the support you needed. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Back Tax Relief

Our family has been under so much strain & worry about our tax debt. Innovative Tax Relief have been a wonderful help. Lisa L. Has helped & answered questions, every step of the way. Highly recommend!

February 17, 2025
Unprompted review
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Reply from Innovative Tax Relief, LLC

Thank you for sharing your experience! We’re glad Lisa could help ease the strain and provide the support your family needed.

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Rated 5 out of 5 stars

Innovative Tax Relief was my greatest decision

Innovative Tax Relief was thorough and professional. You will have your own case worker in contact with you at all times. This was a wonderful experience. It was the smartest decision.

February 14, 2025
Unprompted review
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Reply from Innovative Tax Relief, LLC

Thank you for the fantastic review! We’re so glad that our team was able to alleviate your stress and guide you through the process. It’s great to hear that your case worker was able to handle everything efficiently. We appreciate your trust in us and your recommendation. Wishing you peace of mind moving forward!

Rated 5 out of 5 stars

Lisa and her team have helped me…

Lisa and her team have helped me tremendously and given me peace of mind.

February 12, 2025
Unprompted review
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Reply from Innovative Tax Relief, LLC

Thank you so much for your kind words! We're thrilled to hear that Lisa and the team were able to provide you with the peace of mind you deserved. It’s always our goal to make the process as stress-free as possible, and we’re so glad we could help. We truly appreciate your trust in us!

Rated 5 out of 5 stars

Lisa is very helpful.

February 12, 2025
Unprompted review
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Reply from Innovative Tax Relief, LLC

Thank you for your feedback! We're glad to hear that Lisa was able to assist you. She truly goes above and beyond to help our clients, and we appreciate you recognizing her efforts. If you need anything else, don't hesitate to reach out!

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Rated 5 out of 5 stars

peace of mind

I had dealings with two other tax firms before innovative and it was a awful experience. i lost about put out about 12k and got no results at all. i was contacted by innovative and their approach was totally different and after falling off they got me back on the horse. i was told about things that the other firms never mentioned and was offered a money back guarantee if they could not my resolve my case. i will be very modest in saying their service is unparalled compared to any other firm.

January 3, 2025
Unprompted review
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Reply from Innovative Tax Relief, LLC

Thank you for sharing your experience! We're thrilled that we could provide a fresh approach and help you get back on track. Your kind words mean a lot, and we’re glad our service stood out in a positive way. We’re always here for you!

Rated 5 out of 5 stars

Víctor A was wonderful

Víctor A was wonderful, pretty smart guy who made the process fast and easy.

February 4, 2025
Unprompted review
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Reply from Innovative Tax Relief, LLC

Thanks for the great review! We're happy to hear that our knowledgeable team made your experience quicker and easier.

Rated 5 out of 5 stars

Lisa and her team has been amazing and…

Lisa and her team has been amazing and most helpful to take care of my tax issues. Will recommend them to everyone I know with tax issues .

February 6, 2025
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for your kind words! We’re so happy Lisa and her team could assist you with your tax issues. Your recommendation means a lot, and we’re here whenever you need us!

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